Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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Nice help and good support! Had a problem and got to the live chat, and after 1 min got a reply and support!
Hi there,
Thank you for your very kind review, it was truly a pleasure to assist you. It's great to have you with us, and we hope you’ll stay with us in the long run!
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
It was a bit difficult to set up at first but overall it was a great experience using Optimonk and the customer service was wonderful!
Hi Ollana,
Thank you for your positive feedback! I am glad that you are having a great experience with OptiMonk so far! :)
We wish you all the best!
Regards,
Anna
Been using the app for a little over a month and it works great. I use a 10% off coupon popup and unique coupon code. We have received about $22,000 in sales from that coupon code in a little over a month so the app more than pays for itself especially if you have a lot of traffic like we do. I have tried other apps and this one is the best. The free ones just don't work well like this app does. Good job.
This app is simply great. I love how easily it integrates with my store.
Has done very well for us to obtain emails and prevent leaves. Would recommend to anyone running e-commerce.
Anna was great, very helpful fixing my mistakes and getting our company more return customers! Very timely and personalized help!
Hi Blake,
Your kind words are really heart-warming! <3
I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.
Have a great day ahead,
Anna
Really helpful support and graphics. The options to create campaigns are amazing and so is the support team . thanks a lot
Hi There,
It's great to have you with us! I am happy to hear about your positive experience with us!
Thank you for your kind compliments in the name of the entire team. We're working hard to make all of our users satisfied with the product and our services as well.
Wishing you all the best,
Sara from OptiMonk
The best App for pop up on store !!
Really good app! Customer service 10/10 highly recommended!!
I had an issue and they helped me within an hour!
Hi There,
Thank you so much for your kind words !
Nothing can start a day better then when you wake up to such reviews given by your customer base!
Customer satisfaction is always our number one priority and I am super happy that this was clearly reflected in your case.
Should you have anything we can help you with, we are always here for you.
Best,
Tom
This app is straight forward and it gives you many tips to help get more customers to your site . It gives you great tips yo help you get more customers to your site as well
Hi,
We're so glad that you find our app user-friendly, we're working on improving the platform every day. <3
Please feel free to share with us any ideas that could make OptiMonk even better by sending us an email at support@optimonk.com
We wish you a lot of success with our app!
Have a great day,
Anna from OptiMonk