整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年4月15日

Customer service was solid, patient and got the job done regarding my query. Happy with that. Unlike some apps though Optimonk will not appear on your webpage when looking it at from the Shopify editor, but it will be on the live sites, only small niggle really

CalmCove
英国
5天 人在使用应用
2023年6月7日

The best Tech support. They go out of their way to help me resolving your issue. Thank you Sara for your current support.

SMStore.VIP
英国
6个月 人在使用应用
OptiMonk已回复 2023年6月14日

Hi there,

Thank you so much for the review.
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

2023年5月18日

The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.

Violet Jordan
英国
4个月 人在使用应用
OptiMonk已回复 2023年5月19日

Hi there,

I am happy to hear about your positive experience with our Support team.

It was a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Sara from the OptiMonk Support team

2019年5月17日

We have been customers for a very long time. Great product. Two suggestions: 1) set up, like in all new platforms requires a bit of a learning curve. as soon as someone signs up, assign them an hour with support to get going. 2) our campaign went down mysteriously a couple of times. Would be nice to get a warning saying it is down, do you know?

HurleyRobertsService.com
美国
3年多 人在使用应用
2016年9月22日

It's pretty good - simple to set up and the fact you can A/B test different designs is great.
One drawback though; it's slow to load and that does impact on site loading speeds. OptiMonk are aware of this and are working on fixing it but it is a caveat.

Thefowndry 2
英国
接近3年 人在使用应用
2019年12月25日

Good pop up app. Great design templates for pop ups. Good support but with time difference can take time for responses. A bit pricey.

Temples and Markets
澳大利亚
接近2年 人在使用应用
2017年7月19日

TL;DR - Very happy with the app as well as the customer service. Only gripe would be how limiting the templates can be, and even then the Optimonk team is more than willing to help.

The Optimonk Team have been very responsive and very helpful! Both Geosh and Nicole have been quick to respond and very easy to reach. The system is easy to use, but the templates available are a bit limiting.

If you enjoyed the look of one template, but wanted a feature that wasn't available on it originally (say a countdown timer), you're unfortunately stuck. It is possible to build a template, though it would take some knowledge with HTML, CSS and Javascript coding expertise in order to build them.

The team at Optimonk were great and helped with building similar campaigns like above, but custom work like this is a slow process that takes time to develop.

Finevu
加拿大
1年多 人在使用应用
2017年4月22日

Awesome app! Helps me grow my email list. Could have a bit better design functionality, but awesome app!

Seniorshoppen
丹麦
1年多 人在使用应用
2018年1月29日

Overall, a great software package with an immense amount of control over how or why your popups are displaying. Allows a massive variety of campaigns to be run simultaneously.

I'd like to see more popups with Recart's Facebook Messenger integration, though I'm told there will be more soon.

Patchpanel
加拿大
1年多 人在使用应用
2019年11月19日

The app works really well. It has helped me convert customers that go to leave my site. The only thing I wish is if the plan/pricing wasn't based on page views and instead based on the number of times the popup ad was actually shown.

Napa Valley Fiber
美国
大约1年 人在使用应用