Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

July 15, 2021

Customer Support is amazing and super helpful! (thanks Anna for prompt help) Look forward to using this tool for further campaign.

citiesocial
Taiwan
About 1 year using the app
OptiMonk replied July 16, 2021

Hi Jessica,

Thank you for your kind words and especially for mentioning my name :)

I'm glad that the technical issues are now solved and I hope you can discover all benefits of OptiMonk in the near future.

I wish you good luck with your campaign and please reach out to the Support Team anytime for assistance.

Best,

Anna from OptiMonk

May 1, 2018

Great tool, very robust! Support is also second to none. Primer.

Barn 51
United States
About 1 year using the app
December 1, 2019

This is a great app and it works well. I love how you can customise the templates to the smallest of details!

Evlv Apparel | Fitness and Athleisurewear
Australia
About 1 year using the app
June 29, 2020

What a great app! Easy and convenient, has a lot of integrations with 3rd party apps, huge pop-up customization capacity. The support team is helpful, professional, and friendly. Thanks OptiMonk!

Mounteen
United States
About 1 year using the app
OptiMonk replied July 6, 2020

Hi,

Thank you so much for your review, we are delighted that you are satisfied with OptiMonk and our support.

We are always here to help you, so please feel free to contact us anytime :)

Have a beautiful day,

Best,
OptiMonk Team

October 13, 2022

Really easy to use. Templates are nice and creative and you can easily choose from! I just started using it so I am waiting for CNV

hikaya.ae
United Arab Emirates
About 1 year using the app
OptiMonk replied October 18, 2022

Hey There,

Thanks for your amazing feedback, I'm glad you find our app user-friendly ;)

Let us know via chat or email if you need any assistance in the future.

Anna from OptiMonk

February 3, 2023

Nice help and good support! Had a problem and got to the live chat, and after 1 min got a reply and support!

Calisthenics Shoppen
Denmark
About 1 year using the app
OptiMonk replied February 3, 2023

Hi there,

Thank you for your very kind review, it was truly a pleasure to assist you. It's great to have you with us, and we hope you’ll stay with us in the long run!
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

September 15, 2016

Great lead generation tool, strongly recommend.

Spentclothing1
Australia
About 1 year using the app
September 8, 2022

I have been using this app for a short while and I am really loving it. Easy to navigate, many options and templates to choose from and they have a very good = effective, friendly and fast (not 24/7 though) customer service. I had a very good experience with Sara. If you hesitate to choose this app, then don't.

Organiqa Deutschland
Germany
About 1 year using the app
OptiMonk replied September 8, 2022

Hello, 👋

Thank you so much for this awesome review!

It was a pleasure to assist you and I am so happy to hear about your positive experience with us.

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

June 28, 2022

It was a bit difficult to set up at first but overall it was a great experience using Optimonk and the customer service was wonderful!

kautmeshoppin
United States
About 1 year using the app
OptiMonk replied June 29, 2022

Hi Ollana,

Thank you for your positive feedback! I am glad that you are having a great experience with OptiMonk so far! :)

We wish you all the best!

Regards,
Anna

February 19, 2018

Been using the app for a little over a month and it works great. I use a 10% off coupon popup and unique coupon code. We have received about $22,000 in sales from that coupon code in a little over a month so the app more than pays for itself especially if you have a lot of traffic like we do. I have tried other apps and this one is the best. The free ones just don't work well like this app does. Good job.

Bullhidebelts
United States
About 1 year using the app