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I use this app to help me list products and do order fulfillment for me, nice app. I do like the apparels with competive price and quick response of my order.
We're glad to hear that our app has been helpful for you in listing products and fulfilling orders! We strive to offer competitive prices and ensure a quick response to your orders. If you have any more feedback or need any assistance, please don't hesitate to reach out. Thank you for choosing our app!
Awesome support from Nancy on processing Order...! she absolutely Rocks! i would definately would recommend
We're delighted to hear that Nancy provided awesome support in processing your order! Thank you for recommending our service.
I have used many dropship methods in the past and currently. I usually try to get ahold of the company to find out details, and most of the time it takes a while for them to get back to me, this was like they have someone on stand by to answer all your questions! I am super impressed! So far so good, they also stated the sizing is true to size (USA sizing). I am so excited to start to use this app. I will review again once someone purchases from this vendor. Great customer service!
Thank you for sharing your experience! We're thrilled to hear that our customer service has impressed you and that we've been responsive to your questions. We understand the importance of timely communication. We're glad that you find our sizing to be true to USA sizing and that you're excited to start using our app. We look forward to hearing about your future experiences with purchases. Thank you for your support and kind words!
The lack of KakaClo's physical presence and marketing activities in the US is noticeable, and I feel they are missing out on local engagement. On the flip side, the speed at which new products are added to their Chinese warehouse is impressive, and the logistics from China are faster than I expected, with deliveries reaching my customers in the US within 7-10 days.
Thank you for your feedback. We apologize for any inconvenience caused by the lack of physical presence and marketing activities in the US. We understand the importance of local engagement and are continuously evaluating opportunities to expand our presence in different regions. We're glad to hear that you've been impressed with the speed of new product additions to our Chinese warehouse and the efficiency of our logistics. We strive to provide fast and reliable delivery to our customers, and we appreciate your support. If you have any further suggestions or questions, please feel free to let us know.
Had concern about an order and answered my questions in less than a minute. Great service. 100% Satisfied
We're glad to hear that your concerns about an order were promptly addressed, with your questions answered in less than a minute. Providing great service and ensuring customer satisfaction is our top priority. Thank you for choosing us, and we're thrilled to know that you are 100% satisfied with your experience!
When I placed an order for the first time on KakaClo, I found that the logistics was a bit slow. The second time I placed an order, the logistics was much faster. I saw that they have been improving and I am so happy about their change. They do improve and provide faster shipping.
Hey!
Thanks for your review, we're glad to hear you're enjoying our platform!
In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!
Downloaded this app and started using it right away, customer service is very quick to respond. now just waiting on a couple orders to see how is the process and delivery.
Thank you for downloading our app and giving it a try! We're glad to hear that our customer service has been quick to respond. We understand that you're waiting for a couple of orders to see the process and delivery, and we hope it meets your expectations. If you have any questions or need any assistance during the process, feel free to reach out to our customer service. We appreciate your support and hope you have a positive experience with us!
They are the best drop shipping supplier that you will find. I love being part of their Facebook group - which is filled with helpful info and a great way to connect with other boutique owners! The sense of community is amazing. Their customer service is also very quick to help with any issues you have. Forever grateful that I found KakaClo!
We're thrilled to hear that you consider us the best drop shipping supplier! We're glad you're enjoying being part of our Facebook group, where you can find helpful information and connect with other boutique owners. Building a sense of community is important to us, and we're delighted that you find it amazing. Our customer service team is always ready to assist you promptly with any issues. We're grateful to have you as part of the KakaClo community, and thank you for your kind words and support!
Met a problem where the products are missing shipping methods which I could not solve the problem, but the customer agent Leo solved all the problems for me in 5 seconds. Professional.
Thank you for your positive feedback! We're thrilled to hear that KakaClo has made your experience easy and enjoyable.
This is the most professional clothing dropshipping company to work with.The team, and co founder are great. They are very nice, helpful and knowledgeable.I recently signed up and ordered some samples. So far I've been thrilled with the quality and the customer service on any concerns has been outstanding.I highly recommend Kakaclo!
We're honored to be considered the most professional clothing dropshipping company to work with! Our team, including our co-founder, strives to provide excellent service. We're thrilled that you found us to be nice, helpful, and knowledgeable. It's wonderful to hear that you're thrilled with the quality of the samples and that our customer service has been outstanding in addressing any concerns you've had. Thank you for recommending Kakaclo! If you have any more feedback or need further assistance, please don't hesitate to reach out.