Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 30, 2022

Great App, you can really higher your conversion rate and also its easy to use. Very good to create leads and the customer support is very quick and friendly! Highly recommended

TREKVOSS
Germany
Time spent using app: 3 months
OptiMonk replied September 30, 2022

Hi Bastian,

I was really happy to chat with you today, thank you so much for your compliments <3

Please feel free to get back to me anytime and I wish you a wonderful weekend :)

Anna from OptiMonk

September 28, 2022

Easy to use app and fantastic support by the team. Anna helped us with a query in less than 2 minutes of submitting it, which is really impressive. Thanks!

LUNA London
United Kingdom
Time spent using app: 1 day
OptiMonk replied September 28, 2022

Hi Laurence,

Thank you for your kind words, and especially for mentioning my name in your review. I'm really grateful and I'm glad that I could help you out ;)

I wish you a lot of success with our app and with the Klaviyo integration!

Have a great day,

Anna

September 27, 2022

Very powerful app. Nice handling. Smooth. Easy to setup. Wow. The support was amazing. about 1 hour per chat and all issues solved. 5*****

The Barbecue Sauce
Germany
Time spent using app: About 13 hours
OptiMonk replied September 27, 2022

Hey Martin,

Thanks a lot once again for sharing your opinion about your first impressions, we're really happy that you like the app so far! We hope that OptiMonk will be useful to you in the long run as well and we wish you all the best with your business! <3

Anna & Zsófi from OptiMonk Support

September 26, 2022

Excellent customer service and easy-to-use interface! I am super happy with this app and would recommend it to anyone looking to add a pop-up to their store.

Wise Little Ears
United States
Time spent using app: 4 months
OptiMonk replied September 27, 2022

Hi There,

I was really happy to assist you! I wish you a lot of success with our app and thank you very much for submitting your review!

Please feel free to reach out to our team anytime.

Anna from OptiMonk

September 22, 2022

Really good app that does exactly what I needed and I love that it offers a lot of custimization. Customer service was top notch - walked me through installation and then tested it all for me - this on a free plan is amazing!

Mo Joe's
United Kingdom
Time spent using app: About 4 hours
OptiMonk replied September 29, 2022

Hey there,

I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you with your query :)

I wish you all the best with your campaigns and do get back in touch if you need help with anything else!

Kind Regards
Chris from OptiMonk support!

September 21, 2022

Great functionality, and great support! We're just getting started but will certainly use it regularly in the future.

Lupi coffee
France
Time spent using app: 8 months
OptiMonk replied September 21, 2022

Hi Anais,

I'm Anna from OptiMonk Support. I was delighted to talk to you today, thank you so much for your positive review. It means a lot to the whole team!!

Have a nice day and good luck with the campaign setup. :)

Anna

September 20, 2022

This is the best pop up app out there. I’ve tried several and this one is the easiest to design and look very professional. Their customer service is second to none as they will actually call you back on the phone and provide any help needed. Chatting with them is also super helpful. Love this app and we will be using it for a long time to come!! Thanks

Self Control Pest
United States
Time spent using app: 14 days
OptiMonk replied September 21, 2022

Hi 👋

Thank you so much for this beautiful review, it means a lot to us 🙏

It was a pleasure chatting with you, please feel free to reach out to us if you need help with the campaign setup!

Kind regards,
Réka

September 20, 2022

La miglior App per quanto riguarda il pop-up, personalizzabili al 101%, qualsiasi tipologia di elemento, countdown, collegamenti prodotti, richiamo tramite css selector, id, link ecc. Qualsiasi regola di frequenza e apparizione per l'apertura del popup. ASSISTENZA 10, in particolare Sàra mi ha risolto un problema davvero difficile, per cui ha dedicato 1 ora del suo tempo. Direi da scegliere al volo!

Pazzi per i viaggi
Italy
Time spent using app: 9 days
OptiMonk replied September 22, 2022

We are happy to hear about your positive experience with OptiMonk

It was absolutely a pleasure helping you and I wish you a lot of success with your business!

And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Sara

September 19, 2022

I used this app to make a discount code for my storefront. Sara has been nothing but amazing assisting me with the details of my discount code. Great customer service and will get the job done! Thank you

Raw Elegance Boutique
United States
Time spent using app: 19 days
OptiMonk replied September 22, 2022

It is amazing to hear about your positive experience with our app and support team.

I wish you further good luck with your fantastic store and please let us know if we may help you further with anything else:)

Sara

September 19, 2022

Chris helped me so much, its an easy app and very simple to use, loads of features and I would def recommend it

Brinkhy
Netherlands
Time spent using app: About 2 months
OptiMonk replied September 23, 2022

Hey there,

It's Chris here :) I just wanted to thank you for your very kind review and I am absolutely delighted that you like the OptiMonk app!

As always, if you have any issues or just a general question do get in touch with us and we will be more than happy to help :D

I wish you a lovely weekend and all the best with your campaigns

Kind Regards
Chris from OptiMonk Support!