Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 9 % der Bewertungen sind 1 Sterne
30. August 2023

This is a great app if you want to venture as a business owner, the selection is wide and the prices are great. However, keep in mind quality and shipping times might be a set back at the beginning as todays fast market place demands otherwise.
Great for New business owners.

Vereinigte Staaten
10 monate mit der App
KakaClo Technology Co., Ltd. hat geantwortet 9. Oktober 2023

Dear Zoefashiongroup,

We sincerely apologize for the quality issues and shipping delays you experienced with you. We understand the impact these problems have had on your satisfaction and We are committed to resolving them.

Quality: We recommend choosing products labeled as "Premium" and "Express."
The products in the Premium section are sourced exclusively from our A-level suppliers. Although they may have slightly higher price points, these products offer superior quality and have a lower return rate.
Additionally, if you are not selling in the US, there are specific products available in our China warehouse that can be shipped within 24 working hours. These product categories aim to offer more timely delivery and uphold precise inventory control.

Shipping Delays: The majority of our orders are delivered within the expected timeframe. However, we acknowledge that stocking time can impact delivery times, with a usual processing time of 1-4 business days. To expedite delivery, we recommend selecting products from our express catalog. This will significantly help resolve any potential delays. Moreover, we are pleased to introduce expedited shipping, which guarantees delivery within 3-4 business days. By choosing this option, customers can expect to receive their packages within one week from the date of shipment.

KakaClo has been continuously improving based on the feedback received from our customers. If you are still in need of a reliable supplier, we encourage you to consider using our services again. We believe that your experience will be significantly enhanced compared to previous encounters.

Best regards,