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This app and its crew are truly amazing. We spent multiple days looking for an app that could provide color/image swatches as well as a calculator option and got to a point where we already gave up. Literally, a few minutes later these guys reached out to us with a message that they set up everything for us. Super grateful and wish them all the best. If you are looking for an application to customize clothing, tiles, flooring, etc. then we would certainly recommend them! As much as we noticed, there isn't any other app that can provide calculations as well.
Prepare to be fleeced!
On the face of it this app looked like it could do what we needed it to do. All I wanted was to calculate square meterage used for a printing application. The app is incredibly difficult to firstly understand, and secondly use but hey don't worry they provide templates for you to use - AT A COST of up to $350 - nice, get the app then pay again to use a template service.
Anyway, I got the calculator sort of working having persevered but clicking add to cart doesn't appear to do anything meaningful, I guess this is a theme issue, no problems they will sort this for a further $250. So in short, subscribe then get fleeced for $600 to get something decent working - not for me you penny pinching bunch of whotsits.
We're truly sorry to hear about your experience. We care about every app install and reached out several times to help before this review. Let me address your concerns below:
- We have 24/7 Live Chat support, online documentation, video training and in app tutorials that literally walk you through the app.
- There are over 20 FREE templates and no obligation to purchase. Templates save you time and reduce your cost of development, particularly if you don't know CSS, JavaScript, or Liquid.
- There are 4 ways to integrate with your stores shopping cart. Two take zero setup. The others have built in configuration for Shopify Free themes.
Your theme uses a custom slide out cart which requires custom configuration. Most apps will not support your slide out cart what-so-ever, we provide the required mechanisms to do so. You can set this up yourself, with your own developer, by asking us for help or by using an add to cart method that does not require setup.
Thanks for trying our app and good luck with your store.
For anyone who'd like to accelerate their success with our app, send us an email or chat (info@strategicedgesystems.com) and mention "PennyPinching". We'll happily give you a $50 discount on any premium theme or $100 off paid services greater than $100.
I couldn't even get the app to function. It installed but none of the features worked or responded to any input of any kind.