レビュー (418)

総合評価
4.8
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年3月28日

In the realm of online retail, it's refreshing to find a company like KakaClo that prioritizes customer satisfaction above all else. While no one can deny the occasional product quality or sizing issue, what sets KakaClo apart is their proactive approach to resolving such matters. Their after-sales service is commendable; they don't shy away from acknowledging faults and go the extra mile to rectify them swiftly. This dedication to customer happiness is what keeps me coming back as a loyal partner.

Scent shophub
アメリカ合衆国
アプリの使用期間:約2ヶ月
KakaClo Technology Co., Ltd.が返信しました 2024年4月10日

We greatly appreciate your feedback! At KakaClo, customer satisfaction is our top priority. We acknowledge occasional issues in product quality or sizing and take a proactive approach to resolve them swiftly. Our commitment to exceptional after-sales service ensures your happiness and loyalty. Thank you for being a valued partner.

2022年4月25日

When I placed an order for the first time on KakaClo, I found that the logistics was a bit slow. The second time I placed an order, the logistics was much faster. I saw that they have been improving and I am so happy about their change. They do improve and provide faster shipping.

InsLily
アメリカ合衆国
アプリの使用期間:7ヶ月
KakaClo Technology Co., Ltd.が返信しました 2022年5月3日

Hey!

Thanks for your review, we're glad to hear you're enjoying our platform!
In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!

2024年4月22日

You won't believe the level of after-sales support you get with KakaClo. Any problem that arises, whether it's quality-related, shipping-related, or even sizing, they've got your back. They don't waste time haggling or making excuses like some other platforms. If it's their fault, they'll make it right, plain and simple.

PakStores.Shop
オーストラリア
アプリの使用期間:17日
KakaClo Technology Co., Ltd.が返信しました 2024年5月9日

We're thrilled to hear about your positive experience with KakaClo's after-sales support! Our commitment is unwavering—we swiftly resolve any issues, be it quality, shipping, or sizing-related. No haggling or excuses, just prompt resolution. Your satisfaction is our priority, and we're here to make things right, always.

2024年4月16日

KakaClo's after-sales service is truly commendable! Whenever I've encountered any issues, whether it's related to product quality, logistics, or sizing problems, KakaClo has been quick to respond and provide appropriate compensation. Unlike other platforms where resolving issues can feel like pulling teeth, KakaClo's straightforward approach to addressing customer concerns has left me impressed and reassured. Knowing that they prioritize customer satisfaction in such a proactive manner makes me feel confident in continuing my partnership with them.

See Store
パキスタン
アプリの使用期間:24日
KakaClo Technology Co., Ltd.が返信しました 2024年4月20日

Thank you for your glowing review! At KakaClo, customer satisfaction is our top priority. We're delighted to hear that our after-sales service has met your expectations and provided you with reassurance. We're committed to maintaining this standard and look forward to serving you even better in the future!

2022年9月10日

Downloaded this app and started using it right away, customer service is very quick to respond. now just waiting on a couple orders to see how is the process and delivery.

Velin Fashion
アメリカ合衆国
アプリの使用期間:6ヶ月
KakaClo Technology Co., Ltd.が返信しました 2023年10月23日

Thank you for downloading our app and giving it a try! We're glad to hear that our customer service has been quick to respond. We understand that you're waiting for a couple of orders to see the process and delivery, and we hope it meets your expectations. If you have any questions or need any assistance during the process, feel free to reach out to our customer service. We appreciate your support and hope you have a positive experience with us!

2024年3月25日

KakaClo's customer service is top-notch! Despite occasional hiccups like sizing discrepancies and color variations in the products, their prompt response and efficient handling of issues make all the difference. They understand that in the world of dropshipping, such challenges are inevitable, but what sets them apart is their commitment to resolving any concerns swiftly. Whether it's a refund or compensation, they never fail to leave my customers satisfied.

Doze Dream
アメリカ合衆国
アプリの使用期間:約2ヶ月
KakaClo Technology Co., Ltd.が返信しました 2024年3月29日

Thank you for your positive feedback! We're thrilled to hear that our customer service has made a significant impact on your experience with KakaClo. We understand that occasional hiccups can occur, such as sizing discrepancies or color variations, and we appreciate your understanding. Our team is dedicated to providing prompt responses and efficiently handling any issues that may arise. Resolving concerns swiftly is our priority, and we're glad to know that our efforts have left your customers satisfied. We value your partnership and look forward to continuing to serve you with excellence in the world of dropshipping.

2022年7月29日

They are the best drop shipping supplier that you will find. I love being part of their Facebook group - which is filled with helpful info and a great way to connect with other boutique owners! The sense of community is amazing. Their customer service is also very quick to help with any issues you have. Forever grateful that I found KakaClo!

Fusion
パキスタン
アプリの使用期間:6ヶ月
KakaClo Technology Co., Ltd.が返信しました 2023年10月23日

We're thrilled to hear that you consider us the best drop shipping supplier! We're glad you're enjoying being part of our Facebook group, where you can find helpful information and connect with other boutique owners. Building a sense of community is important to us, and we're delighted that you find it amazing. Our customer service team is always ready to assist you promptly with any issues. We're grateful to have you as part of the KakaClo community, and thank you for your kind words and support!

2024年3月25日

While navigating KakaClo's website can be a bit challenging, often resulting in unwanted search results and a time-consuming shopping experience, their rapid updates and efficient shipping are impressive. Despite occasional quality issues, their after-sales service is commendable, ensuring customer satisfaction through timely refunds or compensations.

Bellezi
アメリカ合衆国
アプリの使用期間:約2ヶ月
KakaClo Technology Co., Ltd.が返信しました 2024年3月29日

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced while navigating our website. We're continuously working to improve the search functionality and overall user experience to provide a smoother shopping experience. We're glad to hear that our rapid updates and efficient shipping have impressed you. We also appreciate your recognition of our after-sales service, as we strive to address any quality issues promptly and ensure customer satisfaction through timely refunds or compensations. Your feedback is valuable to us as we continue to enhance our services.

2022年10月30日

Met a problem where the products are missing shipping methods which I could not solve the problem, but the customer agent Leo solved all the problems for me in 5 seconds. Professional.

Greatshops
スイス
アプリの使用期間:5ヶ月
KakaClo Technology Co., Ltd.が返信しました 2023年10月22日

Thank you for your positive feedback! We're thrilled to hear that KakaClo has made your experience easy and enjoyable.

2022年2月11日

This is the most professional clothing dropshipping company to work with.The team, and co founder are great. They are very nice, helpful and knowledgeable.I recently signed up and ordered some samples. So far I've been thrilled with the quality and the customer service on any concerns has been outstanding.I highly recommend Kakaclo!

360onlinebuy
中国
アプリの使用期間:5ヶ月
KakaClo Technology Co., Ltd.が返信しました 2023年10月23日

We're honored to be considered the most professional clothing dropshipping company to work with! Our team, including our co-founder, strives to provide excellent service. We're thrilled that you found us to be nice, helpful, and knowledgeable. It's wonderful to hear that you're thrilled with the quality of the samples and that our customer service has been outstanding in addressing any concerns you've had. Thank you for recommending Kakaclo! If you have any more feedback or need further assistance, please don't hesitate to reach out.