Geolocation ‑ Orbe
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Great app - works very well. The customer service for this app is however outstanding. Luis went above and beyond with helpful videos on issues I had which weren't even strictly related to the app! (Markets/ Languages section). Thank you again, Luis.
Edit for April 2024: I just wanted to add some additional praise for Roberto as, following an unrelated theme update, I messed up some general settings to do with Markets, and he took the time over a weekend to resolve the coding for me - despite it being unconnected to the Geolocation app. Truly outstanding customer service, yet again!
Thanks a lot for your words! I am glad to help with your Shopify Markets configuration to get the most out of our geolocation app. 💚
Luis
Head of Growth
Great app and great team that help me for many things on my website.
Thank you very much
I really recommend
Thank you so much for this review! We are always happy to help our customers provide the best geolocation experience 🥰
Luis
Head of Growth.
Our company loves this app, and the service it priovides! We really needed an application to combine two stores, have custom messaging, and Geo-IP functionality. We've had measured improvements - less confused customers for our customer service team, increased traffic to the proper regions, increased international sales - we are so satisfied. Also, Orbe's customer service is top notch. They are super quick at answering questions, even during the super busy black friday period. Very thoughtful - they pproactively followed up with development team after a service request was finished. We can't recommend this company enough!
Thank you so much for this fantastic review and for sharing Orbe's improvements to Purple Brand 💚! As you describe, accurate geolocation is essential for localizing shopping experiences and enhancing the user experience and sales, and Orbe is a trustworthy app for this 😀
Luis
Head of Growth
We used two other geolocation apps before finding Orbe.
We couldn't be happier and have no doubt Orbe is the BEST geolocation app for Shopify. It works great, is priced great and the customer support is AMAZING.
If I could give 6 stars I would!
Wow! Thank you so much for this fantastic review and for highlighting your experience comparing it to other geolocation apps. We are thrilled to hear that Orbe stands out as the best among them 💙. We work hard to achieve that and your recognition motivates us even further.
Tienen un gran servicio de atención al cliente. Tuvimos unos problemas que no saltaba bien el pop-up y estuvieron muy encima del problema y además hicieron follow up con nuestra agencia. La verdad que un gusto trabajar con proveedores así y que la aplicación funcione perfectamente.
Muchas gracias por está fantástica review de parte de todo el equipo 💙! Desde Orbe trabajamos para resolver los problemas de nuestros clientes y adaptarnos a vuestras necesidades para ofrecer la mejor experiencia de geolocalización a vuestros usuarios y ayudaros a aumentar vuestras ventas internacionales.
Cualquier cosa que necesitéis en el futuro no dudéis en escribirnos.
Luis
Head of Growth
Our experience working with Orbe team has been fantastic. Since the beginning of the project they have been very helpful and collaborative, even taking part in meetings and conversations just to give us some advice in SEO and geolocation issues. Our website is composed by five markets and we had very specific requirements however they have solved all our needs and the tool works perfect in every market.
Thanks a lot for this excellent review and for appreciating our work 💚! We developed Orbe thinking about SEO best practices to make the most out of Shopify Markets and provide the best geolocation experience. The whole team is happy to see these results.
Luis
Head of Growth
Amazing costumer service, and an amazing attention to detail. My first time leaving a review on any shopify app, and that speaks to the quality of the app and team!
Thanks a lot for sharing your experience with Orbe. The whole team is glad to read your words. 🥰
Luis
Head of Growth
Great app! Easy to use and nice UX!
Developers are very reactive and supportive!
Def helps when selling internationally.
Thank you, team! Super glad ORBE is helping you to sell globally 🫶🏻 Our entire little team is here for you.
We have tried SO MANY geolocation apps. So, so many- before finding Orbe and I wish we would have found them sooner! Hands down, this is the best geolocation app available. And if you do happen to encounter an issue the stellar team at Orbe will go above and beyond to help you find a solution.
Thanks a million for this fantastic review! You made my day 💙! We give our best to provide the best geolocation experience and support our customers with any problem you can face with Markets.
Please, let us know if we can help you more in the future. Our whole team will be for you! 🌐
Luis
Head of Growth
A great app and absolute must if you use multiple shopify stores for your brand. It solved the issue of users entering stores in the wrong market and redirects them to the correct one. Since using orbe, my conversion rate and analytics have already improved.
The team is great and Luis is especially helpful on whatever I needed or asked. Highly recommend.
Thank you so much for your kind words and for sharing your experience connecting your multiple Expansion stores with our geolocation 💚! We are happy to see how Orbe helps brands to improve their international user experience.
Luis
Head of Growth