整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2023年4月4日

Great app! Ran into a small user based error and Emil was very helpful in helping me get it resolved. Awesome app and awesome support!

ThePicklrShop
美国
10个月 人在使用应用
OptiMonk已回复 2023年4月5日

Hey there,

Thank you for your positive feedback regarding our service. It means a lot to us to hear that we are meeting the needs of our customers and providing a great experience.

It's always gratifying to hear that our efforts are appreciated. Your feedback serves as a great motivator for us to continue to improve and enhance our offerings.

Please don't hesitate to contact us if you need any further assistance or have any feedback to share.

Best regards,
Emil from OptiMonk

2023年3月15日

Absolutely amazing customer service, response times, and helpfullness. The application is extremely customizable.

Purely Solutions - Final
加拿大
10个月 人在使用应用
OptiMonk已回复 2023年3月16日

Hey there,

Thank you so much for taking the time to write this positive review! We're thrilled to hear that you enjoyed our service and that we were able to meet your expectations.

We take great pride in providing excellent service to our customers, and your feedback means a lot to us.

If you require help or have any questions, just give us a shout.

Kind regards,
Emil from OptiMonk

2023年3月2日

Heel tevreden van deze app. Heel gebruiksvriendelijk en heel goede helpdesk! Wanneer je vastloopt wordt je heel snel geholpen

Hoop Kidswear
比利时
10个月 人在使用应用
OptiMonk已回复 2023年3月8日

Hallo daar,

Heel erg bedankt voor je vriendelijke woorden, we stellen je beoordeling zeer op prijs en we zijn zo blij dat je onze app leuk vindt! We hopen u tevreden te houden😊🙏

Met vriendelijke groeten,

Sarah & Emil van Ondersteuning

-----------------------------------------------------------

Hey There,

Thank you so much for your kind words, we highly appreciate your review and we are so glad that you like our app! We hope to keep you satisfied😊🙏

Kind Regards,

Sarah & Emil from Support

2022年4月27日

I love this app! It's easy to use and works 100% with Shopify with no problems. The conversation rate is great and the support team is awesome!

Creative Crayons Workshop
美国
10个月 人在使用应用
OptiMonk已回复 2022年4月27日

Hi Shannon,

Thank you so much for sharing your opinion! I'm glad that you found our app easy and smooth. <3

If you need any help in the future, feel free to message us via chat again and we'll be happy to assist you with anything.

Have a lovely day ahead,

Anna from OptiMonk

2022年10月12日

I used this app for create a pop up. it' the great service. if i have the questions the support give me the right assistance

novacosmetics
意大利
10个月 人在使用应用
OptiMonk已回复 2022年10月18日

Hi Francesca,

I'm really happy that you've been satisfied with our app and the team during these past 10 months and I hope that you'll stay with us for the next few years as well!!

Please feel free to reach out anytime you have questions. :-)

Anna from OptiMonk

2017年3月12日

Complete game changer! The app is easy to use and really made a difference. It helped us get 500 sign ups ( in 11 days) from users that were otherwise going to exit our site. That helped reduce our bounce rate and fed the best giveaway we have ever ran on our site.

www.liveinfinitely.com

Live Infinitely
美国
10个月 人在使用应用
2022年8月16日

Great support from their team and easy setup. I checked the stats provided, and they are pretty relevant as well.

Baltic Club
加拿大
10个月 人在使用应用
OptiMonk已回复 2022年8月16日

Hey Brice! It's Zsofi from OptiMonk. Many thanks for your kind words, we really appreciate them! 😊 And please feel free to reach out again in the future if you have questions or need assistance. 🙏

2022年10月27日

It's a very good app and easy to use. Super fast and helpful customer support team. So far all my questions are answered within minutes. Highly recommended.

Vitaninja
匈牙利
10个月 人在使用应用
OptiMonk已回复 2022年11月15日

Hi Panka,

Your kind words are really heart-warming, thank you so much for your amazing review!!

Anna from OptiMonk Support

编辑时间:2022年8月30日

Great app. Very simple and intuitive. Chris from Support is amazing. I'd definitely recommend OptiMonk.

Rotor One - Melbourne Helicopter Rides
澳大利亚
10个月 人在使用应用
OptiMonk已回复 2022年6月24日

Hey Ed! It's Anna from OptiMonk. I'm so happy about your review, thanks for taking the time to share your opinion! Have a great weekend, and feel free to reach out in the future. Anna <3

2022年11月2日

I had issues enabling the app and the support people were very helpful. They enabled the app for me and answered all my questions. It was a very pleasant experience working with the support team. Thank you!! Appreciate your help!!

THESPAZZLE
美国
10个月 人在使用应用
OptiMonk已回复 2022年11月15日

Hi Nars,

I was very happy to assist you! Thank you so much for your review, it means a lot to me! :)

I wish you the best of luck with our app and please feel free to reach out via chat or email anytime you need assistance.

Anna from OptiMonk