評價 (904)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年2月23日

Very helpful staff! I had an issues with my pop up discount capture and the support team was able to help me quickly with ease!

SkinFull Bliss
美國
使用應用程式 3個月
OptiMonk 已回覆 2023年3月1日

Hey there,

Thank you for passing by and sharing your feedback with us.

We are delighted to hear that your request has been successfully resolved. We always strive to provide the best quality service and meet our customers' expectations. Thank you for being part of OptiMonk.

If you ever need help, please let us know.

Best regards,
Emil from OptiMonk

2021年1月15日

Very good app even if you use the free version, but I recommend doing the paid version. The customer support is outstanding. An app can be great but if the support isn't there then it's junk. Optinmonk has some really helpful tools and its a breeze once you get how to use it.

Grapplehappy.com
美國
使用應用程式 3個月
OptiMonk 已回覆 2021年1月20日

Hello,

Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)

I'm really glad that you find our app helpful and easy to use!

Please don't hesitate to get back to us if there is anything else we can help you with.

Kind regards,
Réka and the OptiMonk Support Team

2022年10月5日

Zsofi's support has been unreal. We wanted to launch a really complicated AB testing solution with two totally different forms. Not only was that possible via the cookie splitting beta but I also wanted som technical custom JavaScript work to send a date stamp into our CRM so we could report on lifetime value based on pop source without it being overwritten if the user happened to see multiple pops in our testing roadmap. The support team gave me custom code along with screenshots of exactly how to build the hidden field all within less than a couple of hours. Easily the best tool to grow your email lists with such a huge template library with best practices. If the app can't do it you can bet their support will make a solution. Thanks guys, so excited to have you as a partner.

AvalonKing
美國
使用應用程式 3個月
OptiMonk 已回覆 2022年10月7日

Wow Kieran, what a wonderful review!! Your kind words are really heart-warming! ❤️ We're so glad you found us and we truly appreciate your detailed feedback about our app and the support team. 🙏 It was absolutely a pleasure helping you and we wish you a lot of joy and success using OptiMonk! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Zsofi & the Support Team

2016年5月12日

Great product, great customer service. Highly recommend!

Simpler Home
美國
使用應用程式 3個月
2019年5月8日

Very simple to use and. I installed this app todeay, all it's good and clear. 5 stars definetly! I really enjoy it

Fitmag.shop
羅馬尼亞
使用應用程式 3個月
2021年11月22日

This app is perfect! Easy to use and the staff is extremely helpful. Highly recommend! Especially if you are new to using apps :)

Climax Cosmetics
澳洲
使用應用程式 3個月
OptiMonk 已回覆 2021年11月24日

Hi There,

Thank you so much for mentioning the Support Team in your review, we're working very hard to provide the best quality support to each user! :)

We are grateful for your feedback, and wish you a lot of success with your business!

Anna from OptiMonk

2020年3月14日

wow great app easy to use and free this one its going to make sells for me nice and easy to customize

hustlelifestyle
南非
使用應用程式 3個月
2022年8月22日

Just started using this app but it is doing well for us so far! Hope this app will continue to get us more conversion!

cosy
澳洲
使用應用程式 3個月
OptiMonk 已回覆 2022年8月22日

Hi There,

Thanks a lot for sharing your opinion, it means so much to our hard-working Support Team! <3

I wish you good luck with your business and I hope that OptiMonk will help you increase your conversions and sales!

Have a nice day,

Anna from OptiMonk

2022年7月29日

Really good support. Mr Chris guided with each and every step in the campaign that i was trying to create.

Beretta Gallery USA
美國
使用應用程式 3個月
OptiMonk 已回覆 2022年7月29日

Hey,

Thank you so much for your kind review :)

It was nice assisting you with your campaign query and I wish you all the best with your marketing plans & business adventures.

Do get back to us if you have any other questions or need help with anything else. Have an awesome weekend ahead

Kind Regards
Chris

編輯時間:2020年8月6日

I must update my review. They went beyond to help me out with my problem. They took the time and days to keep me updated on what really was going on in my site affecting my other applications as well. Tamas was excellent and beyond!
Thank you for your assistance and resolving my issue

JBGREENOCEAN Clothing Store
美國
使用應用程式 3個月
OptiMonk 已回覆 2020年8月6日

Hi Jackeline,

Thank you so much for your kind words it means the world to us :)

My team and I are super happy that the issue has been resolved for you and should you need anything else from us, the OptiMonk Support team is always here for you!

Best,
Tamas