OptiMonk: Popup, CRO, A/B Test , 793 reviews
We are been testing Optimonk for over a month now and so far it is very promising!
Applause to the wonderful Customer Support team (special thanks to Sara!) and their technical team who are always there to solve any issues with the tool instantly and completely. Thank you! ♡
Hi there,
Thank you so much for taking the time to share your kind words with us and letting us know about your experience with our app and support so far!
It is absolutely a pleasure helping you!
And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)
Sara from the OptiMonk Support Team
Aplicativo muito bom e completo. o pessoal do suporte é muito bom e estão me ajudando a configurar o que eu preciso. recomendo muito!
Muito obrigado por suas amáveis palavras, estou tão feliz que você tenha ficado satisfeito com a nossa ajuda! 😊 Se você precisar de mais assistência no futuro, estamos aqui para ajudar. 🙏 Zsofi da equipe de suporte OptiMonk
Very helpful staff! I had an issues with my pop up discount capture and the support team was able to help me quickly with ease!
Hey there,
Thank you for passing by and sharing your feedback with us.
We are delighted to hear that your request has been successfully resolved. We always strive to provide the best quality service and meet our customers' expectations. Thank you for being part of OptiMonk.
If you ever need help, please let us know.
Best regards,
Emil from OptiMonk
A plataforma é ótima, fácil de mexer e entrega muitas informações importantes. O suporte é rápido e extremamente eficiente!
Hey there,
Thank you very much for leaving us a review. We are very happy to hear that we could meet your expectations and assist you with your query.
Should you ever need help, just give us a shout and we'll be there for you.
Kind regards,
Emil from OptiMonk
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Ei,
Muito obrigado por nos deixar um comentário. Estamos muito felizes em saber que pudemos atender às suas expectativas e ajudá-lo com sua consulta.
Se você precisar de ajuda, basta nos dar um grito e estaremos lá para você.
Atenciosamente,
Emil de OptiMonk
We selected Optimonk to run the automated pop-ups. We are in the discovery phase and it is becoming an excellent tool for our store. The customer service from Stephan has been fantastic! Thanks for all the help, I am sure we are going to need more and you will have our backs!
Hi there!
Thank you very much for your kind words, I am so glad you were satisfied with our help!
Rest assured, we will be here, ready to help you build your success!
I hope you will have a lovely week ahead!
Best regards,
Stephan from Optimonk
one of the Best app can use in shopify store this time drag & drop element easy to understand.. awesome customer service support highly recommended this app..
Hi there,
We are delighted that you enjoy using our Editor and that you are happy with the work of our Support Team. We hope you’ll stay with us in the long run!
If you need assistance in the future, don't worry, we'll be there for you.
Sara from the OptiMonk Support Team
Great support. Chris was a gem. Klaviyo integration is working like a charm. Looking forward to seeing what else this puppy can do for us, but so far everything's worked great.
Hey there,
Thank you so much for your kind review, it was a pleasure assisting you with your campaign and questions :)
I wish you an awesome weekend and all the best with your OptiMonk campaigns.
Do get back to us if you need help with anything else
Kind Regards
Chris
OptiMonk Support
I have had to ask for help several times and each time I was answered quickly and was able to get back to work asap! Having such great customer service to go along with a great product is amazing. I highly recommend optimonk.
Hi there,
Thank you for taking the time for leaving your feedback about our work and app.
We're working hard to make all of our users satisfied with the product and our services as well.
If you need any further assistance in the future, we are here to help.:)
Zsofi from the OptiMonk Support team
Their app is very intuitive and easy to use, they have the best customer service and technical support, they helped me with absolutely all my doubts and made everything work correctly, their team is amazing, I really recommend them!
Hi there,
It's Chris here, I hope you are well :)
I just wanted to thank you for your kind words in your review and that it was an absolute pleasure assisting you with your campaign.
As always, if you need help with anything else regarding your OptiMonk campaigns just reach out to us and we will be more than happy to help
I wish you all the best with your campaign
Kind Regards
Chris
Nice help and good support! Had a problem and got to the live chat, and after 1 min got a reply and support!
Hi there,
Thank you for your very kind review, it was truly a pleasure to assist you. It's great to have you with us, and we hope you’ll stay with us in the long run!
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk