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so far seems like a great tool to use to try and boost online sales! I am looking forward to checking in on the conversion rates and trying new templates!! Thank you, this is a huge help for our non-profit gift shop!!
Amazing customer support, very helpful and friendly:) Also, the app works great. It is a pleasure working with them!
Hi there,
Thank you for taking the time to leave feedback about our app! Your kind words truly mean a lot to us!
I was happy to assist you and would gladly help again if you have any further questions.
Best Regards,
Sara from OptiMonk
Easy to set up for someone who is not very technical, and great customer service! Definitely worth a try Update: Awesome customer service helping me set up my campaigns, thanks Anna!
Hi,
It's great to hear that you find our app user-friendly. :)
Thank you so much for spreading the word, and feel free to reach out if you need any help.
The support team will be ready ;)
Have a great day,
Anna from OptiMonk
Customer Support from Optimonk is great...each question I had came with a very quick and informative response to solve my issues. I even had two members of the team answering me...one of them added additional information that was helpful to get my pop-up to perform better. Thankful to the team!
Hi There,
Thank you so much for sharing your opinion, we are working hard to provide the best support for each OptiMonk user!
Please feel free to reach out via chat anytime you need assistance in the future.
We're happy to have you on board,
Anna & the Support Team
Optmonk was super simple to set-up and the pre-populated templates look great. I just implemented but believe this will help with conversions.
Great App, Great Products, Great Customer Support. What can I say, I recommend it to anybody who wants to increase their customer database via different campaigns. I use on my own store and on clients' stores, as well
Very helpful staff! I had an issues with my pop up discount capture and the support team was able to help me quickly with ease!
Hey there,
Thank you for passing by and sharing your feedback with us.
We are delighted to hear that your request has been successfully resolved. We always strive to provide the best quality service and meet our customers' expectations. Thank you for being part of OptiMonk.
If you ever need help, please let us know.
Best regards,
Emil from OptiMonk
Very good app even if you use the free version, but I recommend doing the paid version. The customer support is outstanding. An app can be great but if the support isn't there then it's junk. Optinmonk has some really helpful tools and its a breeze once you get how to use it.
Hello,
Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)
I'm really glad that you find our app helpful and easy to use!
Please don't hesitate to get back to us if there is anything else we can help you with.
Kind regards,
Réka and the OptiMonk Support Team
Zsofi's support has been unreal. We wanted to launch a really complicated AB testing solution with two totally different forms. Not only was that possible via the cookie splitting beta but I also wanted som technical custom JavaScript work to send a date stamp into our CRM so we could report on lifetime value based on pop source without it being overwritten if the user happened to see multiple pops in our testing roadmap. The support team gave me custom code along with screenshots of exactly how to build the hidden field all within less than a couple of hours. Easily the best tool to grow your email lists with such a huge template library with best practices. If the app can't do it you can bet their support will make a solution. Thanks guys, so excited to have you as a partner.
Wow Kieran, what a wonderful review!! Your kind words are really heart-warming! ❤️ We're so glad you found us and we truly appreciate your detailed feedback about our app and the support team. 🙏 It was absolutely a pleasure helping you and we wish you a lot of joy and success using OptiMonk! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Zsofi & the Support Team
Great product, great customer service. Highly recommend!