Geolocation ‑ Orbe

I find it necessary to share a balanced perspective with a 2-star rating for this app. While its setup is user-friendly, aesthetically pleasing, and supported by a responsive team, we encountered a significant issue impacting some international customers, notably in Canada and the UK. These users experienced continuous page reloads on our site, rendering the store inoperable. Despite our efforts and those of the support team, who were unable to replicate the problem, a customer-provided video highlighted the faulty behavior of the site. Deactivating the app resolved the issue, as confirmed by the affected customer. Regrettably, this glitch has had repercussions on our Klaviyo campaigns and overall sales. I advise those considering this app to be vigilant and actively seek customer feedback to identify and address similar issues quickly.

Great app! It's a real help, especially for several markets and teams.

App works great and the team behind it listens to customer requests and adds new features continuously. They just implemented Klaviyo integration to send the users market/country to Klaviyo on signup which has been really helpful for us.

Our company loves this app, and the service it priovides! We really needed an application to combine two stores, have custom messaging, and Geo-IP functionality. We've had measured improvements - less confused customers for our customer service team, increased traffic to the proper regions, increased international sales - we are so satisfied. Also, Orbe's customer service is top notch. They are super quick at answering questions, even during the super busy black friday period. Very thoughtful - they pproactively followed up with development team after a service request was finished. We can't recommend this company enough!

Fantastic experience! Orbe is a great app for running multiple accounts in different markets, and their customer support is truly top-level!