整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2023年9月18日

Update: I continue to love Optimonk, more than a year after installing it and giving my initial review. I recently had to update my theme to the latest version--it had made several update jumps that I hadn't realized (Version 6 to 11). So it was a major update. I asked Optimonk to confirm that their pop ups had carried through properly, and they immediately checked and confirmed all is well. That really eased my mind!

Original Review:
This app has some fantastic features! I've always hesitated to do a Pop Up because they are so annoying. The features in this app allow it to come up on exit intent and keep track of whether the customer has used the coupon yet, gently reminding with a subtle banner at the bottom. It looks very classy, and I'm looking forward to growing my business with the help of Optimonk! The customer support is phenomenal. Zsofi stayed with me through several newbie questions and explained everything I needed to know, and provided illustrated screenshots and links to helpful articles. Highly recommend this app.

Bedrock Rose
美國
使用應用程式 大約1年
OptiMonk 已回覆 2022年8月5日

Wow Laura, thank you so much for making my day with such a wonderful review, it means a lot to me and the whole team. 🙏 We are very happy that you decided to give OptiMonk a chance, and we are even happier about your good experiences so far. It was absolutely a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) <3 Zsofi from OptiMonk

2022年11月23日

This is an amazing app. Since installing it Ive seen my sales and engagement increase. It helps me fine tune the user experience for my customers and its easy to use with great support. I highly recommend this app :)

Gizmo Trims
美國
使用應用程式 大約1年
OptiMonk 已回覆 2022年11月28日

Wow, thank you so much for your amazing feedback. It is also great to hear that you found our app beneficial.
We here to help if you need any further assistance :)

2021年8月18日

The customer support from Optimonk is absolutely amazing. This platform allows users to easily create exit intent and we are able to gain good conversions. Would definitely recommend Optimonk

TRAPO® Car Mat Malaysia
馬來西亞
使用應用程式 大約1年
OptiMonk 已回覆 2021年8月18日

Hello,

Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)

I'm really glad that you find our app helpful and easy to use!

Please don't hesitate to get back to us if there is anything else we can help you with.

Kind regards,
The OptiMonk Support Team

編輯時間:2021年11月18日

This is a great app and customer service from Anna. Very satisfied. It's convenient to use this on our online shop and we've been using it for years.

Eleona Store
菲律賓
使用應用程式 大約1年
OptiMonk 已回覆 2021年11月23日

Hi There,

It's Anna from OptiMonk.

Thank you for mentioning my name in your review, I'm very happy that you were satisfied with my assistance! :)

Feel free to get back to us anytime in the future, we'll be there for you.

Have a great week ahead,

Anna from OptiMonk

2017年1月16日

Great app! It was super easy to install and create our first campaign. We are finally growing our email list.

Matimatibaby
美國
使用應用程式 大約1年
2021年12月1日

Great app. I am just getting started. But initial impression is excellent. Looking forward to seeing it in action on my store

Aisec Clothing
印度
使用應用程式 大約1年
OptiMonk 已回覆 2021年12月2日

Hi There,

I'm so happy about your great first impressions!! <3

I hope that our app will provide you with all functions you need and we can have a long-term collaboration together. :)

Please feel free to reach out to us anytime at support@optimonk.com or via chat.

Have a great day and thank you for sharing your opinion!

Best,
Anna from OptiMonk

2021年1月20日

My conversions with this app is 13%, amazing !!! I love it, I may have to upgrade to the next plan though because I max out of the allotted very early in each month so I will look into that next

She's Sparkling
美國
使用應用程式 大約1年
OptiMonk 已回覆 2021年1月21日

Hi,

Thank you so much for your kind words! We are happy to hear that your conversion rate is so high :)

We wish you every success in the future!

Best,
OptiMonk Support Team

2020年7月31日

Great app, seamlessly integrates with emails and other campaigns. Customer Service is also very helpful and proactive in their support.

Jean Patrique Professional Cookware
英國
使用應用程式 大約1年
OptiMonk 已回覆 2020年7月31日

Hi,

Thank you for submitting this review, you are awesome :)

Supporting you is our greatest delight, I am so happy that you appreciate our efforts!

Have a nice weekend and thanks once again for your kind words,

Best,
Fruzsi
OptiMonk Team

2021年7月18日

Optimonk was recommended by a digital marketing expert and it does everything he promised. Took a bit of time to get used to the "pop up builder" but now I have the hang of it, I'm thrilled. Already seeing lots of sign ups so far.

LUXTRA
英國
使用應用程式 大約1年
OptiMonk 已回覆 2021年7月20日

Hi,

Thank you for your great feedback, it means a lot to us.

It is so good to see that you enjoy using our different templates and targeting rules. We put a great emphasis on improvement so it is a delight to see that our customers appreciate our efforts.

Thank you for being part of our community,

Best,
OptiMonk Team

2022年8月16日

Incredible app. I used it for some exit pop-ups to understand a drop in conversions. It worked really well. Also very good support. Extremely fast and helpful. I will highly recommend Optimonk.

Muoki
西班牙
使用應用程式 大約1年
OptiMonk 已回覆 2022年8月16日

Hi,

It's Chris here, thank you so much for your kind review :)

It was an absolute pleasure helping you with your campaign and I wish you all the very best. Just let us know if you need help with anything else or just have a general question

Kind Regards
Chris from OptiMonk support!