評價 (904)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年1月13日

Can't wait to see this through! So excited, the features are fantastic! This is exactly what i have been looking for.

Thats So Awesome
美國
使用應用程式 10個月
OptiMonk 已回覆 2022年1月17日

Hey there,

Thank you so much for your 5 star review, it means a lot to the OptiMonk team :)

Please do let us know if you have any questions or need help with anything with the OptiMonk app and we will be more than happy to assist you :)

I wish you all the best and success for 2022

Kind Regards
Chris from the OptiMonk support team

2023年5月11日

Great customer-support!!! Emil saved my day! Thank you so much! He explained everything in detail! Simply awesome!

Fühlmäuse | Sensory Play Studio
德國
使用應用程式 10個月
OptiMonk 已回覆 2023年5月19日

Hey there,

Thank you for your positive review! We're delighted to hear that you had a great experience with our team. This truly provides a great motivation for us to continue delivering exceptional service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Kind regards,
Emil from OptiMonk

2022年2月17日

I highly recommend this app to anyone looking to build there email list and increase on-page conversion rates. The templates are easy to use and update to match my branding and there are a ton of options depending on what you need for your store. They also send out emails with template suggestions and a lot of case studies that I try to follow where applicable. I recently followed their suggestions from one case study that helped deliver results for my Valentine's Day sales. I used a V-Day pop-up to get people to sign up to my list before the sale and then guided pop-ups on the day of the sale to increase conversion for my sale item and decrease cart-abandonment. I also used a V-day exit intent pop-up that had a 15% CR. When I'm not running a sale I use three different pop-ups (all at the suggestion of Optimonk) that target different types of visitors.

Sustainable Grace
美國
使用應用程式 10個月
OptiMonk 已回覆 2022年2月22日

Hi There,

Thank you for sharing your first impressions, I'm very glad to hear that you like the app so far! :)

If any questions come up later on or you need advice about which campaigns would be ideal for your site, please don't hesitate to get in touch with our Support Team via chat or at support@optimonk.com

I wish you the best of luck with your campaigns,

Tom from OptiMonk

2022年12月16日

So flexible and easy to use. And when I got stuck, chat support helped in 5 mins. Really great product and service!

Little Bay Root
美國
使用應用程式 10個月
OptiMonk 已回覆 2022年12月23日

Hi there,

Thank you for leaving a review. At OptiMonk, we continuously strive to serve you better.

We are glad that we have managed to meet your needs and help you run your campaign.

Looking forward to serving you in the future!

Best Wishes
Emil - OptiMonk

2023年6月29日

Simple et claire d'utilisation, et surtout un chat avec une vraie personne pour nous aider à la personnalisation. Merci Sara !

Not Dark Enough
法國
使用應用程式 10個月
OptiMonk 已回覆 2023年7月26日

Bonjour à tous,

Je vous remercie pour vos aimables paroles!

Je vous souhaite bonne chance pour vos campagnes et n'hésitez pas à me contacter à tout moment.

Sara <3

2021年11月24日

That app, like most, takes some getting used too. Best to have a game plan on what you want to accomplish and then ask support how to achieve that before diving in. However, the team is very helpful when using the Support Chat feature.

Silver Rose Bakery
美國
使用應用程式 10個月
OptiMonk 已回覆 2021年11月30日

Hi There,

Thank you so much for sharing your opinion!

OptiMonk has many features and we agree that it takes some time and practice to discover our functions and find the best settings for your own webshop.

As you mentioned, it helps a lot if you have a marketing plan before starting to set up the OptiMonk campaigns and of course, we'll be here for you to help you get the most out of our app. Feel free to reach out via chat again if you need assistance :)

I think your review will be very helpful for potential users and those who have just started using OptiMonk, therefore we are very grateful that you shared your opinion!

I wish you all the best for the future,

Anna from OptiMonk

2017年7月24日

Great customer support as well as a great tool for exit offers. Strongly recommend.

Slimsation
美國
使用應用程式 10個月
2021年8月2日

Great app and easy to use. Also, the staff are so helpful! Amazing! I love their customer service! really recommend OptiMonk!

EcoandMoco
澳洲
使用應用程式 10個月
OptiMonk 已回覆 2021年8月2日

Hello :)

It's really good to hear that you're satisfied with the app and with our Support Team as well. We all appreciate your kind words!!

Feel free to get back to us anytime in the future via chat or at support@optimonk.com, and we'll be happy to help. :)

I wish you a great week ahead,

Anna from OptiMonk

2023年4月6日

Thanks to Emil, we are able to correctly get our leads! I am very pleased with the app and would say "give it a try" to anyone who is interested in growing their store.

Pure Hair Gaze
美國
使用應用程式 10個月
OptiMonk 已回覆 2023年4月11日

Hey there,

We would like to express our sincerest gratitude for the glowing review you shared with us. It is feedback like yours that truly motivates us to continue providing exceptional products and services to our valued customers.

We are delighted to hear that you had a positive experience with us and that our efforts did not go unnoticed. We take great pride in our work and are thrilled to see that our hard work has paid off.

Thank you once again for taking the time to share your positive feedback with us. We are grateful for your support and look forward to serving you again in the future.

Best regards,
Emil from OptiMonk

2023年2月7日

Their app is very intuitive and easy to use, they have the best customer service and technical support, they helped me with absolutely all my doubts and made everything work correctly, their team is amazing, I really recommend them!

Corea Beauty Perú
秘魯
使用應用程式 10個月
OptiMonk 已回覆 2023年2月22日

Hi there,

It's Chris here, I hope you are well :)

I just wanted to thank you for your kind words in your review and that it was an absolute pleasure assisting you with your campaign.

As always, if you need help with anything else regarding your OptiMonk campaigns just reach out to us and we will be more than happy to help

I wish you all the best with your campaign

Kind Regards
Chris