OptiMonk: Website Personalizer , 767 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
November 2, 2022

I had issues enabling the app and the support people were very helpful. They enabled the app for me and answered all my questions. It was a very pleasant experience working with the support team. Thank you!! Appreciate your help!!

THESPAZZLE
United States
Time spent using app: About 14 hours
OptiMonk replied November 15, 2022

Hi Nars,

I was very happy to assist you! Thank you so much for your review, it means a lot to me! :)

I wish you the best of luck with our app and please feel free to reach out via chat or email anytime you need assistance.

Anna from OptiMonk

November 2, 2022

Really nice tool for so many different thinks to do on your online shop - surveys, help returning visitors and so on + good support

Holzstufen Meyer
Germany
Time spent using app: 4 months
OptiMonk replied November 15, 2022

Hi Sebastian,

I was delighted to chat with you, thanks a lot for sharing your opinion on Shopify. It really helps us grow! :)

Have a great week ahead,

Anna from OptiMonk Support

November 1, 2022

simply awesome and easy to use, specially being a newbie like me. they have responsive support team too!

www.countryhide.com
Malaysia
Time spent using app: 4 days
OptiMonk replied November 15, 2022

Hi Greg,

Thanks for your review in the name of the entire team, it means a lot to us!! :)

I wish you a lot of success with OptiMonk,

Anna from the Support Team

November 1, 2022

I think by far this is one of the best there is when it comes to customer service and pop ups. its very easy to make a popup form and the team are always available to help with whatever issues i may be having. Chris has been very helpful and gives me great advice concerning my setups. The other memebers are very pleasant as well. Thank you guys, i wish that more application services were just like you, this makes my life more easy so i can focus on my business.

Four Twelve Youth
Canada
Time spent using app: About 1 month
OptiMonk replied November 15, 2022

Hi Nigel,

We're only a small team of dedicated people, but we're really hard-working and this is why I can say it is worth it. When we meet customers like you! :)

I'd like to thank you for your kind words in the name of our entire team and I wish you a lot of success with OptiMonk in the long run as well.

Anna from the Support Team

October 31, 2022

This is perfect! I have been searching for the right opt-in app for quite some time and am now really happy that I kept on searching. The customer support is also really friendly and helpful.

nez living
Netherlands
Time spent using app: 2 days
OptiMonk replied November 15, 2022

I can't remember the last time we received such a wonderful review, thank you so much for sharing your opinion about OptiMonk and our team!

We're working hard every day to provide the best Customer Support we possibly can, and I'm really glad that you were happy with our assistance! :)

Anna from OptiMonk Support

October 31, 2022

Best app for this job - great support too! I've used them on other platforms ecommerce, but this is just a breeze

The English Grocer
United Kingdom
Time spent using app: 1 day
OptiMonk replied November 15, 2022

Hi Max,

Thank you for sharing your opinion, we appreciate that you spread the word! ;)

Have a great day and please feel free to reach out to our team anytime for assistance.

Anna from OptiMonk

October 27, 2022

It's a very good app and easy to use. Super fast and helpful customer support team. So far all my questions are answered within minutes. Highly recommended.

Vitaninja
Hungary
Time spent using app: 3 months
OptiMonk replied November 15, 2022

Hi Panka,

Your kind words are really heart-warming, thank you so much for your amazing review!!

Anna from OptiMonk Support

October 25, 2022

Une super application de pop-up avec analyse des résultats, admin au top ! Je recommande les yeux fermé.

stylizyeur
France
Time spent using app: About 2 months
OptiMonk replied November 15, 2022

We're very glad for your kind review and please feel free to reach out to us anytime in the future! :-)

Anna from OptiMonk

October 25, 2022

Very good app. Our email signup rate 4x'ed after switching our signup form from klaviyo to optimonk. Plus great support. :) Highly recommended

SillySanta.no
Norway
Time spent using app: 3 months
OptiMonk replied October 26, 2022

Hi Kristian,

Wow, 4x conversion rate??! That is unbelievable, I'm really happy about your amazing results!! :)

I was very glad to chat with you yesterday, please feel free to get back to me anytime.

Anna from OptiMonk Support

October 25, 2022

A very useful and easy-to-use app.
Super helpful and knowledgeable customer support team.
Highly recommended! Hamvay-Láng
Goose down bedding
www.hamvay-lang.com

Hamvay-Láng
Hungary
Time spent using app: Almost 2 years
OptiMonk replied October 26, 2022

Dear Miklós,

Thank you so much for your kind review, I'm really happy that you were satisfied with my support. It's always a pleasure to speak to Hungarian clients ;)

I wish you a lot of success with our app, and please feel free to get back to us via chat if you need help in the future.

Anna from OptiMonk