评论 (884)

整体评分
4.8
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2024年1月11日

Sehr geduldiger support

Luminance Lift
德国
大约1个月 人在使用应用
OptiMonk已回复 2024年1月15日

Hi There,

Thank you for your kind review, we're glad that you find our support helpful! :)
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Hallo,

Vielen Dank für Ihre freundliche Bewertung. Wir freuen uns, dass Sie unsere Unterstützung hilfreich finden! :)

Kind Regards,

OptiMonk Team

2023年8月31日

moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!

FÜZI
美国
大约14小时 人在使用应用
OptiMonk已回复 2023年9月7日

Hey there,

We're absolutely over the moon to hear about your positive experience with OptiMonk.

We're delighted to hear that you find our templates super stylish, user-friendly and highly customizable.

Third-party email and SMS integrations are certainly an essential part of many businesses, and it's great to know that we've managed to help you accomplish that goal as well.

If you ever want to chat about anything – from campaign design to personalization ideas – we're here, always ready for a friendly chat.

Thank you for choosing Optimonk and being the awesome person that you are!

Kind regards,
OptiMonk Team

2023年10月24日

Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.

Klaws By K
澳大利亚
大约2小时 人在使用应用
OptiMonk已回复 2023年10月30日

Hey there,

Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!

Best regards,
Ati and Rudolf from OptiMonk

2023年10月19日

Wonderfully designed app suits all my needs and support is top tier!

Anima Studio
美国
大约2个月 人在使用应用
OptiMonk已回复 2023年10月30日

Hey there,

We're over the moon to hear that! We put a lot of heart into the design, and we are all smiles knowing we've made your experience top-notch. Thanks for being a part of OptiMonk!

If you require any help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

2023年10月13日

Tremendous support by Chris and the best popup app I could have found!

baumeowbg
保加利亚
3天 人在使用应用
OptiMonk已回复 2023年10月18日

Hey there,

It's Chris here, just wanted to thank you for your kind review and it was a pleasure assisting you with your campaign :)

We are here at your disposal whenever you need further assistance in the future or just have a general question about the OptiMonk app!

I wish you all the best with your OptiMonk campaigns and business adventures.

Best Regards,
Chris
OptiMonk Support

2023年8月1日

Very happy with the customer service and the app itself. It works perfect and no problems. excellent customer service!

Sazai
挪威
大约16小时 人在使用应用
2023年8月14日

Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!

WoolenWomenFibers
美国
大约1小时 人在使用应用
OptiMonk已回复 2023年8月16日

Hi there,

It's Chris here, I just wanted to thank you for your lovely review. It was a pleasure assisting you with your campaign and I wish you all the best :)

Do get back in touch with us if you need help with your campaigns or just have a general question about the app!

Kind Regards
Chris

2023年10月6日

So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.

Wendy Coombes Photography
澳大利亚
大约7小时 人在使用应用
OptiMonk已回复 2023年10月16日

Hey there,

Thank you for the dazzling review!

We're thrilled to hear that you found the installation process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the years and we are endlessly happy to hear that it feels super user-friendly.

If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Optimonk!

Kind regards,
Rudolf from OptiMonk

2023年6月29日

Simple et claire d'utilisation, et surtout un chat avec une vraie personne pour nous aider à la personnalisation. Merci Sara !

Not Dark Enough
法国
10个月 人在使用应用
OptiMonk已回复 2023年7月26日

Bonjour à tous,

Je vous remercie pour vos aimables paroles!

Je vous souhaite bonne chance pour vos campagnes et n'hésitez pas à me contacter à tout moment.

Sara <3

2023年9月22日

Application super pour créer tout type de campagnes et de pop-up, et le support technique est formidable (merci Chris !). Continuez comme ça l'équipe !

MySecretGarden
法国
大约7小时 人在使用应用
OptiMonk已回复 2023年10月16日

Merci beaucoup pour votre retour positif !

Nous sommes ravis d'apprendre que vous appréciez l'application et notre équipe de support. Nous nous efforçons constamment de fournir un service exceptionnel à nos clients, et vos encouragements nous motivent à continuer sur cette voie. Si vous avez des questions ou des préoccupations supplémentaires, n'hésitez pas à nous contacter.

Nous sommes là pour vous aider à tirer le meilleur parti de notre application.

Meilleures salutations,
Chris d'OptiMonk