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The app is amazing and the free plan has so many features so for small stores it is totally enough. The popup design is totally easy to set up and you can even increase you conversion rate with special offers. BIG COMPLIMENT to the customer support. ANNA helped us out with all our questions and even made a custom code for us, which was necessary for our special offer. AMAZING!!!! :-)
Hi Philip! Once again, I'm so happy that you were satisfied with the support you received from me and that you like our app! Thanks for mentioning my name in your review, you really made my day! Feel free to reach out again anytime. Anna from OptiMonk
I worked the app quickly and will learn as I go. It seems to be a fun and great app. I would recommend the app to another business owner.
We are very much impressed to see from the very first day, 9 potential buyers have subscribed for our email list. I see there are so many things we can do with optikmonk to engage the visitors and give them the beautiful buying experience. Thank you
Super easy configuration, many template for the pop ups! Seems a very good app for abandonment and exit popup! 5 stars!
This is perfect! I have been searching for the right opt-in app for quite some time and am now really happy that I kept on searching. The customer support is also really friendly and helpful.
I can't remember the last time we received such a wonderful review, thank you so much for sharing your opinion about OptiMonk and our team!
We're working hard every day to provide the best Customer Support we possibly can, and I'm really glad that you were happy with our assistance! :)
Anna from OptiMonk Support
Great support. Chris was a gem. Klaviyo integration is working like a charm. Looking forward to seeing what else this puppy can do for us, but so far everything's worked great.
Hey there,
Thank you so much for your kind review, it was a pleasure assisting you with your campaign and questions :)
I wish you an awesome weekend and all the best with your OptiMonk campaigns.
Do get back to us if you need help with anything else
Kind Regards
Chris
OptiMonk Support
I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc)
That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot.
If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!
Hey there,
Thank you for your positive feedback regarding our service.
It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features.
It is also possible to target based on the query parameter.
If you need any help in the future, don't hesitate to contact us! <3
Sara from OptiMonk
The Customer Service was unbelievably good for this app! They helped me with my exact request and guided me through how to do it. The app functionality is fantastic!
Hey Sarah,
Wow! It's amazing to hear that you were so satisfied with the assistance you received from Zsófi! Thank you so much for all the compliments, they really warm our hearts. <3
Anna from OptiMonk Support
Very helpful support and really nice easy way for setup a popup for upselling or other customer journeys cross and upselling.. thank you
Thank you very much! It is not difficult to get lost amongst the many features, but whenever you're in doubt, just contact us and we gladly help you:)
I wish you the best with your terrific and elegant wine store!
Cheers,
Peter
The customer service is very excellent and helps me solve so many questions. It is a great app with lots of functionality and customization.
Hey There! Once again, thanks a lot for your positive review, it really made my day! I'm glad we could cover all your questions and I wish you good luck with the campaigns! Have a great day <3 Anna from OptiMonk