OptiMonk Popup & Auto A/B‑Test , 878 条评论
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Great customer service, feels really homey, service is exactly what I'm looking for and I'll definitely be investing in a paid plan!
Hi Edallen,
Thanks for taking the time to share your opinion, I was very happy to assist you yesterday!
Please feel free to reach out to us if you need help with finding the right plan for you.
Have a great week ahead,
Anna from OptiMonk
Very friendly and professional support from the team. The pop-up is very easy to customise and give my website a professional look! Happy with this app :)
Hello,
I'm so glad you're getting more and more confident with OptiMonk and it's great to hear you had a positive experience with our Customer Support Team!
I wish you good luck exploring our features and I hope OptiMonk will help you achieve your goals!
Thank you for your feedback and have a great day,
Anna from the OptiMonk Support Team
Facil de usar!! ahora a ver que tal la optimización, pero realmente a los que no tenemos tanto conocimiento de diseño es muy util
Well after using another famous pop up app for a year, it failed and then i switched to this pop up app and can say it is indeed the best and most useful pop up app i have tried so far (and free!)
TL;DR - Very happy with the app as well as the customer service. Only gripe would be how limiting the templates can be, and even then the Optimonk team is more than willing to help.
The Optimonk Team have been very responsive and very helpful! Both Geosh and Nicole have been quick to respond and very easy to reach. The system is easy to use, but the templates available are a bit limiting.
If you enjoyed the look of one template, but wanted a feature that wasn't available on it originally (say a countdown timer), you're unfortunately stuck. It is possible to build a template, though it would take some knowledge with HTML, CSS and Javascript coding expertise in order to build them.
The team at Optimonk were great and helped with building similar campaigns like above, but custom work like this is a slow process that takes time to develop.
This app is so useful and easy to use. I just implemented on my site and I already see some results. Great APP
ottimo davvero fluido ed efficace. versione solo in inglese ma masticabile. consiglio per popups e non solo
Hey There,
I'm glad you like our app so far, thank you very much for your feedback. :)
if you have any questions in the future, please don't hesitate to contact our Support Team at support@optimonk.com or you can also use our chat.
I wish you a lot of success with your business,
Anna from OptiMonk
I used this app to help me do sell. I really like how it does selling. we're gonna see how it work for new sellers.
I am using Optimonk for 1 pop-up on my website and paying $99/month for it. Last month Optimonk deleted my one and only pop-up out of the blue due to an error on their side. This resulted in a significant headache and loss of sales for my business (the pop-up is functionally very important to our user journey). Use at your own risk.
Even though Optimonk's error led to a significant loss of sales for my business they wouldn't even comp my next month of Optimonk app charges. Poor.
Hi there,
Thank you for taking the time to share your feedback with us.
I want to apologize again for this issue that happened with your campaign.
The issue was addressed in a few days and your campaign was restored. Our team will work on ensuring that a similar error won’t occur in the future.
I’m deeply sorry for all inconvenience that this caused. I also reached out to you in a separate email in more detail.
I’m looking forward to your reply.
Sara
Amazing Service, I have had a few conversions thus far and will try various pop-ups to increase more conversions.