Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

August 13, 2021

Easy to use, great templates with a wide range of different options for different occasions and fantastic support staff if you need any help!

The Cornish Cheese Co
United Kingdom
11 months using the app
OptiMonk replied August 13, 2021

Hi Ben,

Thanks for your review, we appreciate it a lot!! :)

I'm glad you like our templates and that you find our app user-friendly as well! Feel free to get back to us via chat or at support@optimonk.com if you need any assistance.

I wish you the best of luck with your business!

Have a great weekend,

Anna from OptiMonk

October 12, 2022

I needed help with the code and Chris walked me through it and made sure that it was showing up on my site. I greatly appreciate how kind he was in assisting me and I love this app.

Boujee & Blessed Boutique
United States
11 months using the app
OptiMonk replied October 18, 2022

Hi Diana,

I'm really happy to hear that you were satisfied with the assistance from Chris. If you need any help in the future, please feel free to reach out to us via chat. :)

I wish you a lot of success with OptiMonk!

Anna from the Support Team

August 30, 2022

Very helpful and responsive team. Used this app to make a pop up on our website and it performed well. I only wish the free plan could be extended.

Feather & Bone
Hong Kong SAR
11 months using the app
OptiMonk replied August 31, 2022

Hi there,

I am so happy that you found our support helpful. It is also amazing to hear that you enjoy using our app!

Please let us know if we can assist you with anything else.

Have a lovely day ahead,

Sara from OptiMonk

February 10, 2023

I have had to ask for help several times and each time I was answered quickly and was able to get back to work asap! Having such great customer service to go along with a great product is amazing. I highly recommend optimonk.

MookyPookyandMuffin
United States
11 months using the app
OptiMonk replied February 22, 2023

Hi there,

Thank you for taking the time for leaving your feedback about our work and app.
We're working hard to make all of our users satisfied with the product and our services as well.
If you need any further assistance in the future, we are here to help.:)

Zsofi from the OptiMonk Support team

June 6, 2022

first time using Optimonk and surprise with the ease of use and great customer service! Hoping to use more features soon.

VIOLETREDSTUDIO
United States
11 months using the app
July 21, 2020

This is a great application, the library has many templates available for you to choose, there are many triggers for you to target customers in the best way. I recommend you definitely give it a try. Support is awesome.

1st Ireland
United States
11 months using the app
OptiMonk replied July 28, 2020

Hi,

Thank you for your great feedback, it means a lot to us.

It is so good to see that you enjoy using our different templates and targeting rules. We put a great emphasis on improvement so it is a delight to see that our customers appreciate our efforts.

Thank you for being part of our community,

Best,
OptiMonk Team

November 30, 2021

So far so good. easy walk though and fast to get started. looking forward to adding this to my website.

Herzog
United States
11 months using the app
OptiMonk replied November 30, 2021

Hi There,

Thank you for sharing your first impressions, I'm very glad to hear that you like the app so far! :)

If any questions come up later on or you need advice about which campaigns would be ideal for your site, please don't hesitate to get in touch with our Support Team via chat or at support@optimonk.com

I wish you the best of luck with your campaigns,

Anna from OptiMonk

October 27, 2021

Great app, and the service is fast and helpfull. The best app i have had for days, and it serves all the needed functions!

Dripfashion
Denmark
11 months using the app
OptiMonk replied October 27, 2021

Hi Emil,

Thanks for having a live chat with me today!

I'm super happy that you are satisfied with our app and the Support Team as well! <3

Thank you for taking the time to share your opinion, we really appreciate it!

Anna & the OptiMonk Support Team

June 14, 2017

Great app!
Very easy to use, converting very well.

Doggymarket
United States
11 months using the app
December 10, 2019

Mother of all pop-ups! Thanks guys. They even offer a free plan, not all apps allow free plans especially for exit intent pop up. Kudos

Boujeee Hub
Nigeria
11 months using the app