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Amazing help from Chris! fast responses and went the extra step to ensure my campaign was set up correctly.
Hi There,
Thank you so much for your kind review, and also thanks for mentioning my name, it honestly means a lot!!
I wish you all the best with your business and please let us know if you need help in the future.
Chris
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So far, I've been using Optimonk for a few weeks, and it's been relatively easy to set up and get going. I requested to remove the Optimonk branding even on my free account and they got back to me very quickly and without question or requiring me to upgrade to a paid account, they removed the branding from all my pop-ups and surveys. So far, I've had no issues with the app and customer service has been great. A little bit of a learning curve, but that's only because my tech skills aren't the greatest, but even still, it's fairly easy to set up and use. Great app, highly recommend!
Hey there,
Thank you so much for your positive review, it really does mean a lot to the OptiMonk team :)
I wish you a lot of success with your business and feel free to reach out to us anytime if you need any additional help with your campaigns or just have a general question about OptiMonk!
Kind Regards
Chris
Super easy to use, great app and the customer service support is amazing. Lovely and very quick to respond. Totally recommend.
Hi Maxim,
I was very happy to chat with you today, thank you so much for taking the time to share a review about us. It means a lot to our hard-working team :)
Feel free to get back to me anytime for assistance and I wish you the best of luck with your campaigns.
Anna from OptiMonk
Great app for a few keys features to running any successful Shopify store. Best one I've found so far.
it lots of flexibility and gives many many template options to chose from I like it a lot ill be looking more into it
Hi there,
Thank you so much for your kind words, I'm really happy to hear about your positive experience with our app, and hope you’ll stay with us in the long run!
Sara from OptiMonk Support
Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!
Great app with lots of information on how to get the best out of it. They are genuinely interested in helping get businesses off the ground with their free plans, then moving towards growth and a long-term partnership.
Hi There,
Thank you for taking the time to share your opinion! :)
I'm glad you had a positive first impression with our app and I hope that OptiMonk will help you reach your eCommerce goals!
Should you have any questions in the future, feel free to contact us via chat or at support@optimonk.com and we'll be happy to help.
Have a lovely day!
Kind Regards
Tom from the OptiMonk Support Team
Great functionality, and great support! We're just getting started but will certainly use it regularly in the future.
Hi Anais,
I'm Anna from OptiMonk Support. I was delighted to talk to you today, thank you so much for your positive review. It means a lot to the whole team!!
Have a nice day and good luck with the campaign setup. :)
Anna
Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.
Hi there,
Thank you for taking the time to leave feedback, and thank you for your kind words!
I am happy to hear that my assistance was helpful.
We're working hard to make all of our users satisfied with our app and our services as well.
Wishing you all the best,
Sara from OptiMonk