리뷰 (417)

전체 평점
4.8
평점 수준당 개수
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  • 평점의 1%가 별 4개입니다
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2024년 3월 28일

KakaClo's proactive approach to customer service is truly commendable. Unlike some other platforms where disputes linger unresolved, KakaClo promptly addresses any issues caused by them. While there may be occasional hiccups in product quality or sizing, their willingness to compensate without lengthy negotiations is a breath of fresh air.

Cheap Shop
미국
앱 사용 기간 29일
답글 KakaClo Technology Co., Ltd.개 2024년 4월 10일

Thank you for your kind words! We appreciate your recognition of our proactive customer service. Resolving issues promptly and compensating without hassle is our priority. We apologize for any occasional hiccups and strive to provide a smooth experience overall.

2024년 3월 25일

KakaClo's customer service is top-notch! Despite occasional hiccups like sizing discrepancies and color variations in the products, their prompt response and efficient handling of issues make all the difference. They understand that in the world of dropshipping, such challenges are inevitable, but what sets them apart is their commitment to resolving any concerns swiftly. Whether it's a refund or compensation, they never fail to leave my customers satisfied.

Doze Dream
미국
앱 사용 기간 대략 2개월
답글 KakaClo Technology Co., Ltd.개 2024년 3월 29일

Thank you for your positive feedback! We're thrilled to hear that our customer service has made a significant impact on your experience with KakaClo. We understand that occasional hiccups can occur, such as sizing discrepancies or color variations, and we appreciate your understanding. Our team is dedicated to providing prompt responses and efficiently handling any issues that may arise. Resolving concerns swiftly is our priority, and we're glad to know that our efforts have left your customers satisfied. We value your partnership and look forward to continuing to serve you with excellence in the world of dropshipping.

2024년 3월 21일

My time with KakaClo has been a rollercoaster. Finding what I need on their site is like searching for a needle in a haystack. Their offline presence seems non-existent. However, their Chinese warehouse is constantly updating, and shipping is faster than I anticipated. Their after-sales service is commendable, swiftly addressing any quality concerns.

The Roy Store
파키스탄
앱 사용 기간 대략 1개월
답글 KakaClo Technology Co., Ltd.개 2024년 3월 29일

We appreciate your honest feedback about your experience with KakaClo. We apologize for any difficulties you've encountered in finding what you need on our website and understand the importance of an intuitive search function. We're also sorry if our offline presence has seemed non-existent. On a positive note, we're glad to hear that our Chinese warehouse constantly updates, providing you with a wider range of options. We're pleased that the shipping has been faster than your expectations. Furthermore, we appreciate your recognition of our commendable after-sales service in promptly addressing any quality concerns. Your feedback is valuable to us as we strive to improve our website experience and expand our offline presence. Thank you for choosing KakaClo, and we're committed to enhancing our services based on your input.

2024년 4월 14일에 편집됨

Let's be Real, KakaClo's dropshipping stuff isn't always Top-Tier. But here's the kicker – they're tight with some seriously good suppliers. That's what makes their cost performance stand out. Trust me, if you're all about maximizing profits, KakaClo is the way to go.......

Astra
미국
앱 사용 기간 18일
답글 KakaClo Technology Co., Ltd.개 2024년 4월 20일

We appreciate your honest feedback! While we strive to offer a wide range of products, we understand that not everything may meet top-tier standards. However, we're committed to providing excellent cost performance by partnering with reputable suppliers. Your trust in KakaClo as a means to maximize profits means a lot to us, and we'll continue working hard to deliver value to our customers.

2024년 3월 14일

The simplicity of KakaClo's platform is a breath of fresh air. From listing products to processing orders, everything is straightforward, which saves me a lot of time and hassle.

swiftmart
미국
앱 사용 기간 대략 1개월
답글 KakaClo Technology Co., Ltd.개 2024년 3월 29일

Thank you for your feedback! We're glad to hear that you find KakaClo's platform to be simple and user-friendly. We strive to provide a streamlined experience for our sellers, from listing products to processing orders. Saving you time and reducing hassle is one of our key goals. We appreciate your support, and we'll continue to enhance our platform to make it even more efficient for you. If you have any suggestions or further feedback, please feel free to share. Thank you for choosing KakaClo as your e-commerce platform of choice!

2024년 1월 7일

Exceptional service! KakaClo handled my orders seamlessly, keeping me informed throughout. The surprise 5% discount on a product fee was a pleasant bonus. Efficient, reliable, and highly recommended! Special thanks to Nick for their outstanding support!

Shop Hub
미국
앱 사용 기간 4개월
답글 KakaClo Technology Co., Ltd.개 2024년 1월 17일

Thank you for sharing your positive experience with our customer service representative! We're glad to hear that he was able to assist you promptly and effectively in resolving the issue. We value your feedback and are committed to providing excellent customer service.

2024년 4월 17일

Their product quality might not always be top-tier, but here's the kicker – they've got rock-solid partnerships with high-quality suppliers. That's why their cost performance is unbeatable. Trust me, if you're in it for the profits, KakaClo is the way to go.

Tara Shop
파키스탄
앱 사용 기간 7일
답글 KakaClo Technology Co., Ltd.개 2024년 4월 20일

We appreciate your feedback! While we strive for top-tier product quality, we're glad you recognize our strong partnerships with high-quality suppliers. We're committed to offering unbeatable cost performance. Thank you for trusting us as the way to go for profitable ventures.

2024년 1월 29일

I had issues with my website and adding items to my store but thanks to Kakaclo She was right on top of it and helped me get it situated right away. She was on top of it instantly and got everything working for me and timely manner!

Trader field
아랍에미리트
앱 사용 기간 9일
답글 KakaClo Technology Co., Ltd.개 2024년 2월 2일

Thank you for sharing your experience! We're thrilled that Kakaclo promptly assisted you with the issues on your website and adding items to your store. It's great to hear that she was on top of it instantly and resolved everything in a timely manner. We appreciate your feedback!

2023년 12월 22일

KakaClo's communication efficiency has been exceptional. Recently, we encountered a situation where a customer urgently needed to change their shipping address. Despite it being late on a Saturday, we promptly forwarded the request to support, unsure of when we would receive a response. Surprisingly, Nick from support replied almost immediately, assuring us that he had successfully updated the customer's shipping address. Our experience with KakaClo has left us extremely satisfied with their prompt and effective communication.

KIDCOZ
미국
앱 사용 기간 18일
답글 KakaClo Technology Co., Ltd.개 2024년 1월 10일

We're glad to provide exceptional communication. Thank you for your satisfaction with our prompt and effective support!

2024년 4월 6일

Finding specific product on kakaClo's website can be a chore due to the imprecise search and categorization but, their around-the- clock customer service is genuinely helpful, providing real time answer and not just automated responses.

Murreezy
아랍에미리트
앱 사용 기간 3일
답글 KakaClo Technology Co., Ltd.개 2024년 4월 10일

Thank you for sharing your experience with us. We're sorry to hear that navigating our website for specific products can sometimes be challenging due to imprecise search and categorization. Your feedback is invaluable to us as we continually strive to enhance the user experience on our platform.

However, we're thrilled to hear that our around-the-clock customer service has been genuinely helpful for you. Providing real-time answers and personalized assistance is a top priority for us, and we're glad to know that our team has been able to meet your needs effectively.

We're committed to improving our website's search and categorization features to make finding products easier for you in the future. If you ever encounter any issues or have further feedback, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way. Thank you for choosing KakaClo!