Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

November 16, 2019

Thanks for making this app available! Using the free version for new user email collection. Setup was very easier and intuitive. Strongly recommend - a great product!

NORRGEAR
United Kingdom
3 days using the app
June 30, 2019

I think this will get me those sales I've been losing! The quality and ease of use is excellent. I recommend!

RakishLab
United States
3 days using the app
October 21, 2022

Great App and support from Anna! 5 stars all the way and well deserved!! Will recommend this app over all others in the same niche.

Rithm
South Africa
3 days using the app
OptiMonk replied October 21, 2022

Hey Grant,

Wow, thank you so much for mentioning my name, I'm really happy that you were satisfied with my support so far <3

Thanks for spreading the word and I wish you all the best with our app.

Anna from OptiMonk

June 4, 2021

I’ve only recently downloaded the app but I’m loving it so far! Hoping to take advantage of all the features and hopefully increase my conversion rate!

ChantalLauraHandley
Australia
3 days using the app
OptiMonk replied June 8, 2021

Hi There,

I'm glad you started your journey with OptiMonk! :)

If you need any advice regarding your campaigns, please feel free to send an email to support@optimonk.com, and we'll be happy to help you maximize the opportunities within our app!

Have a great day,

Anna from OptiMonk

April 20, 2023

A great also free app for the store. Everything is understandable. Technical support works promptly. Special thanks to Emil).

Higher TILT
Slovenia
3 days using the app
OptiMonk replied April 21, 2023

Hey there,

Thank you for leaving us a review. We are delighted to hear that you find the app user-friendly and that we managed to assist you with your query. Your support is highly appreciated as it drives us to continuously improve our service!

If you ever need help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

November 29, 2021

this app helped me to show my customer what discount i will give them. The staff is very Helpful and i thank them.

Ecanshop
Italy
3 days using the app
OptiMonk replied November 30, 2021

Hi,

I was happy to have a live chat with you yesterday and thank you so much for leaving a review. I'm happy that OptiMonk helps you display the discounts to your visitors in an effective way! :)

Should you have any questions in the future, please don't hesitate to contact us again.

Thank you very much and have a great day,

Anna from OptiMonk

February 1, 2023

To say I'm not a tech person is an understatement, and the support I've received at OptiMonk has so far exceeded all expectations. Immediate customer service help getting my pop up just right. Great experience, great customer service!

venusandvetiver
United States
3 days using the app
OptiMonk replied February 3, 2023

Heyy there,

Thank you for your kind compliments in the name of the entire team. It was absolutely a pleasure helping you and I wish you a lot of success with your business!
Let us know if you have any questions and we would be delighted to assist you again.

Sara

July 12, 2022

App is very intuitive and can easily setup the popups and triggers. I Had a small problem with the popup but soon after contacting the support, they remedied the issue and even helped me to fix up the design to fix it! Great Support

Elaan
Malaysia
3 days using the app
OptiMonk replied July 12, 2022

Hi Aiman,

I'm so glad that you like the app and I was happy to chat with you today. :)

I hope that OptiMonk will be beneficial to you in the long run as well and I wish you all the best with your business.

Anna from OptiMonk

July 4, 2019

I really like this app so far, the pre-built templates are perfect for what i needed to be accomplished.

South Coast Trading Post
United States
3 days using the app
January 4, 2022

Awesome app with a lot of features and amazing customer support. I'm starting to explore it and I'm amazed by the number of things it can accomplish.

Blankea
Spain
3 days using the app
OptiMonk replied January 4, 2022

Hi There,

It was nice to have a chat with you today! :)

I'm glad that your first impressions of OptiMonk were great and I hope you'll have the time to discover all of our features.

Should you need assistance in the future, please don't hesitate to get back to me via chat again.

I wish you a lot of success with OptiMonk in 2022,

Anna from the Support Team