評價 (903)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2020年3月20日

Its easy to use without any developer knowledge is needed. Lets make a try! Highly recommend to use this.

House of Avenues
香港特別行政區
使用應用程式 2個月
編輯時間:2019年11月28日

Parece-me surpreendente tudo o que você pode fazer com ele. Gostaria de atualizar e dar 5 estrelas, mas só depois que estiver em andamento. O tempo de suporte, está bom, o atendimento principalmente do Sr Ronald é excelente!

Loja Visite o Brasil
巴西
使用應用程式 2個月
2021年5月21日

I installed this app about a month ago primarily to be able to integrate my email sign-ups from a popup directly into my email subscriber list with Seguno. Currently, I use it for 3 different types of popups and an announcement bar. Although some features are lacking (such as auto-created unique discount codes and the cart goal progress option for announcement bars so they can be used as free shipping bars), customer service from the OptiMonk team makes up for it with their friendliness, expertise, and willingness to help.

Buckaroo Bling
美國
使用應用程式 大約2個月
OptiMonk 已回覆 2021年5月25日

Hi There,

We're happy to hear that you're running multiple campaigns on your site and thank you for the constructive ideas. We're always trying to improve and your insights will be forwarded to our Product Team!

Our support team is very glad that you are satisfied with our service, we do our best to help each customer with personal assistance. :)

Have a great week,

Anna from OptiMonk

2020年9月18日

Optimonk is fantastic. It it's a great app and the customer support has been very helpful. Unfortunately, I discovered the popups do not work from the Pinterest app. As more and more my traffic is coming from Pinterest, I will be moving to another popup app that is compatible with Pinterest.

LivelyLumeEyewear
美國
使用應用程式 大約2個月
OptiMonk 已回覆 2020年9月24日

Hi Chad,

Thank you for your kind words, you are amazing :)

I hope that we will have the chance to work together again in the future!

We wish you all the best,
OptiMonk Team

編輯時間:2019年11月20日

Very fast and efficient. Really enjoyed how they have teach outs along the way to help with that they're doing.

Phoenix Teragun
加拿大
使用應用程式 大約1個月
2017年6月30日

Optimonk is really helpful to improve the revenue of our store! Great way of showing the offers to the end customer using this app. We really love it ,

Iyal Beauty
印度
使用應用程式 大約1個月
編輯時間:2022年4月20日

We are a new Shopify Merchant and came across your app to manage pop-ups. At the moment we are starting to gain some sales momentum and your application has been key to that.
Whilst we are located in Australia and the timezones from your support staff dont always suit, i am really heartened by the fact that Peter from your support team keeps me well informed of any issues and will always offer suggestions on how we can do better and utilise the application.
I am so excited that we have chosen Optimonk and wanted to pass on my sincere appreciation of the work being done by Peter. littlebambiniboutique.com

Little Bambini Boutique
澳洲
使用應用程式 大約1個月
OptiMonk 已回覆 2022年3月22日

We're so happy that you've shared your honest experience with us, I really appreciate this and was glad to help you 🙂 Thank you very much for your kind review!

Let us know if we can help you further with anything!

Peter

編輯時間:2020年12月24日

Support is good. Fast response. Many templates to choose from. It will be good if Optimonk can show how to paste code to Shopify instead of waiting for them to insert the code for us.
Haven't tested as my store will on be launched in Jan 2021. Will definitely give a 5 star review once statistic come in.

DIYAIRCONKIT.COM
新加坡
使用應用程式 大約1個月
OptiMonk 已回覆 2020年12月30日

Hi,

Thank you for taking the time to submit your honest feedback. We are so happy to hear that you are satisfied with our support. Feedback like this helps us stay motivated, so we truly appreciate it :)

Regarding the installation request, I'm sorry for the confusion caused. The OptiMonk app can be installed on your Shopify store with a few clicks, but we still have to work on showing the proper installation instructions at the right time to our customers. Once again, please accept our apologies for the difficulties. We can assure you that we will make it easier to find our installation guides to avoid any difficulties in the future. (In any case, I'll link our guide here as well: https://support.optimonk.com/hc/en-us/articles/208244389-Integrating-OptiMonk-with-Shopify-e-commerce-platform)

I sincerely hope that our app will help you achieve your goals successfully, and we can prove that our app is worth a 5* review! :)

Please don't hesitate to get back to us if we can be of any help. Hope to hear from you soon!

Kind regards,
Hajni and the OptiMonk Support Team

編輯時間:2020年11月24日

Iam changing my review from 2 star to 4.... this guy sdeserve because this is the best app in class, the only thing that i dont make 5 star is because price plan, its too much and charge by pageview.. so if you have lots of traffic be prepared... anyway, the app is excelent! and support really want your best, even after my negative feedback etc, they always be super receptive in emails to try fix... so please change the payment method really soon and iam more than happy to change 5 star! :)

Bijuz
葡萄牙
使用應用程式 24天
OptiMonk 已回覆 2020年11月17日

Hi There,

Thank you for sharing your feedback with us, our customers’ honest opinion means the world to us!

I’m sorry that our current business plan isn’t suitable for you, let me assure you that we are always working on improving our product and systems to be better suited for every customer’s needs.

We would like for all our customers to have a positive experience with the OptiMonk app and with our team.

To achieve this, allow us to get in touch with you directly via email to see how we can improve your experience with OptiMonk. We are going to check your case thoroughly and write an email to you shortly.

I hope this sounds good to you and I also hope that we can prove ourselves to you.

Kind regards,
OptiMonk Team

2021年3月8日

The app is amazing with good dashboard and user interface is great. I t also easily shows analytics of the campaigns!

The Positive Store
印度
使用應用程式 21天
OptiMonk 已回覆 2021年3月31日

Hello,

Thank you so much for your feedback!

We are happy to hear that you are enjoying our dashboard and analytics :)

We wish you every success in the future!

Best,
Réka and the OptiMonk Support Team