整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年10月24日

Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.

Klaws By K
澳洲
使用應用程式 大約2小時
OptiMonk 已回覆 2023年10月30日

Hey there,

Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!

Best regards,
Ati and Rudolf from OptiMonk

2022年11月18日

Wonder fluke customer service and after asking in the chat for something is was done almost immediately ❤️

MeltedCandle
美國
使用應用程式 大約17小時
OptiMonk 已回覆 2022年11月18日

Hi Kara,

You're so kind!! ❤️

Thank you so much for your kind review, we appreciate it a lot!

Anna from the Support Team

2022年11月24日

amazing app, amazing service, so glad I found it after a nightmare with another pop up app! Sara especially is a great staff member of Optimonk!

Rize
賽普勒斯
使用應用程式 大約15小時
OptiMonk 已回覆 2022年11月28日

Hi there,

It is amazing to hear about your kind words about our app and support.

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara :)

2023年5月3日

Application facile d'utilisation, des conseils à l'écoute et efficace !
Je recommande vivement pour simplifier votre boutique.

Terracotta-shop
法國
使用應用程式 大約15小時
OptiMonk 已回覆 2023年5月4日

Hi there,

Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk!

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara from the OptiMonk Support Team

----

Bonjour à tous,

Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk !

Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous.

Sara de l'équipe d'assistance OptiMonk

2022年1月25日

just loaded and trying cant really tell if it works but installing was easy, you get advices thru out.

Shop Stop Web
芬蘭
使用應用程式 大約14小時
OptiMonk 已回覆 2022年1月27日

Hi there,

Thank you very much for your review, it means a lot to the OptiMonk team :)

If you have any questions or need help with anything including campaign ideas then do let us know, we will be more than happy to help you :)

Kind Regards
Chris and the OptiMonk team

2022年9月27日

Very powerful app. Nice handling. Smooth. Easy to setup. Wow. The support was amazing. about 1 hour per chat and all issues solved. 5*****

The Barbecue Sauce
德國
使用應用程式 大約13小時
OptiMonk 已回覆 2022年9月27日

Hey Martin,

Thanks a lot once again for sharing your opinion about your first impressions, we're really happy that you like the app so far! We hope that OptiMonk will be useful to you in the long run as well and we wish you all the best with your business! <3

Anna & Zsófi from OptiMonk Support

2023年10月4日

Amazing customer service

warrioraddict.com
英國
使用應用程式 大約2小時
OptiMonk 已回覆 2023年10月16日

Hey there,

Thank you for your kind words!

We're delighted to hear that you had an amazing experience with our customer service. It's been a pleasure walking you through the OptiMonk campaign editor and helping you explore its fantastic features.

Should you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Kind regards,
Emil from OptiMonk

2021年9月10日

Super simple to use. I love that it recommends so much throughout the process. I'm looking forward to seeing results!

Jesus is the Christ Prints
美國
使用應用程式 大約8小時
OptiMonk 已回覆 2021年9月10日

Hi There,

Thank you for your feedback, I'm very glad you like the app! We're working hard to make it more user-friendly every day. :)

Feel free to get in touch with us via chat or at support@optimonk.com if you need any advice regarding your campaigns!

I wish you a lot of success with OptiMonk!

Have a great day,

Anna from the OptiMonk Support Team

2023年5月5日

Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.

blingkyng
印度
使用應用程式 大約7小時
OptiMonk 已回覆 2023年5月10日

Hey there,

Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions.

If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring!

Kind regards,
Emil from OptiMonk

2022年6月1日

Optimonk is easy to use, and has the most awesome customer service ever! Anna helped me with my issue and was resolved very quickly. Highly recommended!

Liquid Stands
美國
使用應用程式 大約5小時
OptiMonk 已回覆 2022年6月1日

Hi Kris! I'm Anna from OptiMonk :) Once again, thank you for leaving a review, I was very happy to chat with you today. I wish you all the best with OptiMonk <3 Anna