Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

June 26, 2023

Emil was so helpful! We solved all problem, what I didn't know! I can only recommend them, Optimonk and Emil too!

Dogify
Slovakia
5 months using the app
OptiMonk replied June 27, 2023

Hey there,

Thank you for your feedback! We are glad to hear that we were able to assist you in solving your queries. It's great to know that you had a positive experience with Optimonk.

If you have any further questions or concerns, please don't hesitate to reach out to us.

Kind regards,
Emil from OptiMonk

April 28, 2023

Works pretty fine :). So iam pretty happy about it. You can proritize the popups which is pretty usefull.

HuggyMoon
Poland
3 months using the app
OptiMonk replied May 3, 2023

Hi there,

Thank you very much for your kind feedback. I am glad that you like our services. If you need any help, please don't hesitate to contact us. 🙂

Kind Regards,

Ati from OptiMonk

October 19, 2023

Wonderfully designed app suits all my needs and support is top tier!

Anima Studio
United States
About 2 months using the app
OptiMonk replied October 30, 2023

Hey there,

We're over the moon to hear that! We put a lot of heart into the design, and we are all smiles knowing we've made your experience top-notch. Thanks for being a part of OptiMonk!

If you require any help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

May 2, 2023

Amazing customer support, very helpful and friendly:) Also, the app works great. It is a pleasure working with them!

visi24-pigu.lt
Lithuania
3 months using the app
OptiMonk replied May 3, 2023

Hi there,

Thank you for taking the time to leave feedback about our app! Your kind words truly mean a lot to us!

I was happy to assist you and would gladly help again if you have any further questions.

Best Regards,

Sara from OptiMonk

July 12, 2023

Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!

Gallagher Fragrances
United States
2 months using the app
OptiMonk replied July 24, 2023

Hey there,

Thank you so much for your wonderful feedback!

We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you.

Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. |

Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence!

Kind regards,
Emil from OptiMonk

May 16, 2023

Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio.
A special shoutout to Ati for being so helpful!

Dorada Jewellery
India
4 months using the app
OptiMonk replied May 16, 2023

Hi there,

Thank you very much for sharing your point of view. I am glad that you really like our service. Extra thank you for the special shoutout! I am glad that I could help. 🙂

Please feel free to get back to me if you have any questions remaining!

Kind Regards,

Ati from OptiMonk

August 15, 2023

Great app. The exit popup is have very good results. Will try a Welcome popup. Customer Service by the team is top notch 10/10.

Hannah & Henry Apparel
Australia
28 days using the app
OptiMonk replied September 7, 2023

Hey there,

Thank you so much for your fantastic review! We're happy to hear that you're enjoying our app and that the exit popup has been yielding great results for you.

If you ever have any questions or need assistance with anything, please don't hesitate to reach out.

Best regards,
OptiMonk Team

June 7, 2023

Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!

BHappy Brand
Czechia
7 months using the app
May 18, 2023

Great support. Helped more than once with setting up their app, as well as Klaviyo. 1000 out of 10. Special thanks to Emil and Sara

Bone & Ball
Germany
2 months using the app
OptiMonk replied May 19, 2023

Hi there,

It's great to have you with us! Thank you for your kind compliments.

We're working hard to make all of our users satisfied with the product and our services as well.

Wishing you all the best,

Emil and Sara from the OptiMonk Support team

May 27, 2023

Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.

Luxvetco
United States
7 months using the app
OptiMonk replied June 14, 2023

Hi there,

Thank you for taking the time to leave feedback, and thank you for your kind words!
I am happy to hear that my assistance was helpful.

We're working hard to make all of our users satisfied with our app and our services as well.

Wishing you all the best,

Sara from OptiMonk