Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatile features beyond pop-ups, including customizable templates and a user-friendly interface. Many find it effective in boosting subscribe and conversion rates. The app's customer service is praised for its quick and dedicated support. The free version is also appreciated for its comprehensive features, offering great value. It's recognized as a crucial tool for generating qualified leads and increasing conversion rates.

March 20, 2017

Awesome app. Even better support. Thanks Nicole!

Gatofeliz
Spain
2 months using the app
October 21, 2022

First days using the app and so far it has met my expectations! Great chat support! Anna has helped me throughout the set up! =)

WoWplay
Spain
2 months using the app
OptiMonk replied October 21, 2022

Hi Oriana,

I'm so glad that you mentioned my name in your review, thank you so much! I was delighted to e-meet you and I hope to speak again in the future.

I wish you a lot of success with the app <3

Anna

October 23, 2018

We've been using this app to create cross-sells and up-sells which are quite complex within our industry and this is the only app we've found which has been able to manage this.

We're also looking at utilising the app to offer bespoke messaging to new / returning users to the site, which currently we're not able to manage.

I've not needed much help from the support team but anything which has been needed has been responded to quickly and answered efficiently.

Bert & May
United Kingdom
2 months using the app
March 29, 2022

Very good and fast customer service. I spoke with Chris, and he helped me in a matter of seconds. My problem was resolve fast!

funridebikes
Canada
2 months using the app
OptiMonk replied March 29, 2022

Hi there,

Thank you so much for your kind review, it means a lot to the team and I :)

It was an absolute pleasure helping you today with your campaigns

Do get back to us if you need help with anything else

Kind Regards
Chris from OptiMonk support

July 1, 2022

The customer service is very helpful and everything is nicely customizable! Thanks again for your help!

iPhoneStyle.hu
Hungary
2 months using the app
OptiMonk replied July 4, 2022

Hi Fábian! Thank you for your review! :) I'm glad we could help you and that you are satisfied with our app. Please feel free to get back to us if you have any questions in the future! :)

Best,
Zsófi

March 8, 2022

Probably the best solution for popups on the market. Easy to use interface, nice popup templates, great support.

Paperbourne
Hungary
2 months using the app
OptiMonk replied March 8, 2022

Hi David,

Anna from OptiMonk Support is here :)

Thank you so much for your nice review, I was delighted to chat with you today. I wish you the best of luck launching OptiMonk on the other store.

Feel free to reach out to us anytime for assistance.

Have a great one,

Anna

April 27, 2020

Amazing app. So professional and clean looking pop-ups unlike some of the other spammy stuff from other apps that I had to uninstall from my store.
I also love the settings - you can configure just about everything in this app. Truly great stuff and so glad it was recommended to me.

beautywonderful.com
United Kingdom
2 months using the app
September 14, 2022

I love the aesthetic of this app and the options and customer service is amazing and super helpful. I've already made sales from my pop ups and i'm excited to see how things grow!

Chellsy Vilaire
United States
2 months using the app
OptiMonk replied September 16, 2022

Hey,

Thank you so much for your amazing feedback! We are delighted to hear that you found our app beneficial.

I wish you a lot of success with your campaigns and please reach out to us if you need any assistance!

Best,
Sara

February 17, 2020

User friendly and seems very helpful. I love it! I just started using it and will do further exploring

Slark & Ted's Pet Emporium
United Kingdom
2 months using the app
July 30, 2019

I am using this app to introduce prospects to our Buy 2 Get 1 Free Program, which is unusual in my niche. Was simple to install and looks great so far. Highly recommend increasing sales and dollar amount of sale.

Mining Bonanza
United States
2 months using the app