評價 (904)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年2月8日

User friendly app which provides all our business needs. The customer support team are always super helpful.

SKINGASM
美國
使用應用程式 9個月
OptiMonk 已回覆 2022年2月8日

Hi,

I'm very glad that you find our app user-friendly, our product team is improving the functionality and the interface every day. :)

I'm also happy that you had a nice experience with the Support Team!

Have a lovely day and feel free to reach out anytime.

Anna from OptiMonk

編輯時間:2021年2月13日

We are new to the app but so far the ease of setting up our campaigns is great! The layouts and variety of popups are great options for a beginner.

BlackGold Products
美國
使用應用程式 8個月
OptiMonk 已回覆 2021年2月19日

Hi there,

Thank you so much for your kind words regarding our app, we really appreciate it :) Feel free to reach out to us should you have any questions, we would be happy to help you.

Best wishes,
OptiMonk Support Team

2023年3月3日

Emil was VERY helpful getting me started with OptiMonk. Looking forward to creating and using my first campaign!

The Artificial Kitchen
美國
使用應用程式 8個月
OptiMonk 已回覆 2023年3月7日

Hey there,

Many thanks for leaving us a review. We cannot thank you enough for supporting us and are happy to hear that your expectations have been met. Happy exploring with OptiMonk!

Reach out to us, should you need any help.

Kind regards,
Emil from OptiMonk

2022年2月16日

Excellent support provided by the team, they go above and beyond to make sure the application works for you. I cannot recommend this app enough. It is incredible and helped my conversion massively on my previous store and hoping it does the same on this one too! :)

kandythreads
英國
使用應用程式 8個月
OptiMonk 已回覆 2022年2月20日

Hey There,

I'm so glad to hear that you were satisfied with the support you received from Peter! Thank you for your kind words :)

If you need any assistance in the future, please don't hesitate to contact us again. Our team will be there for you.

Have a nice day,

Anna from OptiMonk

2023年3月13日

As always, whenever I experience a problem, the Chat line sorts me quickly and in a friendly way. Today's little foible was dealt with in five minutes.

Forces Uniform and Kit
英國
使用應用程式 8個月
OptiMonk 已回覆 2023年3月28日

Hey there,

It's Chris here, I just wanted to thank you for your review, I am very happy that the OptiMonk support team have reached your expectations :D

Do reach out to us again if you need help with anything else and the OptiMonk team will be more than happy to help

Kind Regards
Chris
OptiMonk Support

2022年8月11日

Very good application, very responsive and efficient customer service, thank you for this application !

AXWEL
法國
使用應用程式 8個月
OptiMonk 已回覆 2022年8月16日

Wow thank you so much for your appreciative comments 🤩

Please don't hesitate to get back to us at any time, we'd gladly help you!

2022年8月15日

I'm satisfied with the app and the customer support (thanks and shoutout to Kassandra, in particular).

2gshopit
義大利
使用應用程式 8個月
OptiMonk 已回覆 2022年8月16日

Hi Giuseppina,

I was very happy to chat with you today, thank you so much for taking the time to review our app, it means a lot!

I wish you a lot of success with OptiMonk!

Kassandra

編輯時間:2020年3月17日

It can be a little confusing to set up initially but the support is excellent and it works like a charm. Customers love the spin for a discount and it has helped us recover quite a few sales.

The Sated Sheep
美國
使用應用程式 8個月
2019年6月4日

I love this app which I personally use for e-commerce. I would definitely recommend this to anyone who is starting.

C.Gambino
美國
使用應用程式 8個月
2023年1月10日

I've been using this app for a while. It was very easy to set up and the support is awesome if you have any issues. They will help you set up your campaigns and get you on your way. I had an issue and Sarah immediately responded before office hours went in and fixed an issue that I was having. I highly recommend this app.

Fearless Accessories
美國
使用應用程式 8個月
OptiMonk 已回覆 2023年1月11日

Hey There,

Thank you so much for the kind words, me and my team really appreciate your opinion🙏
I'm glad I could help fix the issue.

Customer satisfaction holds the highest value for us, we hope to keep improving😊
Thank you again, have a lovely day!

Sarah