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I very rarely find the time to write reviews but in this instance I have made time because the team at Optimonk deserve it! It's a brilliant app which has helped me to create some really professional looking pop-ups and whenever I hit a problem, they've been incredibly helpful. Not only have they completed what I was attempting to do, they they sent screenshots with clear arrows and a full explanation as to how I can do it myself next time. This was then emailed to me automatically too so I can easily read it back. Brilliant app, brilliant team, brilliant outcome for my business. FIVE stars!
Hi there,
Thank you very much for your kind review, it was an absolute pleasure helping you on live chat :)
If you need help with anything else or just have a question do feel free to get back to us, I wish you the very best with your campaigns and I wish you an amazing week ahead!
Kind Regards
Chris from OptiMonk support
Is the best email app. You can edit whatever you want of the appereance, that we all know that is something important for the first eye contact with potential customers. Also you can connect with infinite apps, so you don't have to lose time on that.
Hey Carlos,
Wow, I'm so amazed by your wonderful review!! I'm really glad to hear that you found the right tool for your store and I wish you the best with your business.
Let us know if you need any assistance in the future. :-)
Anna from OptiMonk
Real good app. Special thanks to Rudolf and Chris who has helped me many times always quickly without any problems. I really recommend the app.
Hey there,
We're thrilled to hear that you're enjoying the app! Thank you for your kind words and recommendation. Our goal is to always provide efficient and hassle-free support, and we're glad that we could meet your expectations. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your support and recommendation!
Kind regards,
Chris and Rudolf from OptiMonk
Just finished my first campaign.. so far so good. Easy to use, and right to the point. Just what I was looking for.
Hi there,
Thank you so much for leaving your feedback.
We are truly happy that you gave us a chance and it is amazing to hear that you found our app easy to use.
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio.
A special shoutout to Ati for being so helpful!
Hi there,
Thank you very much for sharing your point of view. I am glad that you really like our service. Extra thank you for the special shoutout! I am glad that I could help. 🙂
Please feel free to get back to me if you have any questions remaining!
Kind Regards,
Ati from OptiMonk
Since implementing OptiMonk's exit-intent popup we've seen our newsletter optin conversion rate go from below 1% to over 3% in the first month. Our website bounce rate improved significantly and the average visitor time on site and pages per session have all increased. The interface is incredibly user-friendly, intuitive, and easy to navigate. The starter designs are stunning. The design tool is one of the best drag-and-drop visual design tools I've used. When compared to 5 other popup apps for Shopify that we tested, OptiMonk was the clear leader. Lastly, their support is top-notch. I've been able to have questions answered very quickly with their chat support. Excellent job!
Thank you so much for your honest and kind words, your detailed review is very appreciated! We're happy that our app's functions are satisfying and that OptiMonk helped you get more sales:)
Please feel free to contact us at any time, we'd be glad to support you 🙂
Kind Regards,
the OptiMonk Support Team
Excellent customer service and easy-to-use interface! I am super happy with this app and would recommend it to anyone looking to add a pop-up to their store.
Hi There,
I was really happy to assist you! I wish you a lot of success with our app and thank you very much for submitting your review!
Please feel free to reach out to our team anytime.
Anna from OptiMonk
Emil was great! Super quick and happy to solve my issue. Amazing customer service! Would definitely recommend Optimonk to everyone.
Hello there,
Thank you so much for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service and resolved your issue promptly.
It's fantastic to know that you had such a positive experience with Optimonk.
Your recommendation means a lot to us, and we greatly appreciate your kind words.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!
Kind regards,
Emil from OptiMonk
Amazing App with heaps of features and functions to get the best pop-ups for your store! You can also customise separately mobile & desktop! Super friendly and quick replies from their support staff that fix any issue you may have! Highly recommend!
Hey Luke,
I'm really happy that Sara could help you with your questions and that you like the app so far. Thank you for submitting such a nice review, we really appreciate it! <3
Have a great day and I wish you all the best with your business. :)
Anna from OptiMonk
Schnelle und einfache Bedienung. Sehr netter Kundensupport. Intuitive Bedienung im Backend. Macht Spaß
Hallo Michael,
Vielen Dank für deine Komplimente! Ich freue mich, dass die App dir gefällt und Ich wünsche dich viel Erfolg mit OptiMonk! <3
Schönes Wochenende für Dich,
Anna