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I like this app. Seems easy to use.
Only filling it in.
Let's hope it doesn't cost..!
Here's hoping.
Tovi's Kitchen
Hi there,
Glad you like the app.
Socioh has a Free plan that you can use forever 😊 Check out our Pricing plans here: https://socioh.com/pricing
This app is great I will always use it great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
just going to start using it, but looks promising, i think it can give my business some benefit. Give it a try.
Just started using it. It seems really easy to use and helpful. Looking forward to exploring the app more.
AWFUL experience. I tested the app and after the trial, I decided to wait to study the results. But the FB campaing were stopped and fb catalogue canceled overnight and my store had no adv for almost two days, in an high seasonality period. Made me lost a ton of money. Crazy.
Hi Alberto,
I'm sorry about your experience.
I looked into the issue and found that we had sent 3 emails to you following the end of your trial regarding your catalogs. When we did not get a response to any of these, the catalogs made via Socioh were deleted on the 7th day after the free trial ended and the associated campaigns were paused. This was done to ensure that you did not suffer any loss or waste budget.
Please allow me to explain how this works.
Your Free Trial ended on 9th December. From 9th to 16th, 3 separate emails were sent to you with the information that, one week after the end of your trial:
a) your Socioh catalogs would be downgraded to the Free Buddy Plan, and
b) the ads using these catalogs would be paused
On the 16th, since we did not hear from you, we paused the ads. (I wonder if, perhaps, the emails went to your spam folder?)
Why we paused the ads:
1. The Buddy Plan allows for a limited number of products (far less than what you had in the trial). Continuing to run your ads with a limited set of products could cause financial loss and would be irresponsible on our part.
2. In the past, users have created ads through Socioh during trial and then forgotten to change them later, leading to a wasted budget. Based on this, we updated our policy to pause any ads where the catalog is affected at the end of the trial.
Our aim here is to ensure that our users don't accidentally run unprofitable campaigns. I'm sorry that this experience didn't work out for you, and we would be happy to further improve this experience if you have any thoughts on it.
Sahiba
Co-founder, Socioh
Really easy to create great looking ad campaigns. Veeery easy setup. Can't tell you nothing about the performance yet, but looks professional! From this point on I'd totally recommend.
Surement une bonne application mais bonjour le prix !!! vraiment trop cher pour du retargeting...je passe mon tour...
Hi Charly,
I’m so glad you liked our app. And I do understand that it can be a bit expensive, especially for smaller businesses.
At Socioh, we pride ourselves on offering premium support and guidance. And this is what really helps our customers succeed with Facebook and Instagram ads.
Unfortunately, it would just not be possible for us to maintain these standards if we dropped our prices.
I wonder if you have had the chance to try out all our features during the FREE TRIAL? If not, please reinstall your store and send me a message and I will be delighted to set up a new FREE trial for you.
You'll be able to judge for yourself whether Socioh provides value for the price :)
Have a great day,
Sahiba
(Co-founder, Socioh)
P.S. - Love your store!
GOOGLE TRANSLATION
Review (English):
Surely a good application but hello the price !!! really too expensive for retargeting ... I pass my turn ...
Response (French):
Salut Charly,
Je suis tellement content que vous ayez aimé notre application. Et je comprends que cela peut être un peu cher, surtout pour les petites entreprises.
Chez Socioh, nous sommes fiers d'offrir un soutien et des conseils de qualité. Et c'est ce qui aide vraiment nos clients à réussir avec leurs publicités Facebook et Instagram.
Malheureusement, il ne nous serait tout simplement pas possible de maintenir ces normes si nous baissions nos prix.
Je me demande si vous avez eu la chance d'essayer toutes nos fonctionnalités lors de la période d'essai gratuite? Sinon, veuillez réinstaller votre boutique et envoyez-moi un message et je serai ravi de mettre en place un nouvel essai GRATUIT pour vous. Vous pouvez alors juger par vous-même si Socioh offre une valeur pour le prix :)
Passez une bonne journée, Sahiba (Co-fondateur, Socioh)
P.S. - Aimez votre magasin!
I have just started using this app, perhaps it shall work good. Though I am not happy with the pricing plans
Hey Nikhil,
Thank you so much for your review!
We have a comprehensive Free Plan which allows access to ALL our organic marketing features as well as select features for Facebook & Instagram ads.
If you face any issues or would like further clarification about the plans, please reach out to us via the in-app chat.
Have a great day,
Sahiba
(Co-founder, Socioh)
very good app, brings a very complete kit of remarketing tools
It is very useful to attract again to the page viewers who did not buy
Free trial ended early. This is the only reason for the one. Sorry but I am a big believer on advertised offerings, since it was ended early, you get a 1(it ended wed, asnt able to use it to post thursday)
Hi there,
I'm sorry this happened. Our trial is coded to last for 1 week so I'm not sure how it ended early. I just wish you had informed us about this - we would have been happy to give you an additional 7-day free trial to try out the app.
- Sahiba (Co-founder, Socioh)