리뷰 (252)

전체 평점
4.6
평점 수준당 개수
  • 평점의 87%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 9%가 별 1개입니다
2022년 5월 6일

This platform offers many varieties but there is still room for improvement. But whenever I face any difficulties, they always help me solve the problems in nice ways. For me, customization is better. When I receive the sample of customization, the quality is nice. I wil keep using it. Hope it will improve better for us.

Skyteelor Glasses Shop
중국
앱 사용 기간 13일
답글 KakaClo Technology Co., Ltd.개 2022년 5월 16일

Hey!

Thanks for your review, we're glad to hear you're enjoying our platform!

In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!

2022년 2월 18일

I absolutely love this app! I can find everything i need for my store. If i need help, Customer service is quick to help and solve issues i might have. Overall, it is a good experience

wisdom1674
중국
앱 사용 기간 12일
답글 KakaClo Technology Co., Ltd.개 2023년 10월 23일

Thank you for your amazing review! We're thrilled to hear that you absolutely love our app and that it provides everything you need for your store. It's great to know that our customer service team has been quick to assist you and resolve any issues you may have encountered. We're committed to providing a positive experience for our users, and your feedback is greatly appreciated. If there's anything else we can do to enhance your experience, please let us know.

2023년 2월 17일

KakaClo has been an absolute blessing for me. They are providing a free way to start and grow your online business. The support team is amazing!

Lingerie Ghar
파키스탄
앱 사용 기간 11일
답글 KakaClo Technology Co., Ltd.개 2023년 10월 23일

We're delighted to hear that KakaClo has been a blessing for you! We're committed to providing a free and supportive platform for your online business journey. Thank you for your wonderful feedback!

2022년 11월 4일

Everything is out of stock even though their site says it's in stock. You will find out that they are out of stock 5 days after your customer places an order because that appears to be when they start processing the order

Meika Luv's Intimates
미국
앱 사용 기간 10일
답글 KakaClo Technology Co., Ltd.개 2023년 10월 9일

Dear Meika Luv's Intimates,

Thank you for sharing your concerns. We apologize for the inconvenience caused by the out-of-stock items and the delayed order processing. We are actively working to improve our inventory management to ensure accurate stock information and expedite order fulfillment.

Inventory and Shipping Delays: Waiting for several days only to find out an item is out of stock is unacceptable, and the delays you've faced, especially after opting for express shipping, are not in line with the service standards we aspire to. For a more streamlined experience in terms of shipping and inventory accuracy, we recommend choosing products labeled as "Premium" and "The USA". These product categories are designed to provide more timely delivery and maintain accurate inventory control.

Your feedback is valuable to us, and we appreciate your understanding. Please reach out to our customer support team for any further assistance.

Best regards,
Nick

2022년 3월 26일

The say the send from us, gb, de and china warehouses. In the app only china is selectable. So you not only have long delivery times, but also customs fees. You also do not get an invoice, even if you ask 3 times. How should an entrepreneur make such a reasonable accounting? Last time I do business with China.

Blacksixty
독일
앱 사용 기간 10일
답글 KakaClo Technology Co., Ltd.개 2022년 3월 28일

Thank you for taking the time to share about your recent experience at KakaClo.

We understand that faster shipping is the key for any e-commerce seller.
In fact, KakaClo has some products in warehouses outside of China, such as the United States, Germany. There is a filter button on the up-side of the product page. It allows you to filter products by a warehouse location that is closer to your customers.

However, we’re sorry to hear about your bad experience and apologize for missing out on your Invoice requirements. We’ll be reaching out to you personally in the next 24 hours to touch bases. We want to learn more about your situation and how we can make things right.

Thank you for bringing this to our attention!

2023년 2월 8일

KakaClo is such a wonderful dropshipping company and they have so many products! They have wonderful customer service, and their FREE app is also very easy to use. Very happy with KakaClo!

UpFlutter.pk
파키스탄
앱 사용 기간 9일
답글 KakaClo Technology Co., Ltd.개 2023년 10월 23일

We're thrilled to hear that you love our app for your boutique! We strive to make it easy to use with modern and reasonably priced products. Our friendly staff is dedicated to providing excellent service. Thank you for recommending us!

2022년 4월 10일

I installed and placed an order on 04/01 and never received it. Order never shipped. 1st time using. Contact customer service in chat was not helpful. The order number I was shown in detail. The agent stated is not their order number. Very disappointing.

IROZI Fashion Boutique
미국
앱 사용 기간 9일
답글 KakaClo Technology Co., Ltd.개 2022년 4월 21일

Hi there,
It's Timothy from KakaClo. Thanks for your feedback.
Firstly, I'd like to sincerely apologize for the poor customer experience that you've had with us recently. It's unacceptable that you were spoken to by one of our Customer Service Representatives in the way that you were. And I'm also really sorry that there has been such a long time delivery with your package.
However, in the early of this month, our warehouse was under restriction from the government due to the Covid virus, and all packages were delayed as a result. For those sellers that have been affected by the delay, we are now offering a 50% reduction in their next shipping bills. Please do connect with our support team for further detail.

2022년 9월 22일

Very Good App for both Dropshipping and Wholesale. The price is very good. Highly recommend this to everyone

Chris's Kitchenware & Gadgets
미국
앱 사용 기간 9일
답글 KakaClo Technology Co., Ltd.개 2023년 10월 23일

Thank you for your positive review! We're delighted to hear that our app caters to both dropshipping and wholesale needs and that you find the prices to be very good. We appreciate your recommendation and are thrilled to have your support. If there's anything else we can assist you with, please feel free to reach out.

2023년 3월 8일

kakaclo app was good. it did help me manage my business today i received help from kecy she was very helpful.

Play Models
영국
앱 사용 기간 8일
답글 KakaClo Technology Co., Ltd.개 2023년 10월 22일

We're glad to hear that you found the Kakaclo app to be helpful in managing your business. It's great to know that Kecy provided you with valuable assistance and was very helpful. We appreciate your feedback and we're here to support you in any way we can!

2023년 3월 3일

KakaClo is the absolute Best!!!! They are on point with all of your needs!!! I am gratefull to be working with such a Great company!!!

Memon brothers store
파키스탄
앱 사용 기간 7일
답글 KakaClo Technology Co., Ltd.개 2023년 10월 23일

Thank you so much for your kind words! We're thrilled to have you as a valued customer.