Orbe Geolocation

Orbe Geolocation

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Reviews (285)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
    281
  • 1% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants highly value this app for enhancing international setups by directing customers to the correct product pages based on location. It's praised for seamless integration with Shopify Markets, customizable pop-ups, and a user-friendly interface. The app supports multiple stores and offers quick implementation. Merchants commend the support team for their exceptional service, responsiveness, and personalized assistance, making it ideal for businesses with multiple stores or international reach.

June 1, 2026

There is no geolocation, it just shows up by default even if you are in the correct country. Kinda useless

Snake Skin
Bulgaria
11 minutes using the app
Orbe replied June 2, 2026

Update: This review was left after using the app for a very short time, and before the onboarding was ever completed (as publicly shown by Shopify here). Since then, we've reached out several times to help, to understand the feedback, and to explain a likely misunderstanding, because the app actually does exactly what this merchant was looking for (on our paid plans). We haven't received a reply yet. We'd still love the chance to help if they ever want to reach back out.

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Hi Snake Skin team,

Thanks for trying Orbe, and I'm sorry your first experience wasn't what you expected.

I think there is a misunderstanding as the app does exactly what you're looking for.

What you saw is actually the intended behavior on the Free plan: the welcome popup shows to every visitor so it can confirm and save their country and language preference. The popup won't appear again on subsequent visits. It will render automatically the localized experience for the customer.

The behavior you were looking for, where the popup only appears for visitors who land in the wrong country experience, is available on our paid plans, so the app can do exactly what you wanted.

We'd really appreciate the opportunity to make this right, so if you see this, please do reply to us 🙏🏻

Our whole team is here for you 😊

Roberto,
Co-founder of Orbe