Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

Edited January 16, 2020

Great app, and team is extremely helpful and persistent to make sure your needs are answered, highly recommended!

Ilu Store
United States
Over 3 years using the app
November 24, 2021

Great app and very good, helping support team! :) We would totally recommend using this app for pushing your newsletter subscriptions.

BE EDGY Berlin
Germany
About 3 years using the app
OptiMonk replied November 24, 2021

Hi,

It's Anna from the OptiMonk Support Team.

I'm glad we were able to solve the issue together, thank you for your cooperation!! :)

I hope OptiMonk will help you collect leads and reach other eCommerce goals as well.

Feel free to get back to us anytime for assistance.

Have a great day,

Anna from OptiMonk

December 3, 2021

Great app. Fast live chat support. Every problem was resolved quickly. Perhaps the editor should be improved a little to achieve excellence.

Vittorio Virgili
Italy
About 3 years using the app
OptiMonk replied December 3, 2021

Hi There,

I'm Anna from the OptiMonk Support Team.

Thank you so much for your constructive feedback, we really appreciate your honesty. If you'd like to help us improve the OptiMonk editor and you have some suggestions, please share them with us via chat, or if you're interested, you can also participate in our UX Research.

We've just released a new editor and your insights would be really helpful! :)

Thank you once again and feel free to contact us anytime.

Have a great weekend,

Anna from OptiMonk

Edited February 12, 2019

If you divide monthly leads generated by the subscription price you'll find exit intent forms are one of the cheapest lead generation methods out there. Great service

Cave Tools
United States
About 3 years using the app
February 28, 2017

Grat app gets the job done, I recommend this for exit intent.

Petabunga
United States
About 3 years using the app
November 5, 2017

It is a pretty fantastic software. Tons of options and the ability to really pinpoint target just about anything. I use OptiMonk for two different businesses I own and it works well in completely different markets. Highly Recommend!

Bad Hombre Coffee
United States
About 3 years using the app
September 23, 2016

Works great on our art supply website, was able to capture abandons as advertise and do A/B testing. Highly recommended

Pluqis
United States
About 3 years using the app
June 5, 2017

Great App, very easy to use.
We have been able to generate custom pop-ups for different areas of the site with ease. Would highly recommend.

Spring Chicken
United Kingdom
About 3 years using the app
July 18, 2021

The ways you can segment your pop ups are more than enough and it works. I had a few questions and Anna from Optimonk replied to my emails in a timely manner and was extremely helpful. I used to use Klaviyo forms to collect leads and I find Optimonk a MUCH better alternative as it also integrates with my current Klaviyo email lists. I've witnessed a huge change in lead generation conversion rates as well as some website purchases. The popups are easy to customize and the options are almost unlimited. I'm very happy with this app and the useful resources they provide to help you grow your email list. Fantastic job guys! Thank you :)

Funk's Wooden Wonders
United States
About 3 years using the app
OptiMonk replied July 19, 2021

Hi Kathryn,

Thank you for your detailed feedback!

I truly believe that your insights will be useful for those who are thinking about trying out our app.

Also, I'm very happy that OptiMonk seems to be 'The One' for you, and thanks for mentioning my name as well. I appreciate it a lot!! :)

Feel free to reach out to us if you need any assistance in the future.

Have a great week,

Anna from OptiMonk

January 5, 2017

A pop up with analytics. That's the bonus. Plus there were able to offer some advanced support for us as well as some customization we needed for a reasonable cost. It's critical now, too, that you can not have pop ups show on mobile.

Tamethebeast
United States
Almost 3 years using the app