評價 (903)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年2月1日

To say I'm not a tech person is an understatement, and the support I've received at OptiMonk has so far exceeded all expectations. Immediate customer service help getting my pop up just right. Great experience, great customer service!

venusandvetiver
美國
使用應用程式 3天
OptiMonk 已回覆 2023年2月3日

Heyy there,

Thank you for your kind compliments in the name of the entire team. It was absolutely a pleasure helping you and I wish you a lot of success with your business!
Let us know if you have any questions and we would be delighted to assist you again.

Sara

2019年7月4日

I really like this app so far, the pre-built templates are perfect for what i needed to be accomplished.

South Coast Trading Post
美國
使用應用程式 3天
2019年12月5日

I'd like to use the app. I wrote to the customer service but I didn't receive any help.
When I'll receive help, I'll be able to give a feedback on this.

MiCiShiBi
英國
使用應用程式 3個月
OptiMonk 已回覆 2019年12月10日

Hello There,

Thank you for sharing your concerns with us. It seems that after reviewing our e-mail correspondence we could not find your message. However, we are here to help you and would be more than happy to contact you at your earliest convenience.

Could you please, send us your phone number at support@optimonk.com so that one of our team members would call you as soon as possible to discuss all of your questions.

I hope we can chat soon.

Best Regards,
Fruzsi
OptiMonk Team

2022年1月4日

Awesome app with a lot of features and amazing customer support. I'm starting to explore it and I'm amazed by the number of things it can accomplish.

Blankea
西班牙
使用應用程式 3天
OptiMonk 已回覆 2022年1月4日

Hi There,

It was nice to have a chat with you today! :)

I'm glad that your first impressions of OptiMonk were great and I hope you'll have the time to discover all of our features.

Should you need assistance in the future, please don't hesitate to get back to me via chat again.

I wish you a lot of success with OptiMonk in 2022,

Anna from the Support Team

2022年10月15日

Chris was very helpful and fixed my installation issues within 24 hours. Thank you! I really appreciate their support staff

Hammam Spa by Céla
加拿大
使用應用程式 3天
OptiMonk 已回覆 2022年10月18日

Hi Jennifer,

Thank you very much for your kind review, I'm really glad that we could sort this out and I hope that from now on, everything will work smoothly within your account.

Let us know if you need any assistance in the future. :-)

Anna from OptiMonk

編輯時間:2019年8月6日

I installed the app, created the campaign and then realized I couldn't find the code that I needed to get it to work. And the help section says it's supposed to be on the main page. I searched and searched to no avail! I really would have loved for this app to work.

Ello's Baby & More
牙買加
使用應用程式 3個月
2020年3月20日

Its easy to use without any developer knowledge is needed. Lets make a try! Highly recommend to use this.

House of Avenues
香港特別行政區
使用應用程式 2個月
2019年6月23日

I installed this app to help me reduce the abandoned carts by offering a discount. It's working like a charm. Pop ups are easy to create and implement in the website.

Dinners At Your Door
美國
使用應用程式 3天
2023年3月2日

This is a wonderful app, Chris helped me a lot while I was creating a pop up. Recommend everyone:)) Thank you

SHAPERINI
英國
使用應用程式 2天
OptiMonk 已回覆 2023年3月6日

Hi,

It was a pleasure helping you with your campaigns, and I wish you all the very best with your business adventure :)

As always, if you need help with anything just reach out to us and we will be more than happy to help

Have an awesome week ahead

Kind Regards
Chris

編輯時間:2019年11月28日

Parece-me surpreendente tudo o que você pode fazer com ele. Gostaria de atualizar e dar 5 estrelas, mas só depois que estiver em andamento. O tempo de suporte, está bom, o atendimento principalmente do Sr Ronald é excelente!

Loja Visite o Brasil
巴西
使用應用程式 2個月