Geolocation ‑ Orbe

Geolocation ‑ Orbe

Avaliações (204)

Classificação geral
5
Número por nível de avaliação
  • 99% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
7 de maio de 2024

The team are fantastic, very responsive and keen to help resolve any issues as quickly as possible. I would highly recommend this app as a result.

Rebecca Udall
Reino Unido
7 dias usando o app
Mushdesk deixou uma resposta 9 de junho de 2024

Hi team,

Thank you so much for your wonderful review! We are thrilled to hear that you find our team fantastic and responsive. Your recommendation means the world to us.

If you ever need any further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
Roberto
Co-founder

6 de fevereiro de 2023

The App works great and is just perfect for any complex domain and page structure!

What is even better is the support! Fast and high quality responses/edits/coding.

100% recommend!

pamo. design
Alemanha
8 meses usando o app
Mushdesk deixou uma resposta 6 de fevereiro de 2023

Wow! Out of love and gratefulness that grows inside when reading your words.

🥰 We put so much effort into giving the best support possible, and it's terrific you had this experience. Thank you so much for your review!

We are here for whatever you need to make it easier to sell cross-border on Shopify.

Roberto
CEO

10 de maio de 2023

Great experience so far working with ORBE.

We had some adjustments to the look of our geolocation which they quickly fixed.

Other than that, everything works perfectly, no complains here.

Housedoctor
Dinamarca
7 meses usando o app
Mushdesk deixou uma resposta 10 de maio de 2023

Thank you for your amazing review! We're delighted that you had a great experience with ORBE.

We're thrilled that everything is now working perfectly for you, making it easier for you to navigate and explore different markets.

Please reach out if you need further assistance or have more feedback. We're here to make your experience with Orbe exceptional.

Roberto
CEO

Data de edição: 27 de abril de 2024

Great app - works very well. The customer service for this app is however outstanding. Luis went above and beyond with helpful videos on issues I had which weren't even strictly related to the app! (Markets/ Languages section). Thank you again, Luis.

Edit for April 2024: I just wanted to add some additional praise for Roberto as, following an unrelated theme update, I messed up some general settings to do with Markets, and he took the time over a weekend to resolve the coding for me - despite it being unconnected to the Geolocation app. Truly outstanding customer service, yet again!

Furbaby Friend Gifts
Reino Unido
7 meses usando o app
Mushdesk deixou uma resposta 6 de outubro de 2023

Thanks a lot for your words! I am glad to help with your Shopify Markets configuration to get the most out of our geolocation app. 💚

Luis
Head of Growth

30 de agosto de 2023

Great app and great team that help me for many things on my website.
Thank you very much
I really recommend

Lenny et Alba
Emirados Árabes Unidos
7 meses usando o app
Mushdesk deixou uma resposta 1 de setembro de 2023

Thank you so much for this review! We are always happy to help our customers provide the best geolocation experience 🥰

Luis
Head of Growth.

22 de novembro de 2023

Our company loves this app, and the service it priovides! We really needed an application to combine two stores, have custom messaging, and Geo-IP functionality. We've had measured improvements - less confused customers for our customer service team, increased traffic to the proper regions, increased international sales - we are so satisfied. Also, Orbe's customer service is top notch. They are super quick at answering questions, even during the super busy black friday period. Very thoughtful - they pproactively followed up with development team after a service request was finished. We can't recommend this company enough!

PURPLE BRAND
Estados Unidos
7 meses usando o app
Mushdesk deixou uma resposta 24 de novembro de 2023

Thank you so much for this fantastic review and for sharing Orbe's improvements to Purple Brand 💚! As you describe, accurate geolocation is essential for localizing shopping experiences and enhancing the user experience and sales, and Orbe is a trustworthy app for this 😀

Luis
Head of Growth

30 de maio de 2023

We used two other geolocation apps before finding Orbe.

We couldn't be happier and have no doubt Orbe is the BEST geolocation app for Shopify. It works great, is priced great and the customer support is AMAZING.

If I could give 6 stars I would!

Nano Nutrients
Austrália
7 meses usando o app
Mushdesk deixou uma resposta 30 de maio de 2023

Wow! Thank you so much for this fantastic review and for highlighting your experience comparing it to other geolocation apps. We are thrilled to hear that Orbe stands out as the best among them 💙. We work hard to achieve that and your recognition motivates us even further.

12 de abril de 2024

When we started running two independent stores on Shopify (one for the US market and one for the European market), this app was the only one that could robustly solve the problem of navigating our customers to the correct website.
The developers thought of all the edge cases and the design of the app is absolutely beautiful (which cannot be said for most of the apps on this sapp tore).
We had a few special requests along the way and Roberto, Alberto and the team implemented all of them almost instantly. When there was a small bug in our theme causing some issues, they fixed it in a heart beat.
Would definitely recommend it to anyone with a similar issue to solve.

Alpine Nation - European Outdoor Wear
Eslovênia
28 dias usando o app
Mushdesk deixou uma resposta 23 de abril de 2024

Wow, I am at a loss for words! Thank you so so much for this review! 🥰 We are delighted to hear that Orbe has played a crucial role in helping you navigate between different Shopify stores and that we have been able to assist you with accurate geolocation and redirections.

We are proud to have a brand as outstanding as Alpine Nation powered by Orbe.

As you well know, if you need any further assistance with Shopify Markets or custom geolocation setup, we're here to help.

Roberto
Co-founder

4 de maio de 2023

Tienen un gran servicio de atención al cliente. Tuvimos unos problemas que no saltaba bien el pop-up y estuvieron muy encima del problema y además hicieron follow up con nuestra agencia. La verdad que un gusto trabajar con proveedores así y que la aplicación funcione perfectamente.

nanimarquina
Espanha
6 meses usando o app
Mushdesk deixou uma resposta 4 de maio de 2023

Muchas gracias por está fantástica review de parte de todo el equipo 💙! Desde Orbe trabajamos para resolver los problemas de nuestros clientes y adaptarnos a vuestras necesidades para ofrecer la mejor experiencia de geolocalización a vuestros usuarios y ayudaros a aumentar vuestras ventas internacionales.

Cualquier cosa que necesitéis en el futuro no dudéis en escribirnos.

Luis
Head of Growth

6 de outubro de 2023

Our experience working with Orbe team has been fantastic. Since the beginning of the project they have been very helpful and collaborative, even taking part in meetings and conversations just to give us some advice in SEO and geolocation issues. Our website is composed by five markets and we had very specific requirements however they have solved all our needs and the tool works perfect in every market.

Costumalia - Don Disfraz
Espanha
5 meses usando o app
Mushdesk deixou uma resposta 9 de outubro de 2023

Thanks a lot for this excellent review and for appreciating our work 💚! We developed Orbe thinking about SEO best practices to make the most out of Shopify Markets and provide the best geolocation experience. The whole team is happy to see these results.

Luis
Head of Growth