Geolocation ‑ Orbe

The best and the quickest support we have ever experienced.

We have 4 stores serving markets in the UK, USA/Canada, EU and Australia/NZ. We could see from our analytics and Google search results that customers were finding their way onto the wrong store for their territory and were abandoning their cart because the store they were on did not ship to them. We have a complex set up as one site (EU) is multilingual and after much research of alternatives, settled on the Orbe Plus plan.

The app is easy to set up, functions perfectly, is customisable and has fixed our geolocation issues. But where they really stand out is the top notch level of customer service and attention. Luis and Roberto really know their stuff, are 100% attentive and responsive and willing to go that extra mile, including on matters not directly related to Orbe’s remit.

For the improved functionality and avoidance confusion for our customers, the Orbe Plus plan is worth every cent. If you’re looking for an elegant solution to multi-site, multi territory customer redirection and satisfaction, look no further. These guys have the solution you need.

Just installed and it seems really powerful for a multi store environment such as ours.
Getting redirection right has been a loosing battle for us for a long time but this app looks to handle this very elegantly.
The support has been quick and first class.
Early days but so far to good.

Great app and great support! Luis was fantastic in assisting us with setting up details we couldn't manage ourselves due to our website features. The platform is very user-friendly and easy to set up. Highly recommended!

Fantastic app that solves an important problem in a simple way. The Orbe product is using best practices with Shopify Markets, making it easy for global brands to improve their user experience. Highly recommend.

This app is simply amazing! From the first use, we were impressed by its intuitive interface and the features it offers. The variety of customizable options is great. We love how it adapts to our specific needs. Customer support is excellent, always ready to help. In summary, this app has significantly improved our digital experience. We would definitely recommend it to everyone!

Great App. We have tried every other geolocation app on Shopify. Orbe is definitely winner.

We've had a great experience with this app! The customer support team is friendly and super helpful. The app works perfectly for our needs, and the documentation is easy to follow. Overall, it's a stellar app with fantastic support.

Perfect support !

We were recommended this app by a merchant growth specialist at Shopify and it is a great app for redirecting customers between connected websites. The tutorials of setting up the app are clear and easy to follow. Any questions we had were answered super quickly - thank you Luis for being so friendly and helpful!!