OP Color Swatch Variant Images
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Excellent app and outstanding customer service! The OPTIS team was very responsive and helpful. I had a display issue with my color swatches on mobile, and their technical team quickly investigated and fixed it. Everything is now displaying perfectly. Thank you to the whole team for your professionalism and support! Highly recommended.
Très bonne application avec une équipe qui t'aide quand tu veux.
Excellent Customer Service! I was having trouble editing the variants on my collections page due to a custom shopify theme. Cherry hopped on to the chat quickly and was able to determine what was causing the error. The tech team is going to manually fix my issue and let me know when the job has been completed. I am extremely grateful for the hands on assistance. Save me hours of headache. Thank you!
It is marketing as free app and its so not. Also very expensive for really basic features. Customer Service is great though. Add a star only for them.
Thank you for taking the time to share your feedback. We’re sorry to hear that you felt the app was marketed as free and that the pricing came as a surprise.
We’d like to clarify that our pricing plans and costs are clearly displayed both within the app and on our Shopify App Store listing when the app is installed, maybe you've overlooked it. We always aim to make our pricing information as transparent as possible, so we’re sorry if there was any misunderstanding.
We also reached out to you by email to better understand your concern and clarify the situation, but unfortunately, we haven’t heard back yet. We’d truly appreciate another opportunity to work with you and help clarify any misunderstanding, as well as see if there’s anything we can do to improve your experience. Please feel free to reply to our email anytime, we’d be more than happy to assist. 💙
Excellent app and exceptional customer support! The team responded very quickly and helped me with several customizations to match my store perfectly. They were patient, knowledgeable, and solved every issue without delay. One of the best support experiences I've had on Shopify. Highly recommended!
Thank you so much for your amazing 5-star review! 💙
We’re really glad OPTIS Color Swatch and our team could help with your customizations and make everything fit your store perfectly. Your support means a lot to us!
Thank you for choosing OPTIS and for recommending us. We’ll keep working hard to provide the best possible experience for you! 🚀
I am absolutely blown away by the service. I am not at all techy and the guys at OPTIS helped me set it up (actually they set it up for me)- where neither I, nor Claude, were able to. I was trying to do about 10 completely different things simultaneously and they were sympathetic. The results are perfection. Thank you so much.
Thank you so much for your wonderful 5-star review! 💙
We’re really happy to hear that our team could help you get everything set up exactly the way you wanted with OPTIS Color Swatch. Your kind words truly mean a lot to us!
If you ever need any further help, just reach out to us via live chat anytime, our team is available 24/7 and always happy to support you. 😊
Super, rapide et efficace, si besoin de conseils ils sont présent
super pratique, service client au top :)
Merci beaucoup pour votre retour ! 😊
Nous sommes ravis que l’application vous soit utile et que notre service client vous donne satisfaction. Votre message fait vraiment plaisir à toute l’équipe.
N’hésitez pas si vous avez besoin de quoi que ce soit, nous sommes toujours là pour vous aider !
Great customer service, went above and beyond.
Well priced, and offers functionality many other variation apps don't, such as images changing when you hover.
Absolutely love Optis! The app has made my store look so much cleaner, more professional, and easier for customers to shop. What has impressed me most though is the support team. They respond so quickly and are always happy to help with any questions or changes.
As someone who isn’t very tech-savvy, having that level of support has been invaluable. Nothing ever feels too hard because they’re always there to help. Highly recommend both the app and the amazing team behind it!
Highly recommend!"
Thanks so much for the kind words and for taking the time to leave this review!
We’re really happy to hear that OPTIS has helped make your store look cleaner and more professional, and that your customers are finding it easier to shop. It also means a lot to know our support team has been helpful and responsive - especially when things feel a bit technical.
We’re always here if you need anything or want help with future improvements. Really appreciate your recommendation!
