Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 5, 2023

Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.

blingkyng
India
Time spent using app: About 7 hours
OptiMonk replied May 10, 2023

Hey there,

Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions.

If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring!

Kind regards,
Emil from OptiMonk

Edited May 3, 2023

Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.

Sandhya Garg
United States
Time spent using app: 11 months
OptiMonk replied May 10, 2023

Hey there,

Thank you for sharing your positive experience with Optimonk! It's great to hear that the platform has been able to work its magic in converting visitors for you.

The effectiveness of a lead generation and conversion optimization app is crucial for businesses, and it's wonderful to know that Optimonk has delivered impressive results for you.

If you have any more questions or require further assistance, feel free to ask.

Kind regards,
Emil from OptiMonk

May 3, 2023

Application facile d'utilisation, des conseils à l'écoute et efficace !
Je recommande vivement pour simplifier votre boutique.

Terracotta-shop
France
Time spent using app: About 15 hours
OptiMonk replied May 4, 2023

Hi there,

Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk!

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara from the OptiMonk Support Team

----

Bonjour à tous,

Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk !

Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous.

Sara de l'équipe d'assistance OptiMonk

May 2, 2023

Amazing customer support, very helpful and friendly:) Also, the app works great. It is a pleasure working with them!

visi24-pigu.lt
Lithuania
Time spent using app: 3 days
OptiMonk replied May 3, 2023

Hi there,

Thank you for taking the time to leave feedback about our app! Your kind words truly mean a lot to us!

I was happy to assist you and would gladly help again if you have any further questions.

Best Regards,

Sara from OptiMonk

May 1, 2023

Great customer service!! And app works great--just got off a support chat with Emil and he was incredibly helpful and worked through all of my questions patiently with me. Thanks!

Mini Ducklings
United States
Time spent using app: 10 months
OptiMonk replied May 2, 2023

Hey there,

Thank you so much for leaving us a review. We can't express how grateful we are for your support. We are pleased to hear that all your queries were resolved.

If you happen to have any questions or need assistance with any of your campaigns, just give us a shout and we'll be more than happy to come to the rescue!

Kind regards,
Emil from OptiMonk

April 28, 2023

Works pretty fine :). So iam pretty happy about it. You can proritize the popups which is pretty usefull.

HuggyMoon
Poland
Time spent using app: 3 months
OptiMonk replied May 3, 2023

Hi there,

Thank you very much for your kind feedback. I am glad that you like our services. If you need any help, please don't hesitate to contact us. 🙂

Kind Regards,

Ati from OptiMonk

April 26, 2023

Great platform with alot of customizable options plus super helpful support team. Support staff Emil was tremendously helpful and managed to resolve any issues I had.

Weavve Home
Singapore
Time spent using app: 9 months
OptiMonk replied April 26, 2023

Hey there,

Thank you so much for taking the time to leave us a review. We are delighted to hear that enjoy using the platform and have had a chance to explore its customization possibilities.

As always, we remain at your disposal if you need any help. Happy exploring with Optimonk!

Kind regards,
Emil from OptiMonk

April 25, 2023

app its incredible, with a lot of extensions to put on ur website! amazing job done by Chris! he deserves a raise! thank you guys!!

OferteTV
Romania
Time spent using app: About 2 hours
OptiMonk replied May 2, 2023

Hiya,

It's Chris here, I just wanted to take the time to thank you for your kind review :D

It was an absolute pleasure helping you getting your campaign up, I wish you all the best and do get back to us if you have any other questions or need help with anything else.

Kind Regards
Chris

April 24, 2023

the application has a lot of nice configurations which serves many campaign types... the team are supportive and helpful... thanks to Chris, saved me a lot of experimenting time :)

CremisiCasa
United States
Time spent using app: 12 days
OptiMonk replied April 26, 2023

Hey there,

It's Chris here, I just wanted to take the time to thank you for your lovely review :)

It was a pleasure explaining the app and getting everything set up for you!

I wish you all the best with your OptiMonk campaigns and as always do reach out to us again if you have any other questions or need help with anything else

Kind Regards
Chris

April 20, 2023

A great also free app for the store. Everything is understandable. Technical support works promptly. Special thanks to Emil).

Higher TILT
Slovenia
Time spent using app: 3 days
OptiMonk replied April 21, 2023

Hey there,

Thank you for leaving us a review. We are delighted to hear that you find the app user-friendly and that we managed to assist you with your query. Your support is highly appreciated as it drives us to continuously improve our service!

If you ever need help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk