Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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fast and easy to use! haven't has and problems yet and would recommend. have easy themes to use as well.
Hi There,
I'm glad you like our templates and the app so far. As you're just starting with OptiMonk, I recommend joining us on our free 30-minute training session.
If you're interested, please register here:
https://www.optimonk.com/live-training/
I wish you all the best with OptiMonk and please contact us via chat or email at support@optimonk.com if you need assistance.
Have a lovely week ahead,
Anna from OptiMonk
I'm very satisfied with the support team. Anna helped me to fix a campaign issue. The communication was fast and competently.
Hi There,
Thank you so much for mentioning my name in your review, I really appreciate it! :)
Please feel free to get back to us via live chat or email anytime in the future, and we'll do our best to help.
Good luck with your campaigns,
Anna from OptiMonk
I love this app, Beautiful designs and customizations and i have obtained over 200 email subscribers within one month!m
Great app and loads of options and popup templates to choose from. Customer service is very helpful
Hi Rita! Thanks for sharing your opinion! :) I'm really glad that you enjoy the perks of OptiMonk and that you are satisfied with the support. :) Feel free to reach out to us if you need any assistance in the future. Zsofi from OptiMonk
After using several Exit Intent and Pops Apps we found OptiMonk to be the best for our Shopify store, nice integrations and all the features needed to convert those customers that were going to leave without purchasing...
We've been able to AB test our pop ups with good results. As a result we have been seeing way more subscribers. Defiantly worthwhile. More emails, more sale. Thanks Optimonk!
Like you ... I'm a busy shopify store owner. I juggle many hats. Taking time out to leave reviews is not even on my Ta-Da list. But I had to for this app. Our e-mail capture rate went from below 5% to above 20%. I'm just about to go and the vegas wheel to my cart page, for some reason it wasn't there previously. Cant way to see the improvement. Thank You Guys!
I used this app for getting mainly pop-ups and sales banners, it works very well. What is really remarkable is chat support. They solved my issue every time with very short-time requests. I recommend this App. What could be improved is the design editor. By that, I mean the content block should be easier to customize and drag on the position. This doesn't mean that current is bad, at all. It is a small improvement tip.
Hi There,
Wow, what an amazing review!! Thank you so much in the name of the team! We work hard every day to provide the best customer support and we're so happy that you're satisfied with us! :)
Thank you very much for the tip as well, I'll make sure to pass this through to our Product Team. Also, if you'd like to join us for a UX interview to help us with more detailed feedback, kindly reach out via chat and I'll connect you with our UX Researchers.
Thank you so much once again,
Anna from OptiMonk
Great App with lots on functionality and customisation. Zsofi on support was also quick to come back to me and helpful when I had a query about pop-ups targeting specific audiences.
Hi Bijal,
Zsofi from OptiMonk is here! :)
I'd like to thank you once again for your kind words and especially for mentioning my name in your review. I really appreciate it! We're doing our best to provide the highest quality service to each OptiMonk user. :)
Please feel free to get back to us again if you have any questions in the future.
Best Regards,
Zsofi from OptiMonk
Using Optimonk has been a primary strategy to getting more email subscribers and they make it easy with proven prebuilt templates. I'm planning to have them create a custom template which they do for a small fee.