評價 (885)
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It was a bit difficult to set up at first but overall it was a great experience using Optimonk and the customer service was wonderful!
Hi Ollana,
Thank you for your positive feedback! I am glad that you are having a great experience with OptiMonk so far! :)
We wish you all the best!
Regards,
Anna
Been using the app for a little over a month and it works great. I use a 10% off coupon popup and unique coupon code. We have received about $22,000 in sales from that coupon code in a little over a month so the app more than pays for itself especially if you have a lot of traffic like we do. I have tried other apps and this one is the best. The free ones just don't work well like this app does. Good job.
This app is simply great. I love how easily it integrates with my store.
Has done very well for us to obtain emails and prevent leaves. Would recommend to anyone running e-commerce.
Anna was great, very helpful fixing my mistakes and getting our company more return customers! Very timely and personalized help!
Hi Blake,
Your kind words are really heart-warming! <3
I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.
Have a great day ahead,
Anna
The best App for pop up on store !!
Really good app! Customer service 10/10 highly recommended!!
I had an issue and they helped me within an hour!
Hi There,
Thank you so much for your kind words !
Nothing can start a day better then when you wake up to such reviews given by your customer base!
Customer satisfaction is always our number one priority and I am super happy that this was clearly reflected in your case.
Should you have anything we can help you with, we are always here for you.
Best,
Tom
This app is straight forward and it gives you many tips to help get more customers to your site . It gives you great tips yo help you get more customers to your site as well
Hi,
We're so glad that you find our app user-friendly, we're working on improving the platform every day. <3
Please feel free to share with us any ideas that could make OptiMonk even better by sending us an email at support@optimonk.com
We wish you a lot of success with our app!
Have a great day,
Anna from OptiMonk
So happy with OptiMonk. Compared to other pop-up apps, it's easy to use, seamlessly integrates with Shopify's customer base or another like Active Campaign. I had an issue with one of the functions and the team was quick to respond and resolve the issue. I definitely recommend it for anyone looking to boost sales and email marketing lists on Shopify.
Hey Julia,
Anna from OptiMonk Support is here :)
I just wanted to personally thank you for submitting your detailed review. I'm very happy to hear that you like our app that much and I hope you'll have a lot of success with OptiMonk in the long run as well.
I wish you an amazing week ahead and all the best for your business as well :)
Anna from OptiMonk
I was having issues seeing the pop up and reached out for help and received a response the same day and the matter was resolved. I was missing a value in the cart section. Love this app so far!
Hi there,
Thank you so much for taking the time to write your kind review!
We are happy to hear that we could help you to sort out the issue and we wish you a lot of success with your store!
Please feel free to reach out to us anytime in case you need further help with anything, and we would be more than happy to help. :)
Kind regards,
Brittany from the OptiMonk Support Team