OptiMonk: Website Personalizer , 768 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 19, 2023

Support was very helpful kind and understanding caant recommend this app enough
a very big thank you to Emil enough for taking e me through step by stap.

Extreme Skates
Australia
Time spent using app: About 2 hours
OptiMonk replied January 25, 2023

Hey there,

Thank you very much for leaving us a review. It has been a pleasure assisting you throughout the app calibration session.

We strive to provide the best quality and are delighted to hear that you are satisfied with the app.

If you ever need help, give us a shout and we'll be there for you.

KInd regards,
Emil from OptiMonk

January 18, 2023

Customer support for setting up first campaigns is 10/10, very friendly, fast & helpful!
We just started with OptiMonk and I cannot say much about performance yet, but the interface is very modern, intuitive and pleasant to use so far. Great job, guys! Looking forward to using it a lot & learning about our customers :)

voilà
Germany
Time spent using app: 9 days
OptiMonk replied January 19, 2023

Hi there,

I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you. As we aim to create the best experience for our customers, it truly means a lot to read your feedback about our support team!
We are also happy to hear that you found our app easy to use and pleasant.
Thank you again, and please get back to us if you need any further assistance!

Sara from the OptiMonk Support Team

January 12, 2023

That's really an amazing app!

Support helped me a lot about the setup (it's really easy actually) and I created my pop-ups in few minutes. Everything is really quick and simple, even for non-developers.

I highly recommand!

Ambrolia
France
Time spent using app: 26 days
OptiMonk replied January 12, 2023

Heyy,

It's great to have you with us, and I was very happy to assist you yesterday! Thank you for your kind compliments in the name of the entire team.
I wish you further good luck with your store and please let us know if we may help you further with anything else:)

Sara from OptiMonk Support

January 12, 2023

Product works well and easy to set up. Support is 10/10 and very helpful when you have a question to ask

Luxette Paris
France
Time spent using app: 5 days
OptiMonk replied January 12, 2023

Hi there,

Thanks for taking the time to share your opinion, it means a lot to our small team!

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara from OptiMonk Support

January 10, 2023

I've been using this app for a while. It was very easy to set up and the support is awesome if you have any issues. They will help you set up your campaigns and get you on your way. I had an issue and Sarah immediately responded before office hours went in and fixed an issue that I was having. I highly recommend this app.

Fearless Accessories
United States
Time spent using app: 8 months
OptiMonk replied January 11, 2023

Hey There,

Thank you so much for the kind words, me and my team really appreciate your opinion🙏
I'm glad I could help fix the issue.

Customer satisfaction holds the highest value for us, we hope to keep improving😊
Thank you again, have a lovely day!

Sarah

January 9, 2023

it was easy to use and good support so i recommend this for everyone who has an online shop or something

Hermannus
Hungary
Time spent using app: 2 days
OptiMonk replied January 10, 2023

Hi there,

Thank you so much for the review! It means a lot to our small team that you found our app easy to use and that you found our support helpful.
Thank you and have a lovely day!

Sara from OptiMonk

December 30, 2022

Product works well and easy to set up. Support is 10/10 and very helpful when you have a question to ask

Conveying & Hoisting Solutions
Australia
Time spent using app: 32 minutes
OptiMonk replied December 30, 2022

Hey there,

Thank you for your very kind review, it was an absolute pleasure assisting you today! We're working hard to make all of our users satisfied with our app and our support as well.

Feel free to reach out to us if you need any assistance in the future.

Best,

Sara from OptiMonk Support

December 28, 2022

Optimonk is a no-brainer when it comes to on-site remarketing for converting visitors to audience. Nothing out there competes with it.

Cococasing
Sweden
Time spent using app: About 2 months
OptiMonk replied December 28, 2022

Hi there,

Thank you so much for taking the time to leave feedback about our app.
It is amazing to hear about your positive experiences with OptiMonk.
If you need assistance in the future, don't worry, we'll be there for you.

Sara from OptiMonk Support

December 28, 2022

Very easy to navigate and create campagnes.
I had an issue, which was fixed by the support within 2 hours - super fast - Thank you Sara!

Totally recomendable!

Peagrass
Germany
Time spent using app: About 4 hours
OptiMonk replied December 28, 2022

Hey,

Thanks for taking the time to share your opinion, I was very happy to assist you yesterday! I am very happy that you decided to give OptiMonk a chance, and even happier about your good experiences so far.
Thank you for being so kind and I wish you a lot of success with your business! :)

Sara from OptiMonk Support

December 20, 2022

it lots of flexibility and gives many many template options to chose from I like it a lot ill be looking more into it

felicimadeit
United States
Time spent using app: 25 minutes
OptiMonk replied December 28, 2022

Hi there,

Thank you so much for your kind words, I'm really happy to hear about your positive experience with our app, and hope you’ll stay with us in the long run!

Sara from OptiMonk Support