評論 (913)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年5月30日

Customer service is super quick and friendly. The app is intuitional and easy to use. Love it!

Pigmenttarium Store
匈牙利
使用應用程式 3個月
OptiMonk 已回覆 2024年6月4日

Dear Pigmenttarium Store Team,

Thank you for your kind review. I'm super happy you find our app intuitional and easy to use. Also, we are always here to help you if needed 😊

Wishing you the best! 🚀

Kind regards,
Réka

2024年3月21日

Overall appearance of the app and templates was great, but it was changing the coding in my theme. So easy to use and brought so much appeal to my page but had to recreate my entire website

B Chic
美國
使用應用程式 2個月
OptiMonk 已回覆 2024年3月25日

Dear B Chic team,

Thank you for sharing your experience about our OptiMonk, we are sorry that the coding of your theme was changed.

Our campaigns and installation code should not alter your Shopify Theme or the layout of the site at all, we would like to investigate and help you with this matter as soon as we can. I can see that you uninstalled OptiMonk already but we would like make a much better second impression, if you let us. Please message us at support@optimonk.com and we’ll help you with the installation, checking your theme and code and also with any popup setup as well.

Looking forward to your message.

Stephan from Optimonk

2024年7月19日

Great app and amazing customer service!

Hempo.se
英國
使用應用程式 11個月
OptiMonk 已回覆 2024年7月23日

Hi,

I really appreciate your kind review 😊

You can reach out to us anytime if you need assistance.

Kind regards,
Réka and the OptiMonk team

2024年5月27日

“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell

And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always!

The Amazon Factory Store Team

AMAZON FACTORY
美國
使用應用程式 大約23小時
OptiMonk 已回覆 2024年5月30日

Dear Amazon Factory Store Team,

Thank you very much for this lovely review, it was heartwarming to read!

Feel free to reach out to us if you need any help, I would be happy to assist you again :)

Have a beautiful day and wishing you the best ☀️

Kind regards,
Réka

2024年5月2日

Very helpful support!! Thank you for everything

Uhauu!
葡萄牙
使用應用程式 4個月
OptiMonk 已回覆 2024年5月6日

Hello,

Thank you for your kind words 🙏

Feel free to get back to us anytime.

Warm regards,
The OptiMonk Team

2024年4月10日

Gosto demais deste app e nem aprendi a usar todas as funcionalidades.
Atendimento rápido e eficiente também.
Must have para quem tem loja online.

Pickleball Net Brasil
巴西
使用應用程式 4個月
OptiMonk 已回覆 2024年4月12日

Dear Pickleball Net Brasil Team,

Thank you for this lovely review, we are very glad that you like our app and its functionality.

We are hoping you'll have a great time discovering all the features and they'll prove to be useful for your business.

If you need any assistance, we are always here to help 😊

Best regards,

Réka and the OptiMonk Team

2024年7月23日

OptiMonkのサポートチームは本当に素晴らしいです!対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。

The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.

ジャパンキャビア (1983 J.CAVIAR / 宮崎キャビア1983) 公式オンラインストア
日本
使用應用程式 7天
OptiMonk 已回覆 2024年8月1日

Hello,

Thank you very much for your kind review.

We are really glad that you are satisfied with the quality of the support that you received 💪🏻

Feel free to reach out to us in the future if you need any assistance.

Kind regards,
Stephan and the OptiMonk team

2024年9月27日

Great support, and the tool works really well!

Zoono Australia
紐西蘭
使用應用程式 6分鐘
2024年3月12日

Really easy to use, and amazing customer service. Would recommend this to anyone trying to increase leads and conversions.

Hawksley
英國
使用應用程式 4天
OptiMonk 已回覆 2024年3月25日

Dear Hawksley Team,

Thank you for your glowing review and your lovely recommendation! 😊️

I am so glad that you found my support satisfactory and our product easy to use. 😊️

We wish you millions of conversions and all the leads you can handle! 🙂

Best,

Stephan from Optimonk

2024年9月18日

HORRIBLE NON-EXISTENT CUSTOMER SERVICE. 2 TEMPLATES ONLY FOR EXIT INTENT. A/B TESTING DOESN'T WORK. TONS OF BUGS AND GLITCHES!

Kurt Thompson
美國
使用應用程式 大約15小時