评论 (426)
优化
-
按评分
Hi there,
Thank you for taking the time to leave a review. We noticed you haven't had a chance to explore the app yet and build campaigns — we'd love to help you get started and make sure you have a great experience!
If you ran into any issues during installation or setup, our support team is ready to help. Please reach out to us at support@optimonk.com, and we'll personally walk you through everything.
Kind regards,
Emil - OptiMonk
Dear Heck Food Team,
Thank you for your kind review, feel free to contact us anytime!
Kind regards,
Stephan
Wonder fluke customer service and after asking in the chat for something is was done almost immediately
Hi Kara,
You're so kind!! ❤️
Thank you so much for your kind review, we appreciate it a lot!
Anna from the Support Team
This app is really great, it has many options and all very fun and editable. You can design practically everything the way you want. And everything is very well explained and easy to use, you really enjoy editing.
And the technical support is 5 , they always respond quickly and help you in everything very willingly, this makes it totally recommendable because you know you always have someone to take help you.
It's worth trying!
Recommended 100%.
Hi Enoc,
Thank you very much for your kind words, you literally made the day of the Team! :) Our customers' satisfaction is always a priority to us, please, don't hesitate to contact us in case, there is anything we could do for you.
I wish you and your team a fantastic week!
Best,
OptiMonk Support Team
Very important plugin, top features and great support!
Love it and can absolutely recommend!
Great support, and the tool works really well!
Christopher was super helpful with my questions, and getting the app functioning properly on my shopify store
Great app and amazing customer service!
Hi,
I really appreciate your kind review 😊
You can reach out to us anytime if you need assistance.
Kind regards,
Réka and the OptiMonk team
Customer service is super quick and friendly. The app is intuitional and easy to use. Love it!
Dear Pigmenttarium Store Team,
Thank you for your kind review. I'm super happy you find our app intuitional and easy to use. Also, we are always here to help you if needed 😊
Wishing you the best! 🚀
Kind regards,
Réka
Great help when setting up by customer service - thanks stephan
Hi Sam,
Thank you so much for this nice review! We're happy that you were satisfied with the support that you received.
Good luck with your business 🚀
Best Regards,
Stephan, Réka and the OptiMonk Team
Gosto demais deste app e nem aprendi a usar todas as funcionalidades.
Atendimento rápido e eficiente também.
Must have para quem tem loja online.
Dear Pickleball Net Brasil Team,
Thank you for this lovely review, we are very glad that you like our app and its functionality.
We are hoping you'll have a great time discovering all the features and they'll prove to be useful for your business.
If you need any assistance, we are always here to help 😊
Best regards,
Réka and the OptiMonk Team
Great support team. They explained everything to me with screenshots and offered a meeting for further explanation. Great App thank you
Hello Dina,
Thank you very much for your review 🙏
If you need any further assistance, me and the whole team are here to help and guide you.
Best of luck with your business and sales!
Kind regards,
Réka from the OptiMonk team
I was having some difficulties and the customer service was super attentive and patient with me! The support they gave me not only helped me run my campaign, but also made me understand how it works!
Hi There,
Thank you so much for leaving us such a kind review! We're thrilled to hear you like the support, it's our priority to provide first-class help😁
Have a lovely time using OptiMonk!
Best Regards,
Sarah & the OptiMonk team
Rudolf has been a very supportive and helpful staff on timely manner. Good job guys!!!
Dear OZFitTech Team,
Thank you so much for your review, I'm very glad I could help you solve your inquiry, as always, please let us know if you need anything :)
Best,
Rudolf and the OptiMonk Team
Really great product and customer service!
Thank you so much for your feedback!
We are glad to hear that you liked the service as well as the product :)
Kind regards,
OptiMonk Team
I've been using just for a few days, easy to use and set up, and they also have an amazing customer service.
Hi,
Thank you so much for leaving us a nice review, we are glad to hear you're satisfied with the customer service! :)
As always, we are happy to help!
Kind Regards,
Chris and the OptiMonk Team
Sehr geduldiger support
Hi There,
Thank you for your kind review, we're glad that you find our support helpful! :)
---
Hallo,
Vielen Dank für Ihre freundliche Bewertung. Wir freuen uns, dass Sie unsere Unterstützung hilfreich finden! :)
Kind Regards,
OptiMonk Team
Great with very nice customer service
Hi,
Thank you so much, we're happy to hear you're satisfied with the customer support!😊
Kind Regards,
OptiMonk Team
Átlátható rendszer, az ügyfélszolgálat gyors és segítőkész.
Üdv!
Nagyon szépen köszönjük a kedves szavakat, nagyon örülünk, hogy átláthatónak találod a rendszert, ez fontos számunkra, és természetesen az is, hogy elégedettek legyenek az ügyfelek az ügyfélszolgálatunkkal! Nagyon köszünjük a review-t! :)
Üdvözlettel,
OptiMonk Csapat
Chris was very helpful in setting up the application for my business.
Hey There!
Thank you so much for your kind review, we are very happy to hear you were satisfied with the support from Chris, as always, we're here to help! :)
Kind Regards,
OptiMonk Support Team
Great app, for free, Support crazy good and crazy fast, No watermarks, what more you want for free
Hey There,
Thank you so much for your kind words, we really appreciate it! :)
As always, do reach out to us if you have any questions or need further assistance in the future and we will be more than happy to help!
Kind Regards,
OptiMonk Team
I'm new on Shopify and there's definitely been a bit of a learning curve. But this app is one of the best and most fun to use that I've found so far. I just got off of a customer support chat with Chris from their team and he fixed my issue in LITERALLY 2 minutes. These guys are awesome.
Hi There,
We are so grateful for your kind words and so happy that you find OptiMonk fun to use! We hope you'll keep enjoying OptiMonk, and we're always here to assist if you need anything!
Kind Regards,
Chris & the OptiMonk Team
Hey there,
Thank you for the 5-star rating! We are thrilled that you are enjoying our service. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your support!
Kind regards,
Emil from OptiMonk
Wonderfully designed app suits all my needs and support is top tier!
Hey there,
We're over the moon to hear that! We put a lot of heart into the design, and we are all smiles knowing we've made your experience top-notch. Thanks for being a part of OptiMonk!
If you require any help, just give us a shout and we'll be there for you.
Kind regards,
Emil from OptiMonk
Amazing app and what is even more amazing is the support: incredibly fast and helpful. Thanks!
Hey there,
Thank you so much for your kind words! We're really glad that you're finding the app helpful. Our team is always here to support you whenever you need assistance. Your appreciation means a lot to us.
Kind regards,
Emil from OptiMonk
Tremendous support by Chris and the best popup app I could have found!
Hey there,
It's Chris here, just wanted to thank you for your kind review and it was a pleasure assisting you with your campaign :)
We are here at your disposal whenever you need further assistance in the future or just have a general question about the OptiMonk app!
I wish you all the best with your OptiMonk campaigns and business adventures.
Best Regards,
Chris
OptiMonk Support
So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.
Hey there,
Thank you for the dazzling review!
We're thrilled to hear that you found the installation process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the years and we are endlessly happy to hear that it feels super user-friendly.
If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Optimonk!
Kind regards,
Rudolf from OptiMonk
Application super pour créer tout type de campagnes et de pop-up, et le support technique est formidable (merci Chris !). Continuez comme ça l'équipe !
Merci beaucoup pour votre retour positif !
Nous sommes ravis d'apprendre que vous appréciez l'application et notre équipe de support. Nous nous efforçons constamment de fournir un service exceptionnel à nos clients, et vos encouragements nous motivent à continuer sur cette voie. Si vous avez des questions ou des préoccupations supplémentaires, n'hésitez pas à nous contacter.
Nous sommes là pour vous aider à tirer le meilleur parti de notre application.
Meilleures salutations,
Chris d'OptiMonk
Thank you very much for your kind and detailed guidance. I was able to solve the problem quickly
The counselor's name was Sara
Hey there,
We're delighted to hear about your positive experience with our colleague Sara!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate it.
We're thrilled to know that she was able to provide you with the guidance you needed to solve your problem quickly. Helping our clients is our top priority, and we're glad we could assist you effectively.
If you ever require further assistance or have any more questions in the future, please don't hesitate to reach out. We're here to help. Thanks again for choosing our services, and we look forward to serving you again in the future.
Kind regards,
Your friends from OptiMonk
Amazing app to have on your Shopify store. Haven't seen an easier setup anywhere and the live chat is extremely useful. Instant answers and help with any questions I had.
Hi there,
Thank you so much for your kind review, I am delighted that you have had a positive experience using the app as well as the support you received from the Support team :)
If you need assistance with your campaign or just have a general question, reach out to us and we will be more than happy to help!
I wish you all the best with your OptiMonk campaigns and have a lovely weekend ahead
Kind Regards
Chris
Really helpful support and graphics. The options to create campaigns are amazing and so is the support team . thanks a lot
Hi There,
It's great to have you with us! I am happy to hear about your positive experience with us!
Thank you for your kind compliments in the name of the entire team. We're working hard to make all of our users satisfied with the product and our services as well.
Wishing you all the best,
Sara from OptiMonk
Just started today and the service is absolutely great. The customer support was very helpful and it seems like we can go pretty advanced into setting up pop-ups etc.
Hi there!
Thank you for your positive feedback! I am glad that you are having a great experience with OptiMonk so far and I hope we can work together for many years ahead! :)
If you need any help in the future, don't hesitate to contact us!
Sara from OptiMonk
Simple et claire d'utilisation, et surtout un chat avec une vraie personne pour nous aider à la personnalisation. Merci Sara !
Bonjour à tous,
Je vous remercie pour vos aimables paroles!
Je vous souhaite bonne chance pour vos campagnes et n'hésitez pas à me contacter à tout moment.
Sara <3
I'm relatively new to all of this (the Shopify universe, that is) but quite well-versed in all things web design & development related, and I can say without hesitation that OptiMonk outranks the others in its app category by a country mile. I tried at least four of the other top-rated pop-up apps, and OptiMonk blows them all out of the water, especially when considering the very logical and reasonable pricing plan. It is no easy task to design an app that offers both broad flexibility AND simple, intuitive usability. But that's exactly what OptiMonk has done. It is very impressive. Almost as impressive as their excellent and responsive Help Desk... Where can I invest?! Keep up the great work, guys
Hey there,
Thank you for leaving us a review! We're thrilled to hear that you've had such a positive experience with us. We appreciate your recognition of the effort we put into designing a product that combines both flexibility and user-friendliness.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Emil from OptiMonk
Emil was great! Super quick and happy to solve my issue. Amazing customer service! Would definitely recommend Optimonk to everyone.
Hello there,
Thank you so much for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service and resolved your issue promptly.
It's fantastic to know that you had such a positive experience with Optimonk.
Your recommendation means a lot to us, and we greatly appreciate your kind words.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!
Kind regards,
Emil from OptiMonk
I was really satisfied with this app
really helped me get pop ups on my website
the customer support is also very good he guided me very well with my problem
will recommend using this ;D
Hello there,
Thank you for sharing your positive experience with OptiMonk!
We're thrilled to hear that they were able to guide you effectively and help resolve your problem.
We appreciate your recommendation and hope that you continue to have a great experience using our services. If you have any further questions or need assistance in the future, feel free to reach out.
Kind regards,
Emil from OptiMonk
The best Tech support. They go out of their way to help me resolving your issue. Thank you Sara for your current support.
Hi there,
Thank you so much for the review.
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
Great support. Helped more than once with setting up their app, as well as Klaviyo. 1000 out of 10. Special thanks to Emil and Sara
Hi there,
It's great to have you with us! Thank you for your kind compliments.
We're working hard to make all of our users satisfied with the product and our services as well.
Wishing you all the best,
Emil and Sara from the OptiMonk Support team
Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio.
A special shoutout to Ati for being so helpful!
Hi there,
Thank you very much for sharing your point of view. I am glad that you really like our service. Extra thank you for the special shoutout! I am glad that I could help. 🙂
Please feel free to get back to me if you have any questions remaining!
Kind Regards,
Ati from OptiMonk
Fast and kind service, always happy to help, I'm glad that after many searches I found an application with such support
Hey there,
Thank you for sharing your feedback with us! We're thrilled to hear that you found our service to be fast and our support team to be kind and helpful. We understand that searching for the right application is certainly not an easy task to accomplish, but we are glad you have found OptiMonk as your best choice.
We're here to help you every step of the way and ensure your experience with our application is a positive one.
If you have any further questions or need any assistance, please don't hesitate to reach out. We're always happy to help!
Kind regards,
Emil from OptiMonk
Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.
Hey there,
Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions.
If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring!
Kind regards,
Emil from OptiMonk
Amazing customer support, very helpful and friendly:) Also, the app works great. It is a pleasure working with them!
Hi there,
Thank you for taking the time to leave feedback about our app! Your kind words truly mean a lot to us!
I was happy to assist you and would gladly help again if you have any further questions.
Best Regards,
Sara from OptiMonk
Great customer service!! And app works great--just got off a support chat with Emil and he was incredibly helpful and worked through all of my questions patiently with me. Thanks!
Hey there,
Thank you so much for leaving us a review. We can't express how grateful we are for your support. We are pleased to hear that all your queries were resolved.
If you happen to have any questions or need assistance with any of your campaigns, just give us a shout and we'll be more than happy to come to the rescue!
Kind regards,
Emil from OptiMonk
A great also free app for the store. Everything is understandable. Technical support works promptly. Special thanks to Emil).
Hey there,
Thank you for leaving us a review. We are delighted to hear that you find the app user-friendly and that we managed to assist you with your query. Your support is highly appreciated as it drives us to continuously improve our service!
If you ever need help, just give us a shout and we'll be there for you.
Kind regards,
Emil from OptiMonk
L'application est très utile et hyper personnalisable même en version gratuite. Je recommande à tous les détenteurs de sites!
Salut,
Merci beaucoup d'avoir pris le temps de laisser un avis sur notre candidature. Nous sommes ravis d'apprendre que vous l'avez trouvé utile et que les options de personnalisation ont répondu à vos besoins, même dans la version gratuite. Votre recommandation signifie beaucoup pour nous et nous vous remercions de votre soutien.
N'hésitez pas à nous contacter si vous avez besoin d'aide.
Bien à vous,
Emil d'OptiMonk
------------------------------------------------------------
Hey there,
Thank you so much for taking the time to leave a review of our application. We're thrilled to hear that you found it useful and that the customization options met your needs, even in the free version. Your recommendation means a lot to us and we're grateful for your support.
Feel free to reach out to us if you need any help.
Kind regards,
Emil from OptiMonk
Thanks to Emil, we are able to correctly get our leads! I am very pleased with the app and would say "give it a try" to anyone who is interested in growing their store.
Hey there,
We would like to express our sincerest gratitude for the glowing review you shared with us. It is feedback like yours that truly motivates us to continue providing exceptional products and services to our valued customers.
We are delighted to hear that you had a positive experience with us and that our efforts did not go unnoticed. We take great pride in our work and are thrilled to see that our hard work has paid off.
Thank you once again for taking the time to share your positive feedback with us. We are grateful for your support and look forward to serving you again in the future.
Best regards,
Emil from OptiMonk
Perfect app and more than perfect support, thank you for always being there for my wishes and solving everything perfectly.
Hi there,
Thank you for taking the time to leave such a positive review! We are thrilled to hear that we have exceeded your expectations and were able to provide you with exceptional support to ensure that your needs were met.
We appreciate you choosing our app and taking the time to share your positive feedback with us. We look forward to continuing to serve you in the future!
Kind regards,
Emil from OptiMonk
just started working with Optimonk and so far the support has been fantastic, Chris has worked with me for hours and has been outstanding, also Stephan from email support has been great as well
Hey there,
It's Chris here, I just wanted to thank you so much for your kind review. It was an absolute pleasure helping you with your campaign and I hope it will bring you the lead collection that you need :)
All the best and as always do reach out to us if you need help with anything else!
Kind Regards
Chris
OptiMonk Support
I recently downloaded the app and I'm so glad I did! It's been a great experience so far. The user interface is intuitive and the features are top-notch. I especially appreciate the customer support service, especially Bro Emil. He was so helpful and answered all my questions quickly. I'm so grateful for his help. Thanks again, Bro Emil.
Hey there,
Thank you for sharing your feedback with us about both our service and our app. Your kind words mean a lot to us and we truly appreciate your positive comments.
It's always great to hear that our efforts to provide the best possible service and user experience are being recognized and appreciated by our customers. Your feedback serves as motivation for us to continue to work hard and strive for excellence in everything we do.
Thank you once again for taking the time to share your thoughts with us. We are honored to have you as a customer and look forward to continuing to provide you with the best possible service and app experience.
Best regards,
Emil from OptiMonk
Sara was absolutely amazing and helped us set up the entire campaign. From the popup to teaser, to css based selector. Will use for all my stores.
Hi there,
Thank you so much for your positive feedback! We are happy to have you here, and it was a pleasure assisting you!
Thank you for being so kind and I wish you a lot of success with your business! :)
Sara from the OptiMonk Support Team
