Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatile features beyond pop-ups, including customizable templates and a user-friendly interface. Many find it effective in boosting subscribe and conversion rates. The app's customer service is praised for its quick and dedicated support. The free version is also appreciated for its comprehensive features, offering great value. It's recognized as a crucial tool for generating qualified leads and increasing conversion rates.

May 12, 2016

Best support I've ever received on any app. It is a powerful tool and has helped our store. The Optimonk team has been very responsive and really taken the time to help us succeed with their service. Many other apps just want you to sign up, pay the monthly fee, and forget about you. Not Optimonk. They have been very helpful in growing our email list. Thanks Optimonk!

Ezpacking
United States
Over 4 years using the app
April 13, 2018

Works great! I really like how it helps redirect traffic that is about to leave our website.

Willowandeverett
United States
Over 4 years using the app
May 13, 2016

I LOVE OptiMonk. On site retargeting has greatly increased our average order quantity and helped us cross sell, upsell, give discounts, decrease cart abandoment, you name it. The amount of sales you will get with it will pay for the monthly cost easily if you're doing it right!

Jaco Superior
United States
Over 4 years using the app
July 24, 2017

Great customer support as well as a great tool for exit offers. Strongly recommend.

Slimsation
United States
About 4 years using the app
May 19, 2016

This app made us an extra $249,000 last month. Combining exit-intent with a well written pre-purchase email sequence is unbelievably powerful. OptiMonk is an amazing tool... great support, easy to use and highly recommended.

Boom 117
United States
About 4 years using the app
Edited June 17, 2017

OptiMonk has fantastic options, and the level of care that support demonstrates is absolutely wonderful! They check in on to see if you need help with anything, and should you have any issues and they are on top of it right there to help you every step of the way. Love it!

Bedrockandbloom
United States
About 4 years using the app
March 3, 2017

Very useful tool for turning non-customers into contacts, who we can then target through our email list or bring back with special offers. Plenty of bells and whistles that we haven't even begun to test out yet which should prove even more helpful.

Bullets 2 Bandages
United States
Almost 4 years using the app
September 21, 2016

We had been using a different one before. I highly recommend. We integrate with email follow ups with a discount and exit popup and ultimately help get more people items from store. Recommend it; great support.

Rebel Style Shop
United States
Almost 4 years using the app
February 15, 2017

Awesome app. Even better support. Thanks Nicole!

Petsnacks
Australia
Over 3 years using the app
Edited March 4, 2021

OptiMonk Support Team is excellent!! They reply super fast and answer all of my questions plus provide tools that help me learn more. Thank you guys for all of your help!! Blessings! Cordially,
Ronco Ortiz
RO T-SHIRTS

RO T-SHIRTS
United States
Over 3 years using the app