評價 (885)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年5月12日

I was driving a load of traffic to my site but getting few sales - Optimonk exit poll was easy to install, blend to match the web theme and schedule - I now have a much clearer picture of the audience I'm attracting and can modify adverts and products to suit - and it is free to try.

Hidden Tracks Cycling
英國
使用應用程式 大約1年
OptiMonk 已回覆 2021年5月14日

Hi There,

We're so glad that OptiMonk helps you increase your sales. It's also amazing to hear that you learnt more about your visitors and how to target them! :)

Thank you very much for your feedback and for spreading the word!

Have a great weekend,

Anna from OptiMonk

編輯時間:2023年4月27日

The one on one customer service I received while working with Anna at OptiMonk was exemplary. Not only did she help me figure out what I wanted to do with a survey I had developed, but she also went above and beyond and volunteered other helpful advice. GREAT customer service!

UPDATE: April 27, 2023
Emil ROCKS. I was hesitant to reach out for help because it's a huge point of frustration with some vendors. Not so with OptiMonk! Their attention to detail and sincere interest in helping you succeed is appreciated and dare I say refreshing in 2023! Woot!

AnnieMak
美國
使用應用程式 大約1年
OptiMonk 已回覆 2021年7月22日

Hi!!

I'm Anna from OptiMonk.

I'm really glad we found the solution you were looking for, and I hope you'll receive a lot of feedback from your visitors through the new survey!

If you need any advice in the future, feel free to get back to me. :)

Thank you for your appreciation,

Anna from OptiMonk

2023年3月7日

great and fast support!!! they even offered suggestions so it was really helpful, plan to continue to use on my store

THE GLAM BOOK VENDORS
美國
使用應用程式 大約1年
OptiMonk 已回覆 2023年3月13日

Hey there,

Thank you for sharing your feedback. We are delighted to hear that your request has been successfully resolved. We aim to provide the best quality service and your support means a lot to us!

Thank you for being part of OptiMonk. Should you require any help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

2022年9月13日

I was helped by Chris who was an absolute STAR! honestly he was with me for over 2+ hours until my pop up was fully installed. What a patient young man! This guy needs a raise! amazing service honestly

My Healing Kit
英國
使用應用程式 大約1年
OptiMonk 已回覆 2022年9月13日

Hey there,

It's Chris here, I just wanted to thank you so much for your very kind review, it was an absolute pleasure helping you with your campaign :)

I wish you the very best with your campaign and do get back to us if you need help with anything else

Kind Regards
Chris

編輯時間:2020年7月8日

The app is great and Tom and Fruzsina were exceptional in providing help and even designing some great pop ups for us. Highly recommend!

We Are Feel
英國
使用應用程式 大約1年
OptiMonk 已回覆 2020年7月13日

Hi Diana and Boris,

Thank you so much for your kind words, it is a delight to have customers like you. It is always a pleasure to help you, so please contact us anytime when you have a question.

Have a beautiful day ahead,

Tom, Fruzsi and the OptiMonk Team

2022年7月26日

Great popup app, so many options to choose from and their support is quick to solve any issues we've had. Recommend!

KnifeSOS
斯洛維尼亞
使用應用程式 大約1年
OptiMonk 已回覆 2022年7月26日

Hi Grega! I'm glad I could help you out today. Feel free to reach out again in the future if you have questions or need assistance. I wish you a lovely week ahead <3 Anna

2020年5月27日

Super happy with Optimonk. Their entire customer service team is top notch and they're super helpful and fast to reply. The platform itself is easier to use compared to other pop-up apps. It's much easier to design pop-ups with Optimonk compared to their competitors. I've tried free apps in the past but I still continue to use Optimonk just because creating popups is easier and it's easier to measure metrics. I can see the conversion rates when I'm A/B testing designs. Aside from that, once again their customer service is amazing and these are all the reasons why I would continue using this app. Thank you! 10/10

sirwaggingtons
加拿大
使用應用程式 大約1年
OptiMonk 已回覆 2020年6月5日

Hi Pardeep,

Wow! We’re so blown away by your review. It made our day here at OptiMonk.

Thank you for sharing your experience with us, you rock :)

Best,
OptiMonk Team

2023年5月5日

Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.

blingkyng
印度
使用應用程式 大約1年
OptiMonk 已回覆 2023年5月10日

Hey there,

Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions.

If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring!

Kind regards,
Emil from OptiMonk

2023年6月23日

I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!

Russell Kent Nicholls
英國
使用應用程式 大約1年
OptiMonk 已回覆 2023年6月26日

Hi there,

Thank you for leaving us a review. Also thank you very much for the kind words and positive feedback, it is really appreciated.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!

Kind regards,
Ati from OptiMonk

2020年6月18日

Excellent app, easily laid out in a useable modern interface and should you encounter any difficulties, the tech support is spot-on willing to help to perfect any task. Highly recommend this program.

Highly Tuned Athletes
澳洲
使用應用程式 大約1年
OptiMonk 已回覆 2020年6月19日

Hi,

Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts.

Thank you for sharing your experience with us, you're awesome :)

Have a nice day :)

Best,
OptiMonk Team