評價 (904)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年8月9日

The templates are great for giving ideas. The quiz helps to find campaigns that are suited to the needs of the company, which makes it easier to whittle down exactly what your store needs.

www.best4vapes.uk
英國
使用應用程式 大約2年
OptiMonk 已回覆 2022年8月9日

Hello Suzy,

Thank you so much for this awesome review 🤩

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. 

Sara from OptiMonk

2021年2月24日

Customer support is top notch. I reached out with a question on integration with the Shopify site and was told a solution was being developed and would be available in one to two weeks and they would let me know when it was done. I was surprised that they actually reached back to me two days later and said the integration was ready! They were true to their word and then some!

Northampton Soap Works
美國
使用應用程式 大約2年
OptiMonk 已回覆 2021年2月25日

Hello,

Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)

Kind regards,
Réka and the OptiMonk Support Team

2023年5月1日

Great customer service!! And app works great--just got off a support chat with Emil and he was incredibly helpful and worked through all of my questions patiently with me. Thanks!

Mini Ducklings
美國
使用應用程式 大約2年
OptiMonk 已回覆 2023年5月2日

Hey there,

Thank you so much for leaving us a review. We can't express how grateful we are for your support. We are pleased to hear that all your queries were resolved.

If you happen to have any questions or need assistance with any of your campaigns, just give us a shout and we'll be more than happy to come to the rescue!

Kind regards,
Emil from OptiMonk

2022年2月4日

The App is refined, offers advanced options, and has a terrific Support Team of Professionals behind it who are on-the-ball and knowledgable. Special thanks to Peter for his Assist and Anna for her on-boarding. The outline Peter gave me for a question I had was absolutely stellar. 7 out of 5 Stars. Highly Rated.

FAÍTH Collection
加拿大
使用應用程式 大約2年
OptiMonk 已回覆 2022年2月7日

Hey Sal,

Anna here from OptiMonk Support. :)

I can't tell you how happy we both were with Peter when we read your review. Thank you so much for your appreciation, it gives us a lot of motivation to continue the hard work. :)

Please feel free to get back to us via chat anytime you have questions. We'll be there for you :)

Good luck with your campaigns,

Anna & Peter

2022年1月28日

Great app, very useful. It is easy to use, it has a lot of opportunity and basically everything you need for a sale campaign. The customer service is amazing. Always ready to help.

Metamorphoza
保加利亞
使用應用程式 大約2年
OptiMonk 已回覆 2022年1月31日

Hi there,

Thank you very much for your amazing review, myself as well as the OptiMonk team are delighted that you are enjoying the app and that the customer service is good as well :)

As always, if you need help with anything else just let us know and we will be more than happy to help

I wish you a wonderful week ahead

Kind Regards
Chris

2017年10月2日

LOVE Optimonk! I've seen such growth in my email list in the short time I've been using it. It's incredible!

Lindsayletters
美國
使用應用程式 大約2年
2020年9月29日

Very helpfull customer service!! Have the app installed and it seems like it will workout really well, especially with the exit-intent function of it.

Üla Movement
荷蘭
使用應用程式 大約2年
OptiMonk 已回覆 2020年9月29日

Hi,

Thank you so much for your review, this means a lot to the OptiMonk Team! :)

It was a pleasure to help you out with your query.

Should you need our help at any time or just have any questions, please do not hesitate to reach out to us at support@optimonk.com and we will get back to you with an answer definitely.

Wish you the best,
Tom

OptiMonk Support Team

2018年10月15日

It's the best pop-up service I used ever. The pop-ups are not only nice looking and easy to manage, they convert also well.
The pop-ups are easy to configure and provide a lot of set up possibilities.
I can't imagine how they can make this app even better. Nice job Optimonk!

ReBella Webshop
匈牙利
使用應用程式 大約2年
2021年7月15日

Customer service is amazing and helps you correct any mistakes before they're able to go viral. Highly recommend!

ForeverHelen
美國
使用應用程式 大約2年
OptiMonk 已回覆 2021年7月16日

Hi Sarah,

It's hard to express how much we appreciate your compliment on our work! :) We're happy to welcome you within the OptiMonk community and hope that we can have a long-term collaboration together. :)

Feel free to reach out to us at support@optimonk.com anytime you need assistance.

I wish you a lot of success with your first campaign!

Have a great weekend,

Anna from OptiMonk

2017年3月3日

Very useful tool for turning non-customers into contacts, who we can then target through our email list or bring back with special offers. Plenty of bells and whistles that we haven't even begun to test out yet which should prove even more helpful.

Bullets 2 Bandages
美國
使用應用程式 大約2年