Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

November 15, 2022

I used this application to create a pop up, and I'm really satisfied with the service, the team and the ease of use

NutrisanaCare
Germany
8 days using the app
OptiMonk replied November 18, 2022

Hi There,

Thank you so much for your kind words, I'm really happy that you find our app user-friendly and I hope you'll stay with us in the long run as well!

Have a great day ahead,

Anna from OptiMonk

January 27, 2018

Great app! Great for e commerce and aby online business. It has a lot of features and creates an extremely effective exit pop up. You can easily also decrease abandons shopping cart rate

Toysforchildren
United Kingdom
8 days using the app
October 19, 2022

Nice pop up app with a wide variety of templates and options. The support team is very quick and great help.

Vatter Fashion GmbH
Germany
8 days using the app
OptiMonk replied October 19, 2022

Hi Thomas,

I was very happy to assist you today, please let us know if any questions come up later on. We'll be happy to help! :)

Anna from OptiMonk

Edited June 16, 2020

I love this app. We use it in all of our ten websites. And the support if and when required is first rate. Very professional outfit.

Pet Oil Paintings
Australia
8 days using the app
OptiMonk replied June 16, 2020

Dear Bianca,

It was a pleasure to help you out :)

And the fact that you rewarded us with this review, I cannot even pour into words how much this means to me and the team!

Thank you so so much!

Should you have anything else we can help you with, we are always here for you.

Tom and the OptiMonk Support Team

Edited March 18, 2020

Does what I need it to do easily. Free options available. Good app. A few free templates. Easy to customize.

Decor Handles
South Africa
8 days using the app
Edited June 15, 2020

I have had some basic questions to setup and Tom was amazingly helpful. Very detailed responses that shows genuine care for customers. Thanks Tom

Krtian
United Kingdom
7 days using the app
OptiMonk replied June 16, 2020

Dear Krtian,

Thank you so much for your kind words !

Nothing can start a day better then when you wake up to such reviews given by your customer base! Customer satisfaction is always our number one priority and I am super happy that this was clearly reflected in your case.

Should you have anything we can help you with, we are always here for you.

Best,
Tom

January 11, 2022

great customer service, l was assisted in an short space of time great app to integrate with enjoy using it

AlwaysOnTime
South Africa
7 days using the app
OptiMonk replied January 12, 2022

Hi :-)

Thanks a lot for taking the time to share your opinion!!

We're so happy that you were satisfied with the support you received from Chris and we wish you all the best with your business for 2022.

Please feel free to get back to us anytime for assistance.

Have a great day,

Anna from OptiMonk

July 28, 2022

Anna taught us a lot about the experience of using Optimonk. And she was kind enough to help us test many details. She also helped us to solve some technical errors. Thank you very much, Anna, who is very responsible.

GLADWARES ™
Hong Kong SAR
7 days using the app
OptiMonk replied July 28, 2022

Hi Jason! I was really happy to help you out these past few days, and I'd like to thank you very much once again for your appreciation. It means a lot! I wish you a lot of success with our app and all the best for your business as well! Anna <3

October 7, 2022

Awesome App! A lot of great functionality and an incredibly helpful & friendly support team. I definitely recommend.

sorrynotsocial
Germany
7 days using the app
OptiMonk replied October 12, 2022

We are so happy to hear about your positive experience with our app and support team.

Thank you for sharing your opinion about OptiMonk and I wish you a lot of success with your business.

Also, feel free to reach out to us anytime if you need assistance.

October 27, 2019

one of the best apps in shopify which gives you awesome functionalities even in their free plan. I didn't check their premium plan because their free plan is already awesome.

bambloos
India
7 days using the app