整体评分
4.8
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2023年10月11日

Fantastic customer support and UX design!

Shiny Magic Rocks
美国
7个月 人在使用应用
OptiMonk已回复 2023年10月16日

Hey there,

Your words made our day brighter than a rainbow on a sunny day. We're thrilled you're loving our customer support and UX design. If you need anything else, just give us a shout! We'll keep the good vibes coming your way!

Kind regards,
Emil from OptiMonk

2023年10月19日

Wonderfully designed app suits all my needs and support is top tier!

Anima Studio
美国
大约2个月 人在使用应用
OptiMonk已回复 2023年10月30日

Hey there,

We're over the moon to hear that! We put a lot of heart into the design, and we are all smiles knowing we've made your experience top-notch. Thanks for being a part of OptiMonk!

If you require any help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

2023年7月31日

I love this app. So much is available on the free version, and the customer service is fantastic. Highly recommend

Branches Of Me
澳大利亚
2个月 人在使用应用
OptiMonk已回复 2023年10月13日

Hi there,

It's Chris here from the OptiMonk Support team, I just wanted to thank you for your kind review and I as well as the OptiMonk team are delighted that you are enjoying the app!

As always, if you need any assistance with your campaign or just have a general question about the app, just reach out to us via our live chat and we will be more than happy to assist you :)

Kind Regards
Chris

2023年9月4日

Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.

MANTOU.
新加坡
6天 人在使用应用
OptiMonk已回复 2023年9月7日

Hey there,

Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered.

If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.

Thanks for choosing OptiMonk, and we look forward to serving you again!

Best regards,
Emil from OptiMonk

2023年6月7日

The best Tech support. They go out of their way to help me resolving your issue. Thank you Sara for your current support.

SMStore.VIP
英国
6个月 人在使用应用
OptiMonk已回复 2023年6月14日

Hi there,

Thank you so much for the review.
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

2023年5月18日

The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.

Violet Jordan
英国
4个月 人在使用应用
OptiMonk已回复 2023年5月19日

Hi there,

I am happy to hear about your positive experience with our Support team.

It was a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Sara from the OptiMonk Support team

2023年10月13日

Tremendous support by Chris and the best popup app I could have found!

baumeowbg
保加利亚
3天 人在使用应用
OptiMonk已回复 2023年10月18日

Hey there,

It's Chris here, just wanted to thank you for your kind review and it was a pleasure assisting you with your campaign :)

We are here at your disposal whenever you need further assistance in the future or just have a general question about the OptiMonk app!

I wish you all the best with your OptiMonk campaigns and business adventures.

Best Regards,
Chris
OptiMonk Support

2023年8月4日

Amazing app to have on your Shopify store. Haven't seen an easier setup anywhere and the live chat is extremely useful. Instant answers and help with any questions I had.

Monkey AUSTRALIA
澳大利亚
3天 人在使用应用
OptiMonk已回复 2023年10月13日

Hi there,

Thank you so much for your kind review, I am delighted that you have had a positive experience using the app as well as the support you received from the Support team :)

If you need assistance with your campaign or just have a general question, reach out to us and we will be more than happy to help!

I wish you all the best with your OptiMonk campaigns and have a lovely weekend ahead

Kind Regards
Chris

2023年8月9日

it works great plus its customer service is up to the mark. I definitely enjoy my experience on this shopify app.

Redermaesthetics
巴基斯坦
5天 人在使用应用
OptiMonk已回复 2023年8月16日

Hey there,

We are delighted to hear that you're having a fantastic experience with the OptiMonk app! Enjoying a seamless and positive experience is definitely a great indicator and motivator for our team.

Thank you once again for your positive feedback. Please let us know if you require any further assistance.

Kind regards,
Emil from OptiMonk

2023年7月20日

Really helpful support and graphics. The options to create campaigns are amazing and so is the support team . thanks a lot

VINERA
印度
6天 人在使用应用
OptiMonk已回复 2023年7月26日

Hi There,

It's great to have you with us! I am happy to hear about your positive experience with us!

Thank you for your kind compliments in the name of the entire team. We're working hard to make all of our users satisfied with the product and our services as well.

Wishing you all the best,

Sara from OptiMonk