OptiMonk Popup & Auto A/B‑Test , 878 条评论
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Thank you very much for your kind and detailed guidance. I was able to solve the problem quickly
The counselor's name was Sara
Hey there,
We're delighted to hear about your positive experience with our colleague Sara!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate it.
We're thrilled to know that she was able to provide you with the guidance you needed to solve your problem quickly. Helping our clients is our top priority, and we're glad we could assist you effectively.
If you ever require further assistance or have any more questions in the future, please don't hesitate to reach out. We're here to help. Thanks again for choosing our services, and we look forward to serving you again in the future.
Kind regards,
Your friends from OptiMonk
Amazing app and what is even more amazing is the support: incredibly fast and helpful. Thanks!
Hey there,
Thank you so much for your kind words! We're really glad that you're finding the app helpful. Our team is always here to support you whenever you need assistance. Your appreciation means a lot to us.
Kind regards,
Emil from OptiMonk
Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!
Hey there,
Thank you so much for your wonderful feedback!
We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you.
Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. |
Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence!
Kind regards,
Emil from OptiMonk
Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!
Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.
Hi there,
Thank you for taking the time to leave feedback, and thank you for your kind words!
I am happy to hear that my assistance was helpful.
We're working hard to make all of our users satisfied with our app and our services as well.
Wishing you all the best,
Sara from OptiMonk
I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc)
That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot.
If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!
Hey there,
Thank you for your positive feedback regarding our service.
It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features.
It is also possible to target based on the query parameter.
If you need any help in the future, don't hesitate to contact us! <3
Sara from OptiMonk
Great app. The exit popup is have very good results. Will try a Welcome popup. Customer Service by the team is top notch 10/10.
Hey there,
Thank you so much for your fantastic review! We're happy to hear that you're enjoying our app and that the exit popup has been yielding great results for you.
If you ever have any questions or need assistance with anything, please don't hesitate to reach out.
Best regards,
OptiMonk Team
Instant help with installing the campaign on our website. We were able to resolve it quickly and painlessly.
Hey there,
Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your feedback and are thrilled to hear that we were able to provide you with instant help in installing the campaign on your website.
We're delighted that we were able to meet your expectations and make the experience seamless for you.
If you need further help, please give us a shout and we will be there for you.
Kind regards,
Emil from OptiMonk
I love this app. So much is available on the free version, and the customer service is fantastic. Highly recommend
Hi there,
It's Chris here from the OptiMonk Support team, I just wanted to thank you for your kind review and I as well as the OptiMonk team are delighted that you are enjoying the app!
As always, if you need any assistance with your campaign or just have a general question about the app, just reach out to us via our live chat and we will be more than happy to assist you :)
Kind Regards
Chris
Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.
Hey there,
Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered.
If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.
Thanks for choosing OptiMonk, and we look forward to serving you again!
Best regards,
Emil from OptiMonk